Car Dealership Guy

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Car Dealership Guy

Car Dealership Guy

@GuyDealership

Your cheatsheet to the car business | news • insights |

Free auto market insights ➔ Katılım Aralık 2021
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
"People Are The Asset!" – How No Layoffs and Radical Retention Built a 37-Store Empire In The South My conversation with Michael Joe Cannon, Owner of @CannonMotors: 8:05 Why Athletes Dominate in the Car Business 11:45 Why the “Good Old Days” Were Actually Easier 12:15 Dealers Need Fixed Ops to Survive 15:10 Your Employees Are Worth More Than Inventory 18:50 “They Didn’t Get Fired… They Fired Themselves” 21:05 Your Reputation Matters More Than Millions 27:10 The Strategy to Keep Customers Forever 35:45 Scaling Culture Is the Hardest Problem
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TBPN
TBPN@tbpn·
.@mcuban says humanoid robots won't last more than 5-10 years. Instead, we'll "design the house to fit the robot, and design the robot to fit the house." "You could create a house where the pantry, the refrigerator, and the washing machines were hidden behind the garage, if you even have a garage. That way you could redesign the house so that all the living space was for people."
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
[NEWS] Congress is pushing a new federal fee on EV ownership: Republican Rep. Sam Graves plans on introducing legislation in early April, charging EV owners an annual fee to fund U.S. highway repairs. The proposed fee is $250 a year for EVs and $100 for hybrids. It follows: • A failed 2025 attempt at the same measure • A Senate proposal for a $1,000 tax on new EV sales • The elimination of the $7,500 federal EV tax credit in July under the OBBBA • And last week’s news that the DOJ is suing the California Air Resources Board Bottom line: Dealers navigating softer EV demand and fewer consumer incentives are now facing yet another headwind. Read today’s top automotive stories, presented by @lotlinx : carguymedia.com/4bxMzBj (Source: Reuters / Electrification Coalition)
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
Some dealers are shifting focus from transactional gross to customer lifetime value. James V Seale, Managing Partner / General Manager at @KiaGranbury,
breaks down how a relationship-first mindset changes the approach to every deal. " We're not in the car business. We sell cars, but we're in the people business. And when you are in the people business, you're in the relationship business. If you are cultivating relationships, you want those long to be long term." Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/seale-on-geo-m… - Thank you to our partner @StreamCompanies! Check them out by visiting: streamcompanies.com
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
[NEWS] The Fed held rates steady and for auto retail, that means not much changes: The benchmark rate remains at 3.5%–3.75%, which means the same pressure dealers have been managing isn’t going away. Financing costs stay elevated. And that continues to hit payment-sensitive and lower-credit buyers the hardest. To offset that, dealers are still leaning on incentives, rate subvention, and longer terms to make deals work, especially on new vehicles. Used cars offer some relief on affordability. But tighter credit is limiting how far that advantage can go. At the same time, outside forces (rising oil prices and conflict in Iran) are complicating the outlook. Bottom line: It’s the same environment, just extended. Borrowing costs remain high, volatility is creeping in, and planning isn’t getting any easier. Read today’s top automotive stories, presented by @lotlinx : carguymedia.com/478VzLK (Source: Federal Reserve / Moody's Analytics)
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
Some dealership groups are building retention strategies around one core idea– Employees first. Michael Joe Cannon, owner of @CannonMotors, explains the philosophy behind his “Circle of Life” approach.
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
[NEWS] This small-town Kia store is moving record units by selling the experience: Granbury Kia GM James Seale says cars and buildings don't set dealers apart, people and experience do. Knowing that: His team executes daily psychology-based training and welcomes AI-assisted lead response via Podium. All while making sure the sensory details like scent diffusers and curated music are in place. Strategies combined: The store moved 153 new and used units in February, a store record. They also saw their internet lead close rate double from 4–5% to 11%, their new-to-used ratio hit 1:1, and landed a perfect 100 score on Kia's internal CSI scorecard. "If people treat people like a million dollars, they'll spend a million dollars,” Seale said. Read today’s top automotive stories, presented by @lotlinx : carguymedia.com/4rHhsJt (Source: CDG News / Daily Dealer Live)
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
"AI is really good for initial contact, it's really good for after hours or when you're closed or when you're super busy. It should not be the only thing you are using to try to sell cars, because it is not gonna work for you." AI is speeding up lead response across dealerships— But for some dealers it’s hurting conversion. @MaggiePugesek, Partner at C&M Coaching, explains where too much automation is creating friction. Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/seale-on-geo-m… - Thank you to our partner @StreamCompanies! Check them out by visiting: streamcompanies.com
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
1. Podium - The AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn’t driving real outcomes, it’s time to take a closer look: podium.com/car-dealership… 2. Experian - If you’re ready to step up your game to the next level – outpacing the competition and building customer loyalty – there’s only one place to go from here: Experian Automotive. They’re the only ones with exclusive data across vehicles, consumers, and credit—plus expert data scientists who connect the dots to uncover the insights you need. Get the industry-leading insights from Experian Automotive today: experian.com/lp/automotive/…. 3. CDG Recruiting – Hire top dealership talent, fast. From sales managers to GMs and C-suite execs, we’ve placed over 1,000 roles across auto retail. Ready to scale without the hassle? Visit cdgrecruiting.com to get started.
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
"People Are The Asset!" – How No Layoffs and Radical Retention Built a 37-Store Empire In The South My conversation with Michael Joe Cannon, Owner of @CannonMotors: 8:05 Why Athletes Dominate in the Car Business 11:45 Why the “Good Old Days” Were Actually Easier 12:15 Dealers Need Fixed Ops to Survive 15:10 Your Employees Are Worth More Than Inventory 18:50 “They Didn’t Get Fired… They Fired Themselves” 21:05 Your Reputation Matters More Than Millions 27:10 The Strategy to Keep Customers Forever 35:45 Scaling Culture Is the Hardest Problem
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
Hearing that these are some of the fastest movers on the used side right now: • Civic Hybrid • GR Corolla • Kona Electric • LEAF • RX Hybrid • Model Y The common thread: Strong value, recognizable nameplates, and a clear “why this car” via efficiency, performance, or practicality. (Source: iSeeCars)
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
@Seanfrank It’s pretty dumb. Everyone switched from one petroleum-based brand (Lululemon) to another petroleum-based brand (Vuori)
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Sean Frank
Sean Frank@Seanfrank·
Lululemon was THE brand. It was worth 40 billion dollars. It was worth more than Honda. But you can’t stay hot forever. Wishing them the best with this turnaround.
Drew Fallon@drewfallon12

LULULEMON GUIDES FOR CONTRACTION Lululemon beat Q4 expectations, but things are still shaky. With all the recent controversy around the brand, especially criticism from founder Chip Wilson, the turnaround is not exactly in full force. One half of the business is booming, the other is not so much. While China Mainland surged 24%, the core Americas business fell 4%, with US revenue specifically down 6% for its second straight year of decline. But what really stands out is the 2026 guidance. Lululemon is projecting EPS of $12.10–$12.30 for the full year, below the $13.26 they just posted. They're guiding to earnings contraction. A brand that once grew 20%+ annually is now asking investors to brace for shrinking profits while it attempts to stabilize its primary market. To lead the reset, the board appointed former Levi Strauss CEO Chip Bergh as a director. Bergh is credited with turning Levi's into a $6B powerhouse, and his arrival comes while Lululemon still lacks a permanent CEO. The move signals a shift from routine governance toward an active brand turnaround.

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Car Dealership Guy
Car Dealership Guy@GuyDealership·
Fleet business is still overlooked by many dealerships. Ryan Knight, Director of Operations at Knight Automotive Group, explains why dedicated service is key to keeping fleet customers long-term. " We have, for a long time, had a really good fleet sales department, and we needed a way to keep the customer coming back, the fleet customer coming back to us after the fact. We had grown the business significantly and needed a separate facility to begin servicing them." Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/seale-on-geo-m… - Thank you to our partner @StreamCompanies! Check them out by visiting: streamcompanies.com
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Car Dealership Guy retweetledi
Car Dealership Guy
Car Dealership Guy@GuyDealership·
If you thought trucks were unaffordable in 2025… Brace yourself for 2026: CDK Global just released average transaction price for the top 4 trucks sold in the US this year. ATP (after incentives): $56,376 That's up 3.4% from last year — an extra $1,854 per truck. And these aren't niche vehicles: - Ford F-150 - Chevrolet Silverado - GMC Sierra - Ram 1500 My take? Trucks are carrying automakers' profits while tariff-exposed models drag on the bottom line, and the market hasn't pushed back. Yet. The only question is how high they'll go before someone blinks. ___ Data via @CDKGlobal | Check out their February sales transaction report for trucks and cars here: carguymedia.com/4cDaVvE
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
Some dealers are delivering a luxury experience without a luxury brand. James V Seale, Managing Partner / General Manager at @KiaGranbury,
explains why every small detail shapes how the customer feels. " Good is not good enough for me. It needs to be exceptional service. I can go into my CRM, and I can find leads that we didn't follow up with, or customers that are inquiring about something, and we're not answering them the correct way, if we're not doing that with every customer every time, then we're not giving five-star level service." Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/seale-on-geo-m… - Thank you to our partner @StreamCompanies! Check them out by visiting: streamcompanies.com
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
"Research shows us that we have about a 70 to 80% contact rate if we call the customer within five minutes." Lead response time is still one of the biggest *gaps* in auto retail. @MaggiePugesek, Partner at C&M Coaching, breaks down how delayed follow-up is costing dealers deals. Daily Dealer live hosted by @samdarc — listen to the full episode here: dealershipguy.com/seale-on-geo-m… - Thank you to our partner @StreamCompanies! Check them out by visiting: streamcompanies.com
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
[NEWS] This auto group is tripling service lane sales: When business slowed in January 2025, Hicks Leyton Auto Group stopped waiting for floor traffic. And started mining the service lane, prioritizing proven traditional process over automation. Here’s how it works: A dedicated employee scans DealerLogix daily, cross-referencing vehicles against management criteria. Then CRM history is pulled before outreach to avoid over-contacting repeat customers. And messaging is customized per customer, warranty, mileage, equity, or payments remaining. With these changes: Monthly service lane sales jumped from 5–7 units to 15–20, with the group now appraising 750–1,000 service customers monthly across five stores. Read today’s top automotive stories, presented by @lotlinx : carguymedia.com/3NvKP3h (Source: Daily Dealer Live / Hicks Leyton Auto Group)
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Car Dealership Guy
Car Dealership Guy@GuyDealership·
Automakers are *experimenting* with new digital sales channels. Randy Parker, CEO of @Hyundai and @GenesisUSA, breaks down what Hyundai has learned so far from its partnership with Amazon Autos.
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Keşfet

@tbpn @mcuban @lotlinx @KiaGranbury @samdarc @StreamCompanies @PodiumHQ @Experian_Auto