Hannah

@BootsUK I'll need a link please...

@H_M_Rio Hi, Please drop us a DM. Thanks, Zain

@BootsUK Hi there, I've recently used your online pharmacy service and can see my prescription has been sent - I haven't received tracking details, how do I get these please? Thanks!

@YahooCare Please can someone come back to my message?

@H_M_Rio You can message us here. twitter.com/messages/compo…

@YahooCare hi there, I am trying to recover an account that is linked to a landline so not receiving recovery codes. How can I rectify this?

@YahooCare No problem, can you send me a link to do so? Thanks!

@H_M_Rio Hello there! We are truly sorry for the inconvenience. Could you please share your email address in a DM with us?

@SW_Help Is this still the case for Surbiton? Continuing to get on trains but they get cancelled again!

@qrsupport @British_Airways So you're saying @British_Airways should be able to change the name?

@H_M_Rio @British_Airways @H_M_Rio Hi Hannah. Please be informed that due to your ticket document belongs to other airline, we are unable to facilitate the name change. You will need to the respective airline concerning this issue. Thank you.

Hi @British_Airways @qrsupport - I need to make a name change on my booking, booked via BA. BA say Qatar have to change, Qatar say BA have to change. Please can someone help me?! Have spoken to numerous people at both airlines now and getting nowhere....

@British_Airways @qrsupport please can you let me know if there are any other ways you can help?! I am travelling with my family and my ticket is the only issue.

@H_M_Rio Hi Hannah, we're afraid we're unable to change/correct a passenger's name when a flight is operated by Qatar Airways. The only option is to cancel as per your ticket rules and rebook subject to availability. We're sorry there are no other options. Natalie M

@British_Airways how can I contact you urgently now please??

@HM_Passport hi there, please could you tell me what the requirements are regarding fringes in passport photos please - are they permitted? Many thanks.

@goustocooking hi, you seem to have closed off my customer service ticket without resolving my issue - how do I pick this back up?

@goustocooking hi Gousto, please can you tell me how my order, delivered on Monday, was not eligible for this promotion which states it has to be redeemed by 19th June?

@Everymancinema hi there, do your toddler club showings have trailers?

@bt_uk please can you tell me if there are broadband issues in Surbiton (KT6) - can't get online and status checker isn't working...

@Euanobm @RBKingston Thanks Euan, I'll see if any of the residents would be happy to!

@H_M_Rio @RBKingston Hi Hannah. I'm a reporter for the i newspaper - hope you're well. I'm looking into the impact of delayed bin collections over the new year. Would you be up for answering a few questions about the issue? If so, pls follow back so we can message. Thanks

@RBKingston hi there, our communal bins haven't been collected for some time due to road works and today's collection has also been missed - residents are reporting but not getting anywhere, how can we escalate?

@ContactKingston please can you help?

@cagdasozerr @ZARA_Care Same here!

Dear @ZARA_Care , what is the latest status of my order? I didn’t receive anything, you took it back and no money back!

@kayleighopkins @ZARA_Care Did you get anywhere with this? I'm trying to teach customer service as having the same problem. If it's happening consistently feels like it should be raised elsewhere...

@ZARA_Care hi. I returned two orders in one return on November 16th, it arrived with zara on November 18th. I still have no confirmation email of a return or no refund in my bank. I’ve been told multiple times to wait 14 days, although it is now over this.