AliExpress Customer Service

@withtamsy Thank you for your feedback. We take unauthorized use of artwork very seriously. To report listings that infringe on intellectual property, please use this link: ipp.aidcgroup.net/complaint/onli… Thank you for your understanding!

there's a shop on aliexpress selling tamsy art they don't owe— be careful pls. ): if you wanna report i put the link in the comments.

@ChusinSecso Hola, si tienes algún problema durante tu compra, por favor, envíanos el número de pedido por mensaje directo y con gusto te ayudaremos. Si no puedes contactarnos por mensaje directo, síguenos primero. ¡Gracias por comunicarte con nosotros!

Lo que compras por AliExpress/Lo que te llega

@teemey_o Thank you for your feedback! We’re committed to offering great value and thoughtful service to our users. Feel free to follow our platform’s promotions to catch the best deals. If you’d like, please don’t hesitate to contact us with more details.

@Msmenalicious AliExpress is now as good as shopping on Jumia but with higher wait time…their prices are up

Do people still shop on Aliexpress? Since Temu came, I’ve not heard about them.

@teemey_o Hi there! If you encounter any specific issues while shopping, please feel free to send us a direct message. We're always ready to assist you. Thank you for reaching out!

@ussertetw Hola amigo, gracias por tus comentarios. Si tienes algún problema con la entrega, por favor envíanos un mensaje directo e indícanos el número de pedido para que podamos ayudarte. Gracias por tu comprensión, estamos aquí para ayudarte 😊😊

pedí por primera vez en ali express y creo que me timaron, dice que mi paquete en tránsito pero al querer rastrearlo no me deja, pero si voy directo a pendientes de envío ni siquiera lo han empaquetado. no tendré mi llavero de cooky 🥺

@FREYAFILLE Olá! Se tiver algum problema específico durante a compra, por favor, envie-nos o número do pedido por mensagem direta (DM) e teremos todo o prazer em ajudar. Caso não consiga nos enviar uma mensagem direta, siga-nos primeiro. Agradecemos o seu contato!

comprei sem querer um tarô não sei o que fazer com ele e já passou da data de devolver pra aliexpress

@HeWhosDetested You can choose the region on our website [aliexpress.com]. If you are able to choose the country, you can mostly place an order to ship there. Or contact the seller directly for a clear answer. You can further confirm this in the address management on the order page.❤️

@BEITONG_betop Is there a way to order the PanGu or the KP40D in Germany? AliExpress states that it's not available in my region

Preorder now on aliexpress 👉aliexpress.com/item/100501187…

@DSchrutedit We sincerely apologize we didn't meet your expectations. We appreciate your feedback and strive to improve our service. If you encounter problems with orders, please send us more details via private message (DM). We are always ready to assist you.

@benonwine Bought from AliExpress, Evri left parcel on doorstep of my house, 3 feet from the footpath. It was stolen before I got home. They took a photo of it at my door and said "Delivered" they won't change the status even though they admitted liability. AE will not refund due to status

Evri Driver at his finest! 😡🤦‍♂️ Thank God they have clear proof …. Excellent footage…. Hope you they get quick compensation ‼️

@GRamhorst Thank you for contacting us. We take data protection very seriously and are committed to keeping your personal information safe and secure as part of our AliExpress Assurance. Your data is handled in strict accordance with our Privacy Policy and is never shared with third parties

@HelpAliExpress In Argentina you are experiencing a filtration. Every time a package arrives at the country a phishing attempt is targeted to my phone trying to fool me into entering information for receiving the package. Too much of a coincidence.

@Soumya_Nicky We sincerely apologize for your recent unpleasant experience and any inconvenience it may have caused. We are investigating this matter, and if you require further assistance or would like to discuss this in more detail, please contact us via private message.

@ChinaSpox_India When will AliExpress allow shipping?

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@beerandburger Thank you for contacting us. We take data protection very seriously and are committed to keeping your personal information safe and secure as part of our AliExpress Assurance. Your data is handled in strict accordance with our Privacy Policy and is never shared with third parties

@lloydpill0wmint Idk bro I buy the real sets cause aliexpress takes personal details or something something something

so cute

@ImStarbit Após o vendedor enviar seu pacote, para rastrear sua encomenda e verificar o status mais recente da logística, acesse a seção "Meus Pedidos" e clique em "Rastrear". Caso haja algum problema com a logística ou se a encomenda tiver expirado, entre em contato conosco!

@lilkabob1 Hello friend, thank you for your feedback. If you have any questions, please send me a private message. Since you are not following us, we are currently unable to contact you via private message. Thank you for your understanding. Thank you. 😊

@GlitchedDeals Be careful with these cheap e bike deals on AliExpress. They send the package to a random location and it shows delivered so it becomes difficult to get your money back

ELECTRIC MOUNTAIN BIKE NOW $286 Use code “USWB50” at checkout, currently $450+ online Free shipping at AliExpress, ships from US warehouse Features 1000W motor, dual disc brake, and warranty cutt.ly/ytIFdWCQ #ad

@Untro3683 Hello, thank you for your question! For more information on using coins, please click helpcenter.aliexpress.com/s/HBuyerHelp/k… you still have any questions, feel free to send us a private message!

@susuFPS also how did u use coins + aliexpress coins how does that work

very legit £999 MSRP senny ie900's have been purchased

@Gr8BrittonAZ Hi there, if you have any specific problems during shopping, please kindly provide the order number via DM and we are always ready to help. Thank you for reaching out!

@RetroTechChris Is AliExpress shipping times longer than usual right now?

I posted about my PS/2 Model 70 386 not POSTing with certain types of mice attached. As a test, I tried changing a "fast POST" switch (number 4) on the Kingston 486 Now! processor upgrade to see if any improvement. Tried both positions. No luck. Oh well!

@itzteezdiary We appreciate you getting in touch. If you have any questions or need assistance, please don’t hesitate to let us know. We’re here to help and ensure you have the best experience possible with us! 😊

@HelpAliExpress NO I LOVE THEM but ty for your concern!

aliexpress jivelys arrived i’m crying they look so stupid 😭😭

@lohantxr Olá! Se tiver algum problema específico durante a compra, por favor, envie-nos o número do pedido por mensagem direta (DM) e teremos todo o prazer em ajudar. Caso não consiga nos enviar uma mensagem direta, siga-nos primeiro. Agradecemos o seu contato!

aliexpress o que tem de impróprio no meu pedido entrega meu mouse logo

@galatea0_0 You can type the product name in our website [Aliexpress.com] and find the item. You can also download the AliExpress mobile app, click the camera icon next to the search box, and upload a photo of the product you're looking for. Hope this helps!

@hydromistry Awww she is so cute, I tried to find her on AliExpress but failed😢

anyone knows where i can find this specific wendy plushie (ty taffie for photo)

@fracasadowo Hi there, if you have any specific problems during shopping, please kindly provide the order number via DM and we are always ready to help. If you can't DM us, please follow us first. Thank you for reaching out!

@Vivo_India Will you answer me? I emailed you, tweeted and DM but nothing... Bought a faulty unit and the seller is trying to deceive aliexpress saying that it's normal. I only need a yes or no answer from you...

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@biiruni Thanks for contacting us! You can download the AliExpress mobile app, click the camera icon next to the search box, and upload a photo of the product you're looking for. Please click the "Contact" button to communicate with the seller for more details. Hope this helps!

@GK_GrooveKeeper What is the name of your shop in AliExpress? Wanna be the first to buy it

Sorry to keep you all waiting! Our GK-STREAK earphones will officially go on sale this coming Monday, the 23rd, at the official GK store on AliExpress, priced at just $19.90. On the 22nd, we'll announce the ten lucky winners. Additionally, the first 100 customers to purchase the GK-Streak will receive a GK L200-8 upgrade cable and a GK-TS100 liquid silicone eartip set as a free gift. A special thank you to my friend @neoliberalindo, who provided so many valuable suggestions during the development of the Streak. We truly appreciate your hard work! Thank you all for your patience and support!