Hetzner

@Terrafl0p @eeebektas @fatihiosdev Feel free to send me your customer ID via chat. Then I can check with my colleagues and forward it to them so that they can take a look on your registration :) -Lea

@Hetzner_Online @eeebektas @fatihiosdev aşko benim hesabı niye onaylamadınız?

Arkadaşlar asla, kat'a, zinhar cloud kullanmayın. 100 dolarlık sunucuyla halledeceğiniz iş için sizden 7000 dolar para isterler. Zaten en karmaşık sunucuyu bir (1) günde ayağa kaldırırsınız yani. Aman diyim...

@eeebektas @fatihiosdev Can't promise on anything, as I'm not involved in sponsoring, but you can send an email with the details about your project to sponsoring@hetzner.com. My colleagues then can take a look on it and get back to you accordingly :) -Lea

@Hetzner_Online @fatihiosdev what if you just give an open source project a supporting hand :) and sponsor prompts. chat

@realtornikeo ♥️

TF you mean "nominated"? There's literally nothing that comes close to @Hetzner_Online up or down the scale 😁Hetzner for the win!

@AVwave07 ♥️

Let’s get voting!

@fatihiosdev @eeebektas

@eeebektas @Hetzner_Online candır gerisi heyecan 😀

@_Rado1 Hi there, you can open a support ticket via the Hetzner Console. Just tell us some details about your use case. Our team decides on a case-by-case basis. As an alternative, you can also use port 587 to send emails via external mail delivery services: #why-can-i-not-send-any-mails-from-my-server" target="_blank" rel="nofollow noopener">docs.hetzner.com/cloud/servers/… -Lea

Tried to migrate my virtual server to @Hetzner_Online . Paid. Run. Tried to configure email server (as the first and most mandatory service for me to migrate) and... ...they will unblock my outgoing SMTP AFTER 1 MONTH!!!! WTF!?!?! Any reccommendation for good VPS provider?

@JonasScholz19 @MosheMalawach @kuberdenis Unfortunately, we can't comment on the actual post because it seems we've been blocked 🤷‍♀️ We're obviously here to do our best to solve issues. If we get a customer number via chat, we can look into this internally. -Lea

ok that is actually insane, i had many (probably hundreds) of those reports and that never happend to me, @Hetzner_Online pls fix

@WildWittyxian What exactly do you mean? Are you talking about our support or chat? -Maria

@Hetzner_Online I'd like to vote but I have some difficulties getting touch with you.

We’re excited to share that we’ve been nominated for the Service Provider Awards 2026 once again in the categories Superscaler (Tier-2-Cloud Service Provider) and Datacenter / Colocation XXL! 🥳🙌 Want to help us win? Vote before May 25! 🤩 🔗htznr.li/VotingSPA

@ircdon Unfortunately, the link isn’t available in English. However, since we've announced the categories and our logo is included, we hope this makes voting easier. 🙂 -Maria

@Hetzner_Online English link available?

Just migrated our entire production stack from @DigitalOcean to @Hetzner_Online in just 24 hours — $1,432 → $233/month. Zero downtime. 30 MySQL DBs (248GB), 34 Nginx sites, GitLab EE, Neo4j. All automated with Python scripts. Full write-up on my blog 👇 isayeter.com/posts/digitalo… Scripts on GitHub: github.com/isayeter/digit… #devops #hetzner #digitalocean #mysql #migration #linux

@bowbrick Hi Steve, did you already reach out to our support team? If not, then please do this first, as we don't offer support on X. Then my colleagues can take a look on your case. -Lea

@Hetzner_Online Guys, you terminated my services - taking down two web sites and email for my whole family - after a missed $6 CC payment. Can you take a look at my account? I'm literally the least popular dad in the world right now!

@malkoun_anthony Hi there, we don't offer support on social media. Please open a support ticket so that our billing team can help you :) -Lea

Apparently I can't pay with my UAE credit card now @Hetzner_Online ?

@realtornikeo Hi there, I reached out to you via chat! :) -Lea

@Hetzner_Online do you guys support scaling up to, say, 1000 VMs? Are there some hard limits on how many VMs can an account have? We might need that kind of scalability and either we use VMs for it or we'll have to chop up a bare-metal into firecracker VMs, which will be painful.

@elegantpro79432 Hi there, did you open a support ticket or reached out by telephone to our team? If not, then please do this, as we don't offer support via X. -Lea

@Hetzner_Online URGENT: Server 62839403 locked by stuck action 616748720271281 for 12+ hours. Production down. 5 support tickets ignored. Please help NOW

@karllorey @Scaleway My colleagues just responded to your ticket :) -Lea

@Hetzner_Online Guess who's still waiting for his ticket after >24h 👀 In the meantime, I did a full KYC at @Scaleway and could boot the instance I need just fine. These processes are broken and detrimental to business.

This is so German, it needs the national anthem as soundtrack... ✅ sign up at Hetzner ✅ migrate complete AWS infrastructure ✅ verify German legal entity ✅ pay first invoice ❌ no more than 1TB of storage ❌ disallowed to even request an increase

@kllsamui Hi, if you're on our website, you can choose your location with the regarding VAT. If you're country is not listed there, then you can choose "All others". If you have further questions to that, please reach out to our support team by sending an email to info@hetzner.com -Lea

@Hetzner_Online sounds good, i have a beginner question: you post prices excl. VAT. -a- what would be the VAT? if i live outside Germany / outside EU -b- do i have to pay VAT? is it like i buy something in xx, and leave the country can get VAT back ( possibly have to pay VAT in my country? )

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@Archonic2 @realtornikeo

@Hetzner_Online @realtornikeo W lea being kind and supportive

We got hacked. Fortunately it was just an isolated android debugging server that I used for testing the app. How it happened: Made a server on @Hetzner_Online for android debugging. Claude set up android debugger on it and exposed port 5555. For some reason, Claude decided to open that port 5555 to the world, unprotected. around 4AM midnight, a (likely) infected VM from Japan sent a ADB.miner [1] to our exposed port, infecting our VM. Immediately, our infected VM tried to spread the virus. In the morning, we got an email notification from Hetzner asking us to fix this ASAP. At this time we misunderstood the issue: we thought the issue was the firewall (we assumed our instance wasn't infected, and it was _another_ VM trying to poke at ours). In fact, our VM was already fully compromised and sending out malicious requests automatically. We mistakenly marked this as resolved and continued normally working that day. The VM was dormant during the day (likely because the virus only tries to infect when owners are likely sleeping). Next morning (today) we got another hetzner notification. This time VM tried to infect other hetzner instances. We dug inside the VM again, and understood that VM was fully compromised. It was being used for mining XMR crypto [1]. Just a couple of hours ago, we decided to destroy the VM fully and restart from scratch. This time, we will make sure that we don't have any exposed ports and that there are restrictive firewall guards around the VM. Now we are safe and everything's back to normal. I want to thank team @Hetzner_Online for having guardrails like this in place - if this were to be an unattended laptop-in-the-basement instance, we would've not found this out. [1] blog.netlab.360.com/adb-miner-more…