Holly

@SouthernWater surprise surprise a promised phonecall not happened ….AGAIN. JOKE OF A COMPANY.

@SouthernWater It’s not good enough. Empty promises getting nowhere. stage 1 open in February no response !! I have been in touch with CCW and request this is now escalated to a stage 2. As I am getting absolutely nowhere with Southern.

@Holly_Radcliffe Hi Holly, we're sorry for the inconvenience caused. We've responded to you via DM.

@SouthernWater nobody has replied to my messages via DM yesterday. We are now getting calls from debt collectors and letters. Somebody needs to contact me. I get absolutely nowhere with your customer service team. This is shocking service #poorcustomerservice #terrible #awful

@SouthernWater any reason why I have had no response again ???

@Holly_Radcliffe Hi there, we’re really sorry for the inconvenience this is causing. I’ll check the account and provide you with an update. Please DM us with your full name, full address along with the postcode and the email address.

@SouthernWater absolutely appalling customer service once again. Promised a phone call nearly 3 weeks ago which hasnt come regarding an open complaint. But now received a debt management email….. what the hell is going on?! #lackofcommunication #awfulcustomerservice #unhelpful

@SouthernWater I have DMd you. Your company is appalling. No calls backs no responses to my open complaint no help with my ongoing enquiry since Feb. Your customer service team are unhelpful.

@SmythsToysUK hi my daughter got an E receipt voucher for her birthday. Can this be used in store ? Thanks

@jet2tweets great flight (LS3162). Cabin crew Neil was great. Fantastic customer service and let my daughter meet the Captain and Co pilot. We love Jet 2 and will continue to use as an airline provider ! Roll on august when we fly with you again.

@NetflixUK hi my family and I are part of same household. Yet we are having to keep request a temporary code ?? Please help

@kimbochambers Love all your books my fav author!

Finally fecking finished it! So HAPPY with it 🙌 It’s a bloody long un! 30-odd chapters. Got a blinding ending and aftermath an’ all 🔥 Roll on March 12th. So excited for it to come out now. Can’t wait for you all to read it ❤️ #EssexWives

@Tesco Just messaged you.

@Holly_Radcliffe Hi, thanks for getting in touch. I'm really sorry to hear about this. Can you send us a DM with your full name, address, and email address, and we'll have a look into this for you? Thanks, Rhiannon twitter.com/messages/compo…

@Tesco not impressed the salmon runs out today. It’s arrived on my online shop this evening ??

@Sofology hi can Shannon please contact me regarding a fault on my sofa which has now being resolved but the other sofa has exactly the same problem. Thanks.

@GreenFlagUK hi how do I change my address with you ? I can’t seem to do it on the app ? Thanks

@British_Airways Thanks Kelly. I have just completed the form.

@Holly_Radcliffe Hey Holly, we're thrilled to her you had a comfortable flight and were well looked after by the team. If you have a few minutes to spare, you can thank them personally here: ba.com/thankyou Kelly

@British_Airways massive thank you to the crew on flight number BA 2749 Kos to Gatwick special thanks to Nicola Wright who provided excellent customer service to us. She was very helpful and informative being a fearful flyer she was reassuring and a lovely person.

@ASOS_news really unhappy my t shirt turned up today with a hole in it !!

@SkyUK please compliment Matt Kirton a sky engineer who attended past his time to fix our dish and also gave us a new sky remote. He’s an asset to your company.

@Tesco hi I paid £7 for my delivery between 8-9pm. I have received confirmation driver is running behind. Will I be compensated for late delivery ? Thanks.

@jet2tweets Thanks Ellie I will DM you now.

@Holly_Radcliffe Hi Holly, thank you for getting in touch. We are sorry to hear you are experiencing an issues when booking on our website. To better assist you, please can you send us a DM with a screenshot of the error message you are receiving. Thanks, Ellie

@jet2tweets Hi, I am having trouble booking a holiday on your website iberostar crete. I just get an error message. Can I book this another way ? #help #bookingholiday