Hotel.com Manager

@SEVEN5FILMS @SEVEN5FILMS We certainly regret any lingering disappointment experience. Feel free to DM us your confirmation number and contact details if you'd like us to take a look.

@Expedia @hotelsdotcom @motel6 please explain to me why you think it is reasonable to charge a guest upwards of $180 a night at this particular Denver location 3050 W. 49th Ave. It’s a dirty there’s dog feces smeared on the sidewalk. There’s drug usage. Would you like video?

@RyanO1L @RyanO1L Hello, sorry for the negative experience kindly follow back and Dm your reachable phone number for immediate assistance.Thank you

For those with summer travel plans, stay away from @hotelsdotcom. Booked a room through Hotels.com Arrived at hotel to be told they were oversold and there was no room. Still charged by Hotels.com Just book directly through the hotel.

@JamieTrue42 @JamieTrue42 Hello, @JamieTrue42 sorry for the negative experience kindly follow back and Dm your reachable phone number for immediate assistance.Thank you

Never use @hotelsdotcom to book any travel plans, rooms, etc! Not only horrible customer service but their site contains incorrect information, they send you on wild goose chases to a replacement hotel that is sold out & then dont honor when hotel is cheaper than when you booked

@ruff_lyf @ruff_lyf Hello, sorry for the negative experience kindly follow back and Dm your reachable phone number for immediate assistance.Thank you

@hotelsdotcom my friend and I booked a room for two nights at The Palmerston in Toronto and we are unable to get in touch with anyone who works here to get our room. There’s no check in desk, no one has been answering the phone when we call. We’ve been here for an hour.

@wireframejames @wireframejames Hello, sorry for the negative experience kindly follow back and Dm your reachable phone number for immediate assistance.Thank you

@hotelsdotcom Hey guys. Super frustrating to be overseas, but wanting to book in USD and the site will only show you the local currency even with a VPN on. Plus, the rooms aren't showing in a browser on your site. Had to resort to the app, and even with a VPN there, local currncy

@CFaye42 @CFaye42 Hello, sorry for the negative experience kindly follow back and Dm your reachable phone number for immediate assistance.Thank you

@realf_inlegacy This is awful. Hopefully someone can help. Or maybe @bookingcom could do its job and find them another room and cover the extra cost like @hotelsdotcom would have.

@advnaresh @advnaresh Hi, we apologise for the inconvinience caused, kindly follow back and DM your reachable whatsapp mobile number for further assistance

@hotelsdotcom - surprising to see you people are not customers friendly and not interested in sorting out any issue , just making the money is your motto.

@advnaresh @advnaresh We’re sorry to have left you disappointed. Please DM us your reservation code and contact details for assistance.

@hotelsdotcom Itinerary No. is 72056090559792 With Mobile No. 6399988523 , please note that the hotel which we booked for ~156 for two rooms, now at the reception, we are being asked to pay ~240, which is much higher than what we booked for , seems cheating . Moreover no resolution from you .