Alexis Williams

Dad has stage 4 cancer and can't get disability at @Disneyland @DisneyStudios @WaltDisneyCo WHAT A JOKE!!!!!

Lol I have three didn’t pelvic floor prolapses and @AmbetterHealth denies pelvic floor PT😂😂😂

@_CallMeMacy @Taskrabbit This happened to us. Guy left mid job to get a tool. And just left. Refused to offer us anything. Told us it was our fault. We had to spend SO much money to fix the job he never finished that he did wrong. Damaged so many things. @Taskrabbit they refuse to do anything.

Okay this is some crazy (bad) customer service from @Taskrabbit. 1. Hired someone to install a washer/dryer. 2. The tasker cancelled as they weren’t able to do it at the time the calendar said available. 3. Get this email from them (photo). Reminder. I didn’t cancel, he did. 4. Write them like “wtf, I didn’t cancel.” 5. They insist on giving me a “one-time exception” of a $97.45 credit to my account to use on my next task. 6. I’ve asked for my money back multiple times, as I didn’t receive the service I paid for. They refuse. Say I’m welcome to charge back on my credit card (which I will). How is this even allowed? 🤯🤯🤯

Yall gonna pay me all the money I missed out on at work today too because of all the cancellations and delays? The extra uber money etc. @united

@united cancelled our flight. Only gave options for tomorrow. Not helping at all and I am spending hundreds and hundreds of dollars to deal with all of this which I BETTER get back

.@Uber cancelling and finding new drivers for 45 minutes is actually insane. Multiple cancel minutes out. Going to likely miss a flight now.

@AmericanAir @DaiCa2011 I literally was assigned one for medical REASONS. and then MOVED TO A MIDDLE AND HAD TO BUY WINDOW.

@DaiCa2011 Typically, seats especially paid seats are secured for those passengers who purchased them. However, they can sometimes be changes due to operational, medical or emergency needs and persons who would've paid for their seat are refunded.

Confused how I have an aisle seat, then my flight gets delayed @AmericanAir moves my flight then gives me a middle after paying for an aisle? & no one can help.

@AmericanAir I have severe pelvic floor disability and needed an aisle seat. Guess what happened. An accident because I was unable to get out. So I will be contacting HR and higher up due to that. Absolute neglect from you guys.

@IAmTheAlexisW Unfortunately, there were no aisle seats available to assign for the flight you're on today. We aim to make travels the very best they can be, and appreciate your extra patience with the wait this afternoon.

Literally never flying @AmericanAir again. Multiple delays. Multiple changes flights. Multiple issues. No help. Every. Single. Time.

@AmericanAir Everytime I dm you. You say you can’t help. It’s bs. You’ve been screwing me over since 6am. Forced my flight to be moved. Delayed over and over again. BS. And made me spend MORE money for a seat after disability services assigned me one and then you changed it. Over& over again

@IAmTheAlexisW Once your travel on the reservation is complete, please meet us over in DM. We'll take a further look and evaluate if compensation is available for the flight delay.

@AmericanAir I will also be compensated for this. Ruining people’s days, missing important meetings etc. it’s a joke.

@IAmTheAlexisW We appreciate your feedback, however safety is something we never play with! We'll have you on your way before you know it.

@AmericanAir You’ve bumped me multiple times. Move my seats around. I was suppose to be where I need to be right now. And I am still sitting on a plane. Making me miss multiple times I need to attend. How am I suppose to be where I need to be at 3pm when I am still stuck.

@IAmTheAlexisW We know delays are never fun, and we truly appreciate your patience while we make sure everything is safe and ready for takeoff.

@Cheese_Too @AmericanAir Yup. And I’ve been delayed three more times after already being delayed this morning and being forced to make flights. When in reality my original flight would have been just fine. && had to pay more for a seat @AmericanAir

@AmericanAir @IAmTheAlexisW here's what IS guaranteed, @AmericanAir keeping your money

@AmericanAir I have called the disability line, customer service etc. I DMd you but is what will change. It’s sad.

@IAmTheAlexisW Join us in DMs with your confirmation code, and we'll let you know how to proceed if you didn't receive a comparable seat.

@AmericanAir They will not help me due to overselling seats. Unsure how that’s my fault.

@IAmTheAlexisW While we do all possible to maintain pre-reserved seats, they aren't always guaranteed. Feel free to continue working with our Gate team for further assistance.

@AmbetterHealth Yet you guys tell me yesterday it’s approved then tell me doctors this morning it’s not. Bullshit.

@IAmTheAlexisW Hi Alexis. For certain medical services, prior authorization approval is required. If you have questions about a recent request, we’re happy to help. Please provide your full name, state of residence, and phone number, and a member of our team will contact you. Thanks!

@AmbetterHealth asking for research to approve a medical necessary procedure is wild to me.

@AmericanAir I did.

@IAmTheAlexisW Delays frustrate us too, and we're sorry. DM us his confirmation code to review what is happening with his fight.

@AmericanAir my husband has been delayed for five. Hours. This is insane.