Iberostar Hotels Eng

Thanks to all of you for joining us on this journey. We are officially closing this #Twitter account, but make sure to follow @Iberostar so you don't miss any of our news and vacation inspiration!

@hanahawkins Hi Hannah. You can write directly to our contact center at contactcenter@iberostar.com They can help you with your query. If you do not receive an answer in a few days, please contact us again. Many thanks.

@MKron91 Hello Matt, did you get your reservation voucher? Please contact our reservations team at 800-204-4056. and they'll be glad to help.

@IBEROSTAR_ENG I make a booking reservation on 11/11 for both a flight and hotel room at the Iberostar Selection Cancun, and called today to confirm and no one was able to confirm my hotel room. What is going on with this?

@ChrisDottieHays Thank you for your preference, we are happy to see you are having a great time!

Excellent management of the new normal by @vueling and @IBEROSTAR_ENG as far as we can tell, we feel very safe and very lucky to be enjoying Mallorca. If @_Baleares have adapted so well then 🇬🇧 should hopefully be able to visit without quarantine soon.

On the way to #Mallorca. Looking forward to a safe, fun holiday and hope many more 🇬🇧 can join us without quarantine soon 🇪🇸 @turismo_spain @Spain_inUK @_Baleares

@RichCounty27 We hope of resuming our usual activity as soon as possible. Our reservations team will be glad to provide you more information.

@IBEROSTAR_ENG Thank you for that information. Do you have any idea how long this closure might be for?

@IBEROSTAR_ENG Any news on how hotels are coping during the current coronavirus pandemic? Are hotels employong any special measures to maintain disinfected hotels?

@kancookcheap We are monitoring this situation closely and actively with health authorities where our hotels are located. To date, there have been no coronavirus cases reported in our hotels around the world, and all our properties are operating normally, providing a safe environment.

@IBEROSTAR_ENG In light of coronavirus how are your hotels in Europe dealing with the vastly increased risk to guests and staff? Particularly concerned because I am travelling with an elderly parent. Please reply as no response to my email. Thank you.

@ricman01 At iberostarsm@iberostar.com you will be contacting with the social media team and we will forward your message to the corresponding department. Please help us with your reservation number, full name and also telephone and our team will contact you shortly.

@ricman01 Please contact us at iberostarsm@iberostar.com with your reservation number.

@ricman01 @IBEROSTAR Dear Richard, please try refreshing your browser or using another browser. If you continue getting the error, please contact with our reservations team at callcenter@iberostar.com and they'll be glad to help you.

@frankbell1981 We hope you enjoy it!

@IBEROSTAR_ENG just returned to our room to find a bottle of wine and bowl of fruit left for us. Top class as always, cheers! #lasdallias

@Dark13003 Hi! Would you be so kind that send us all details at iberostarsm@iberostar.com? Thanks.

@IBEROSTAR_ENG can you please tell me who to contact to make a claims on a hotel stay in Tunisia @ Iberostar Kuriat Monastir which was faraway from a 5 stars hotel with lot of issue on rooms and services. Thanks.

@jp1064 Hi Joanne. In this case, it's better that you contact with our call center directly at callcenter@iberostar.com If you need something else, please let us know. Many thanks.

@IBEROSTAR_ENG I sent an email and they told me the only way to change the email on an account would be to delete the account. I would then lose the points I have.

@IBEROSTAR_ENG really disappointed I can’t change the email address on my account so I have to create a new one & lose my points.

@jbarr_92 Good morning James. Many thanks for sharing this picture with us! Enjoy!

@IBEROSTAR_ENG One of our favorite views.

@sjb945 Hi! Would you be so kind that send us all details at iberostarsm@iberostar.com? Many thanks.

@IBEROSTAR_ENG I am being billed for cancelled reservation J282901 and J312928. These were refundable reservation but you haven’t refunded the fees

@ESPORTS_JOSH Hi Josh! We hope that you enjoy and we invite you to share some pictures about your stay! Many thanks.

8 days until heading to @IBEROSTAR_ENG in Mexico with the family, family friends and @HeyImChance. Ready for a week in paradise.

@lrmulli Hi! Try to call them at 8000280422. Thanks!

@IBEROSTAR_ENG can you please tell me how to contact you regarding 'my iberostar' points missing from my booking? I've called twice told to email your contact center, but then I don't get a response. Thanks

@mowfie Hi! For your query, you can contact our call center at callcenter@iberostar.com. Thanks!

@IBEROSTAR_ENG Hi we are staying at Iberostar Costa Del Sol from 10th -14th October and would like to redeem some of our reward points but it’s not letting me do it on the website? Please can you help?

@ESPORTS_JOSH @GodEclipze We hope you enjoyed your stay with us!

@GodEclipze @IBEROSTAR_ENG Iberostar Lindo in Riviera Maya (outside Cancun). Highly recommend. It’ll be my 7th or 8th time there.

35 Days. I’m coming for you @IBEROSTAR_ENG ❤️ 🌴

@RunninOnCaramel We hope to see you very soon!

@TheRealMrsSpit @lindork @IBEROSTAR_ENG I want to go back!

Mike and I have never done an all-inclusive Mexican resort vacation & are hoping to this winter. Can you pls send resort recommendations? Who do you book through? Is $1,500 a person for a 5-star including flights & hotel a good deal? Which region? Appreciate your tips!! 🤗 #yeg