IHG Service

@brently2003 Kindly send us a private message with the complete stay details for us to assist you further. ~ Carl twitter.com/messages/compo…

@IHGCorporate I have my employees staying at the candlewood suites in Mission, Texas. Last night when they checked in, one of the rooms did not have a working AC. They couldn't do anything about it last night and he had to bunk up with a coworker. I spoke with the hotel today

@super_girljk Hi! Thank you for looping us into your concern. I want to take the opportunity to look into this. To help me address your concern properly, please DM me your IHG One Rewards number, full name, phone number, email, and reservation details. I'll take it from there. - Jei twitter.com/messages/compo…

And I also think this is a huge violation of the ADA. @IHGCorporate

@IHGCorporate seriously you have a 4 floor hotel that the elevator has been broken for FOUR weeks. There’s literally no elevator. I hope you get hit with a serious workers comp or individual injury lawsuit. Your staff and guests with a lot of luggage have to WALK UP THE STAIRS

@Neilio77 Hi. Thank you for being a loyal IHG One Rewards member. I’m sorry to learn about your rate concerns. Please send the hotel details, stay dates, and your IHG One Rewards account information via DM so I can look into this for you. Thanks! – Kyla twitter.com/messages/compo…

@IHGCorporate how can I use my points and it still cost me more?

@Matteosmum Hello! We'd appreciate the opportunity to look into this matter further. Use the Direct Message button and send us a message with your IHG One Rewards membership, email, and phone number on the account. twitter.com/messages/compo…

@IHGCorporate shame on your lousy WhatsApp bot. Going in circles about points I PAID FOR. #worstloyaltyprogram

@Renzaitianya90 I am sorry to hear about your trouble. Please follow @ihgservice or @IHGoneRewards so you can send us a private message. Thanks. twitter.com/messages/compo…

It’s outrageous. As an IHG Diamond Ambassador, my account has been frozen twice for a long time—once over identity and address issues, and now again. I’m also a top-tier member with Hilton, Accor, Marriott, and GHA, yet this only ever happens with IHG.@IHGOneRewards

@bethsaira02 Hi, I'm sorry to learn that you had this experience. To help you further, please DM us with the following information. -IHG One Rewards account number: -Full name: -Email address: -Contact number: -Details of the reservation (hotel name or confirmation number) Regards! -Kazer

Para mí, los lugares que uno frecuenta también reflejan valores, y después de esta experiencia ya no me sentiría cómoda regresando. @IHGService @HolidayInn @SECTUR_mx @radioformulachi

Mi experiencia reciente en Holiday Inn Chihuahua Centro fue profundamente decepcionante. Durante años fui cliente del hotel y siempre lo recomendé,

@T22631 we’re truly sorry for your experience. Could you DM us your member contact info and reservation details so we can investigate and help resolve this for you.

@IHGCorporate Stayed at Garner Reading UK - no sleep due to noisy generators. Mould on breakfast etc. Diamond Elite Team gave some points but a promised partial refund is outstanding. 6 emails and 2 calls to them in the 4 months since but still not resolved - so much for loyalty.

@IAMBRANDONH Hi! Thank you for staying with us. I'm sorry to learn about your experience. Mind sharing your complete reservation details via DM, so I can promptly assist you? Thanks. -Kyla twitter.com/messages/compo…

@HolidayInn @IHGCorporate Someone needs to get back with me. This has not stopped since 6pm going on and off all. Amarillo, TX

@daahiell Hello! We'd appreciate the opportunity to look into this matter further. Use the Direct Message button and send us a message with your IHG One Rewards membership, email and phone number on the account. twitter.com/messages/compo…

@IHGCorporate what is the difference on these 3 Military rates at Gulfshores Al.?

@elonden Hi there! Thanks for reaching out. please send us a direct message with your reservation details, including the full name on the booking, confirmation number, hotel name, and your check-in and check-out dates. We’ll be happy to assist further. —Elias ihg.co/6012hPK2m

Hello @qatarairways who can I contact to discuss the hotel cost coverage as announced by Qatar Tourism. I stay at the Bridgeway Suites by @IHGCorporate and they still want to charge my credit card but my funds are depleting.

@RLaPedis Thank you for reaching out, and we’re sorry to hear that you’re having trouble accessing your Business Edge account. We appreciate your patience, and we’d be glad to help get this sorted out. For assistance, please send a request through this link: ihg.co/6011hAezd

@IHGCorporate - Cannot login to my Business Edge account, cannot reset the password and there isn't any contact info listed. How do I reach out to you for help?

@MichaelAumock Hi @MichaelAumock. We’d like to look into the reservations where you were charged for a no‑stay. Could you please send us a DM with the full reservation details so we can review and assist further? Thanks! - Jom twitter.com/messages/compo…

@IHGCorporate you need to put a flag on double bookings. Twice I have booked overlapping days and hotel charged me for no stay. Hilton has a flag that pops if you do that. Hotels that don’t reemburse you I have an issue with being diamond members

@houghtonc79 We're sorry to hear about your experience. We understand your concern about the limited menu options. Please send us a DM with your reservation details so we can look into this for you.

Have to say this is the worst 4* hotel restaurant menu I have had the displeasure of trying to select from. 😡 Burger or a pizza and only 2 pitiful desserts to select from. Used to be a MPW Steakhouse with food @hotelindigo @Hotelindigo_Liv @IHGOneRewards @IHGService

@MarktheSpaman Hi there! Thanks for sharing this exciting update about Regent Spa & Wellness. If you need any assistance related to IHG, please feel free to send us a direct message, and we’ll be happy to help. —Elias ihg.co/6012hPK2m

#PR: The Revelation of Regent Spa & Wellness: An all-new well-being concept designed to elevate above the noise ~ ihgplc.com/en/news-and-me… via @IHGNewsroom @IHGhotels @IHGCorporate

@XNOTE_72954946 Hi there! If you need any assistance related to IHG, please feel free to send us a direct message, and we’ll be happy to help. —Elias ihg.co/6012hPK2m

@ScottPeoples Thank you for reaching out. Could you send us a DM with more details, so we can assist you further? twitter.com/messages/compo…

@HolidayInn @IHGCorporate When a manager fabricates a reason for termination that negatively impacts future employment, this may constitute wrongful termination and, if false information is shared, defamation. Even in an "at will" state, they can't improvise a reason they failed

@bajoria_g Thank you! We will continue responding via email.

@IHGService Hello team, I’ve sent an email which also has the response received from your executive. Pls look into that and reply. Thanks. @IHGCorporate FYI

@IHGCorporate I have a issue on which your customer support executives aren’t helping much. Would you like me to post the email thread here or can you please DM? I need an urgent resolution to this issue. Thanks!

@jimmyweddle Hi @jimmyweddle, we’re sorry to hear you’re experiencing issues with your upcoming stay. We’d be happy to assist you right away. Could you please send us a direct message with your reservation details, hotel location, and contact information, so we can look into this further? Jom twitter.com/messages/compo…

@TexasVV Hi! Kindly send us a private message together with your membership details and concern. ~Carl twitter.com/messages/compo…

@IHGCorporate How do I speak to a manager? Your company allowed a hacker to get into my IHG account and change the email address. I have been on hold with IHG for 15 minutes after being transferred 4 times! What is going on??? @IHGCorporate

Welcome to #IHGOneRewards Marking our most significant investment in loyalty since launching the industry’s first rewards programme over 30 years ago, IHG One Rewards will bring guests greater choice, richer rewards and more flexibility than ever before: ihg.co/6013K2k53