IndiGo

@ZaidHussai1250 Hi, we truly regret the inconvenience caused. Kindly allow us some time to look into this, and our team will reach out to you at the earliest. ~Jasmine

@IndiGo6E its disheartening to see the assistance service from you, booked the ticket by paying 16k for Vadodra to Kolkata which has a layover at Mumbai, none of your personnel guided me at the mumbai airport 6E138, PNR:HE72MK. Since ive come here at mumbai for the first time

Hi, we regret the inconvenience caused. Your flight was delayed due to the late arrival of incoming aircraft due to operational reasons. We assure you that our team is doing its best to get the aircraft airborne at the earliest. Your understanding during this interim is highly appreciated. ~Malishka

Hi @IndiGo6E, currently traveling on flight 6E6505 from Hyderabad to Bengaluru tonight. The flight delay has now crossed 2+ hours with repeated gate changes, and this is also my second connecting flight today, making it quite an extended late-night journey. #IndiGo #FlightDelay

Thank you for your lovely words 💙 We are delighted to know our team at Bhopal could make your child’s journey comfortable and reassuring. It is wonderful to hear that the care and support extended by our staff added ease to the travel experience. Your appreciation truly means a lot to us, and we look forward to welcoming you onboard again soon. #Loveyoutoo #IndiaByIndiGo #goIndiGo ~Team IndiGo

@IndiGo6E thank you bhopal indigo staff for taking good care of my kid.your UMNR service is amongst best.

@Coldcoffee3829 Hi, we kindly request you to share your PNR along with your contact details via DM so that we can check this and assist you further. ~Dev twitter.com/messages/compo…

@IndiGo6E No The issue wasn't reported at the arrival area

Flight 6E2046 17 May 26 Upon collecting my bag from the conveyor belt at Hubbali Airport, the telescopic handle assembly was damaged. The handle bars are visibly scuffed and the mechanism appears compromised due to rough handling during transit. This is unacceptable. @IndiGo6E

@mamonetc Hi, we are concerned to note this. Could you please share your PNR via DM so we may check and assist further. ~Malishka twitter.com/messages/compo…

This afternoon , we boarded Indigo flight 6E 6616 from Kolkata to Aizawl. The AC was not working. The Captain announced that it would be fixed within 8-10 mins , but that never happened. Despite this, the Aircraft took off, and the AC remained non functional throughout the until we landed in Aizawl. Passengers had to endure extreme heat both before takeoff and during the flight. It is deeply concerning that @IndiGo6E operated a defective Aircraft , thereby risking the safety and well being of so many passengers & crew members. This is unacceptable. A proper enquiry must be conducted and those responsible should be held accountable @MoCA_India @DGCAIndia @RamMNK

Hi, we'd like to reassure you that all our food packaging meets the highest safety standards, and your feedback has been duly noted. Further, we'd like to clarify that most of the items on our snack menu are served at cabin temperature but be assured all of the food is prepared with a warm heart 😊.

Hey @IndiGo6E, your in-flight vegetarian meal options are in urgent need of a rethink. Serving cold, unappetizing paneer slices as a "low-calorie meal" falls far short of an acceptable dining experience at 35,000 feet.

@bjain21 Hi, we attempted to reach you at the contact number, but were unable to establish a connection. We kindly request you to share an alternative contact number so we may get in touch with you at your earliest. ~Team IndiGo twitter.com/messages/compo…

@IndiGo6E You called after the flight took off, wow

@VirginAtlantic what kind of tie up you have with @IndiGo6E. I was given all the boarding passes by @IndiGo6E for my travel from Bangalore to Mumbai to London to San Francisco but my boarding passes don’t work at Mumbai Airport and none of the airlines are helping me with this.

@AshfaaqWani HI, thank you for speaking with us. We believe our team has assisted you with your concern. We regret the inconvenience caused due to flight delay. ~Team IndiGo

@IndiGo6E Dear IndiGo, issuing two different cancellation certificates for the same flight with different reasons appears convenient only because one reason may avoid liability for full refund/compensation. Passengers deserve truthful and consistent records.

@imravindian Hi, we understand your concern. Please allow us some time to get this checked and we will get back to you shortly. ~Malishka

@IndiGo6E Hello,My self Vivek Ravi as I was traveling today from Chennai to Mumbai from 6E5371 seat no.26F PNR 06UDNS I left my wallet in front of the seat packet.All my ids and cards were in there please help regarding this it's very important.Thanks

@shome_sujata Hi, we are concerned to note this. Please allow us some time to get this checked and we will get back to you shortly. ~Malishka

@IndiGo6E : My flight 6E-0573 (PNR MYFYUW) from Kolkata Airport Domestic, Gate 101, is delayed! 😤 Traveling with a senior citizen and a child, and there's been no help from Mr. Natik Shah or Divya. @IndiGo6E, please assist! 😩 #FlightDelay

@Amritpal0612 Hi, we are concerned to note this. Could you please share your PNR via DM so we may check and assist further. ~Malishka

Utterly disappointed by most and long trusted @IndiGo6E

@IndiGo6E 17 may 2026, 6E11 , Delhi to Istambul, is it really Indigo, our long trusted Indigo or its it airindia flight. More than 9 hours flight, without even 1 toilet working in economy section. Flight loaded with full capacity. Almost 200 passangers and not even i toliet

@alokjha2025 Hi, we request you to please visit this link to reschedule or cancel your booking goindigo.in/edit-booking.h…. Please note that the necessary charges shall be applicable upon change/cancellation. We look forward to your understanding. ~Dev

Hello Indigo Team, further to our Hon PM’s appeal, I want to cancel my trip to save Fuel. Can you please help me with cancelling my Air Ticket without any cancellation charges. @PMOIndia @IndiGo6E

Mr Shah, we tried to connect with you on your registered number. However, we couldn't establish a connection. We wish to inform you that after we began boarding, aiming for a quick departure, an unexpected situation required our team to step into the aircraft again to ensure the aircraft was properly cleaned. We sincerely regret the wait time and the inconvenience caused. Please rest assured, we have duly noted your feedback and are sharing it with our concern team for necessary review. ~Team IndiGo

@IndiGo6E at gate 70A in Mumbai .. waiting since 20 minutes on the arrow Bridge, it’s like an oven. Why the hell do you start boarding if your aircraft is not clean! @CSMIA_Official

Hi, please be informed that conveyor belt comes under the purview of the airport. We'd like to convey that it generally, takes 25-30 mins to deliver the baggage at the conveyor belt. Further your feedback has been duly noted for careful review and necessary improvements. We would request you to reach out to our airport staff for real time assistance. ~Dev

@AdaniOneCare @gautam_adani @IndiGo6E What is hell is wrong with #navimumbaiairport. Why is baggage always delayed. Just told that we need to go have a seat at baggage claim. Luggage will be delayed. Wrote to #adanione last week and #indigo. Both refused to respond. Both suck.

@gadekar_arc Hi, we are concerned to know about this. Please share your concern in detail along with your PNR over DM so we may get this checked. ~Dev twitter.com/messages/compo…

6E 657 Indigo : Power Disruption. Passengers want to deplane. They are saying no problem with Aircraft

Travel Advisory Bad weather over #Goa has impacted flight schedules. We are closely monitoring the weather and doing our best to get you where you need to be, safely and smoothly. We request that you stay updated on your flight status via goindigo.in/check-flight-s… or app. Please be assured that our teams are here to assist you at every step and provide full support. We look forward to clearer skies and a swift return to our regular schedule. Thank you for your patience and understanding.

@pramodbpcl Hi, we sincerely regret the inconvenience caused. Kindly allow us some time, as we get this checked. ~Twinkle

Indigo flight 6E657, Baroda-Delhi is stuck for 45 mnts all doors closed. No AC/ air. Ground push back has gone kaput n no spare available at airport. Ppl are stuck and getting worked up as they r not opening doors to and it has become suffocating. @minister_pk @jagograhakjago

@Lokenchoudhary Hi, we are concerned to know about this. We request you to please share your PNR with us via DM, so we may get this checked. ~Twinkle twitter.com/messages/compo…

@IndiGo6E @PMOIndia I just traveling to varanasi to jaipur with your connecting flight At Delhi airport your staff not supporting to travel to our connecting flight just ground staff just hold us and finally your excutive said we can't travel and only they can help for next

@ramkrish280986 Hi, we are concerned to know about this. We kindly request you to share your PNR along with your contact details via DM so that we can check this and assist you further. ~Dev twitter.com/messages/compo…

@RamMNK @PMOIndia I’m at @IndiGo6E 6903 to Cochin. Scheduled to depart at 7:50pm. Delayed and we are on board inside. Just now there was announcement, fuel refilling in progress and delay. Are airlines allowed to fill fuel when passengers are inside? @PiyushGoyal @JM_Scindia