IndiGo

Hi, it is not mandatory to purchase a seat. If you do not wish to pay, you may opt for auto seat assignment in case free seats are not available. A seat will be allocated to you, and your boarding pass will be issued accordingly. Please note that free seats are subject to availability, and charges apply for preferred seats. You may visit #addon" target="_blank" rel="nofollow noopener">goindigo.in/checkin/add-on… to select preferred seats. Please let us know if you require any further assistance. ~Dev x.com/messages/compo…

@RamMNK @IndiGo6E airlienes continue to ask premium for seats in each column split 12 rows are premium and even non recliner are payable. This forced now for customer who don't need premium seats .

Hi, we understand your concern and would like to inform you that a complete name change is not permitted. However, minor changes can be reviewed further. We kindly request you to share a valid government-issued ID along with your PNR, so we can assist you further. ~Dev x.com/messages/compo…

@IndiGo6E dear sir please tell me my booking is incorrect name by technical glitch please help me

@abhi_1118 Thank you for your sweet words. We look forward to welcoming you onboard again. #Loveyoutoo #IndiaByIndiGo #goIndiGo ~Nidhi

@IndiGo6E Mr. Jaideep at Terminal 1, Delhi Departure, was a Gr8 help after missing d flight today. Kudos GoIndigo ☺️

Ms Bhattacharjee, thank you for speaking with us. We would like to inform you that if any mishandling of baggage is observed upon arrival, it must be reported to IndiGo staff before leaving the airport so that a Property Irregularity Report (PIR) can be raised. This report serves as prima facie evidence and is mandatory as per the Conditions of Carriage (CoC). As this was not reported at the time of arrival, we regret to inform you that we are unable to take this matter forward. We appreciate your understanding. ~ Dev

@IndiGo6E Travelled BOM–CCU (29 Mar). Received baggage with jammed trolley handle (unusable). Delivery delayed ~40 mins, couldn’t inspect immediately. Claim denied citing “not reported at airport,” ignoring functional damage. Escalated via AirSewa.

@Himansh08896056 Hi, we request you to please visit goindigo.in/compensation.h… and submit your details to claim the eligible compensation & for more information. We truly appreciate your patience and understanding. ~Shreya

@IndiGo6E please help

@IndiGo6E @DGCAIndia my flight was cancelled by Indigo, and they are refusing for compensation with baseless claims. Please advise. Because of Indigo I had to book flight 5x cost to travel next day during Indigo December crises.

@anup5bhai We are truly grateful for your recognition of our team's care and coordination. We remain dedicated to delivering exceptional service with heart every day, and look forward to welcoming you on board again soon for another amazing journey. 💙 #Loveyoutoo #goIndiGo #IndiaByIndiGo

Just wanted to take a moment to appreciate one of the amazing air hostesses on flight 6E 1608 from Denpasar to Chennai and then onward to Mumbai ✈️ on 5th Your kindness, professionalism, and warm smile and the way you handle passengers is incredible 🫡 PNR : YFIS7E @IndiGo6E

@Amy_Och Hi, we kindly request that you please share your contact details along with a convenient time to connect via DM. Our team will reach out to you and assist you further. ~Dev twitter.com/messages/compo…

@IndiGo6E D4D3HV PNR Harishta at coimbatore arrivals declined to take my PIR report. I want you to give them feedback!!

@IndiGo6E Train your ground staff at arrivals in coimbatore (Harshini and Pristy), they seem clueless about their processes. Suitcase unlocked and lock missing, another suitcase fabric torn doesnt call for a complaint apparently!!

@Itsshu Hi! We’re here to help please share your PNR and contact number via DM, so we can look into the matter and assist you further. Thanks. ~Nidhi twitter.com/messages/compo…

@IndiGo6E cancelled a flight that was rescheduled by you, yet to get the refund.

@c2e24bdc700a495 Hi, we are here to assist you. Please share your PNR via DM so we may check and advise further. ~Shreya twitter.com/messages/compo…

@IndiGo6E AUTO CHECKIN WAS ALREADY DONE FOR PNR LCWNVA, STILL BOARDING PASS NOT RCVD. PLS GEWNWRATE URGENTLY

@arjm21 We are happy to hear about your great experience! Comfortable travel is our priority, and we are glad our team made your journey hassle-free. Thank you for your kind words and for choosing to fly with us. #Loveyoutoo #goIndiGo #IndiaByIndiGo

@IndiGo6E .Here is a formal and heartfelt commendation for Ashtha regarding her performance on the Ahmedabad (AMD) to Varanasi (VNS) sector. ​Crew Commendation: Ashtha ​Flight Sector: AMD – VNS Date: 6th April, 2026 PNR: DCD3YN ​The Experience: Excellence in Transit

@kishangonawala7 Hi, please be informed that the cancellation has been initiated by your travel agency, and the applicable refund has already been processed from our end. We kindly request you to reach out to your travel agency for further assistance regarding the same. ~Shreya

I have talk with travel agency.flight is not rescheduled by them confirmation not given by them. Confirmation had given by only indigo.i have paid 10512/- and credit note given by airline is 28000/- how is possible please give Refund 6300 with compensation @Go6Indi @DGCAIndia

@ramprasadjitwt Hi, we are here to assist you. Please share your concern in detail along with your PNR over DM so we may get this checked. ~Dev twitter.com/messages/compo…

Mumbai airport depaetures is in big mess by @IndiGo6E all manual counters removed no emergency chekin counter go save staff salary. Pathetic @CSMIA_Official . No directions on boards how to reach gates.

@jps_official_ Hi, could you please share your PNR via DM so we may take this further. ~Mitul twitter.com/messages/compo…

@IndiGo6E Didn't find anyone to report.

@IndiGo6E This is how my baggage arrived,broken wheels and damaged body. Extremely disappointing handling. Expecting accountability and compensation. #IndiGo

Hi, we would like to inform you that web check in for international journeys is not permitted due to travel document verification at the airport. The check will have to be completed at the airport itself. For any further assistance feel free to reach out to us via DM. ~Mitul x.com/messages/compo…

@IndiGo6E M blue chip member 034298876 & PNR is QFGP8E and not able to check in for easy travel. I paid seat charges also . Please help me to get boarding pass.

@HcvCha3701 Hi, we sincerely regret the inconvenience. Please allow us some time while we get it checked. ~Mitul

@IndiGo6E PNR: R8343J Same PNR connection missed due to your delayed flight (6E-2108). No refund or response despite multiple emails. Claim: ₹33,911 as per DGCA rules. #IndiGo #DGCA #AirSewa #ConsumerRights

@dss1307 Hi, we sincerely regret to know this. Please allow us some time while we get it checked. ~Mitul twitter.com/messages/compo…

Very bad experience with IndiGo today while travelling from Delhi (IGI Terminal 1) to Bhopal. PNR: HSTCUF At Gate 10, one of the staff members behaved very rudely when I requested help regarding a power bank mistakenly kept in my check-in baggage. I clearly accepted that it was my mistake and only asked if anything could be done. Instead of helping or guiding properly, the response was extremely disrespectful. Later a CISF officer helped me and guided me to contact the helpline. Passengers deserve basic courtesy and respect. I hope IndiGo looks into this matter seriously. @IndiGo.6E #IndiGo #TravelExperience #CustomerService @IndiGo6E @AAI_Official @MoCA_GoI @RamMNK

@Ashish_Sahay_ Hi, we'd like to inform you that the refund for the due amount has been initiated from our end. Please connect with your booking agency/source after 24 hours to claim the amount. You may write to us via DMs for any further assistance. ~Kirti twitter.com/messages/compo…

@IndiGo6E I got the voucher but at the same time full amount has been deducted as cancellation. While, if I cancel the same tickets by myself without the medical reason, I would still get ~5k for 30th flight and ~7k for return flight. Help me explain your calculations.

@IndiGo6E On what legal basis did your executive Vikrant refuse to share Nodal Officer details? Also, under which rule are vouchers issued instead of refunds when a customer can’t travel due to a medical emergency? #CustomerRights @DGCAIndia @RamMNK

@Saranya37466685 Hi, we sincerely regret the inconvenience. Please allow us some time while we get this checked. ~Mitul twitter.com/messages/compo…