IndiGo

@RahulKu47109080 Hi, we’re deeply sorry for your loss and extend our heartfelt condolences to you and your family during this difficult time. We request you to please share your contact details so that our team can connect with you to address your concern. ~Malishka twitter.com/messages/compo…

@IndiGo6E  our relative who passed away yesterday. We want you transfer the body remains from hyd to dhaka can you please help me in this regard. Patient Name: Minati Bose  Age: 75 years. Attended name: 1. Shikha bose 2. Mita bose

@RahulKundu5 Hi, please accept our condolences. Ashes in an Urn can be carried in hand baggage no documents are required. We are just a DM away if you require further assistance. ~Nidhi

@IndiGo6E please help me to send my relative to send the body remains from hyd to dhaka Patient Name: Minati Bose  Age: 75 years. Attended name: 1. Shikha bose 2. Mita bose Hospital Name: yoshadha hospital, Hitech city. Thanks,

Hi, thank you for reaching out. You can book the tickets using ‘Baby Boy’ and ‘Baby Girl’ as the traveller names if your twins are not yet named. However, please ensure you carry valid identification or supporting documents for the infants at the time of travel. For any further assistance, feel free to reach out. ~Nidhi x.com/messages/compo…

@IndiGo6E I want to travel with my twins who are less than 6 months old (domestic sector). They are not yet named. Can I use ‘baby boy’ and ‘baby girl’ as traveller name instead?

@Anil5 Hi, we are truly touched by your message. Pranay and our team exemplify the power of empathy and inclusion. Thank you for recognizing their efforts and supporting our commitment to empowering all abilities. #goIndiGo #IndiaByIndiGo ~Team IndiGo

Great to meet my friend Pranay of @IndiGo6E at @aaibplairport . Thank you Indigo for providing opportunities for persons with special needs, let's do more and add more 😊 u rock Pranay.

@gautamajayy Hi, we are concerned to know about this. Kindly allow us some time, as we get this checked. ~Twinkle

Who should I approach for this issue? Will I get a refund of this extra charge? Why did web check-in fail, and if there was any issue with the ticket, why was it booked in the first place? Requesting clarification and resolution @IndiGo6E @makemytrip @airsewa_MoCA @airsewa_MoCAs

Hello @IndiGo6E You charged ₹4600 for a flight change at Hyderabad airport. I had originally booked via @makemytripcare @makemytrip. I reached the airport 1.30 hour early, there was a long queue. Web check-in was initiated through @makemytrip but didn’t go through. PFA docs

@gorthisrinivas Hi, we request you to please visit goindigo.in/compensation.h… for more information. We truly appreciate your patience and understanding. ~Dev

@IndiGo6E Thank you so much received voucher butas per your management compensation is announced Rs 10 k for each tkt we received voucher Rs 5 k for one side can I pls check this and clarify

It's very unfortunate that till now @IndiGo6E airlines as not given compensation for the cancelled flights during December 25 inspite several follow up they are ignoring @RamMNK pls look into this

@swastikadas95 Appreciation like yours uplifts our team and keeps us striving for excellence. Delighted to have you fly with us, and looking forward to curating many more memorable journeys together. 💙 #Loveyoutoo #goIndiGo #IndiaByIndiGo ~Twinkle

You know you are having a good day when you have a hassle-free check-in at an airport, in this case, kudos to Kadambari from @IndiGo6E at the Bengaluru airport for her fantastic efficiency in managing long queues at T1

@Kishor75286147 Hi, we are concerned to know about this. We request you to please share your registered contact details and email address with us via DM, so we may get this checked. ~Twinkle twitter.com/messages/compo…

When selected cash payment, the flight was cheaper, but when selected blue chip point payment it became costlier. @IndiGo6E #Indigoscam #indigo

@dileepsaikumar Hi, we are here to assist you. We request you to please visit the following link to proceed with splitting the PNR: goindigo.in/split-pnr.html Should you need any further assistance, please do connect with us again. ~Twinkle

@IndiGo6E @makemytrip @IndiGo6E @makemytrip What you want to say about this. Need PNR or any other info reach out to me. I will provide you. #CustomerSupport #IndiGo

@Aakash4911 @makemytripcare Hi, please be informed a full refund has already been processed on 9th March to your travel agency's account. Please contact your travel agency to claim the refund amount. Thanks. ~Team IndiGo

@makemytrip @IndiGo6E Refund for my booking (PNR: GYS8JQ, Booking ID: NN7AKO0B76315834932) was processed over 1 month ago but I have not received the amount yet. IndiGo has already confirmed cancellation and refund. Please provide ARN/reference number or re-initiate the refund

Hi, please be assured that we have shared your feedback with the concerned team for necessary review and action. We would like to clarify that the airport kiosk operates under the airport authority. However, we kindly request that you connect with our airport team for any real-time assistance, as they will be able to guide you further. We remain committed to improving our services and hope to have the opportunity to serve you better in the future. ~Twinkle

@IndiGo6E fix your self bag drop at Delhi t1 what's the point of self check in if I can't drop bag and have to stand anyway???? Idiots

@saiswaroop20 Hi! We’re here to help please share your concern in detail, along with your PNR and contact number via DM, so we can look into the matter and assist you further. Thanks. ~Nidhi twitter.com/messages/compo…

@IndiGo6E I must appreciate your creative ways for providing pathetic services. What a disgrace.

@JenggSingh Hi, we are concerned to know about this. we request you to please share your PNR along with your contact details with us via DM, so we may get this checked. ~Twinkle twitter.com/messages/compo…

Hello @IndiGo6E , i booked a flexi fare flight from hyd to lko. I tried to reschedule flight it said there are no reschedule option for this PNR. I had no option but to cancel the flight. You charged money for flexi but forced me to cancel. And did not give refund

@gorthisrinivas Hi, thank you for your patience as we looked into this. We request you to please check your inbox, as we have shared your voucher details with you. ~Twinkle

@IndiGo6E Sir we received sms message That voucher was sent to mail but till now we didn't received any mail not voucher so pls look into this and solve at earliest

Hi, please be informed that If you skip the seat selection during web check-in, our system will automatically assign one to you at no cost, based on availability. And if you prefer to check in at the airport, our team at the counters will do the same with a smile. Your comfort matters most to us. ~Malishka

@IndiGo6E @MoCA_GoI 2 seats are free to choose, rest all are chargeable! Blatant defiance of govt order yet our Civil Aviation Department is sleeping!

@aaraam_pasand Hi, we understand your concern. Please allow us some time to get this checked and we will get back to you shortly. ~Malishka

SHOCKING SERVICE by @IndiGo6E It's been almost 2 months and I still haven't received compensation for my damaged baggage. Repeated emails say "payment is being processed" but no actual resolution. How long should a customer wait? Resolve this ASAP. ~ PNR: E5MIKP ~ Flight: 6E 6503 ~ Journey Date: 21/02/2026 ~ Route: Jaipur-Bengaluru Dear @DGCAIndia , seeking urgent intervention in this pending compensation issue with IndiGo Airlines. #DGCA #IndiGo #AirlineComplaint #CustomerService

@rahulmalhotra3 Hi, as checked, the flight was preponed due to operational reasons; however, the revised departure time remains the same as the original scheduled departure, i.e. 15:40 hrs. We request you to please check the flight status here: goindigo.in/check-flight-s… or on mobile app. ~Kritika

@IndiGo6E Why have you this line available if for tickets booked online I need to contact airport? These are standard delay tactic from your team to not provide resolution

@IndiGo6E my flight from Delhi to abu dhabi is delayed from ur side due to operational reasons. I have a connecting flight from abu dhabi and I will now miss that. What should I do? Do i need to suffer and pay an additional amount to get adjusted on same flight on some other day

@gorthisrinivas Hi, are concerned to know about this. Kindly allow us some time, as we get this checked. ~Twinkle

Hi. Thank you for speaking with us. Please be informed that to help us provide seamless assistance, we request that wheelchair services be booked at least 48 hours prior to the journey. Further, we have added the wheelchair under the mentioned PNR. We request you to kindly report to the helpdesk counter at least 2 hours prior to departure for a hassle-free experience. ~Twinkle

@IndiGo6E I have shared the details in private message

@IndiGo6E Requesting wheelchair assistance for my mother (senior citizen) for upcoming IndiGo journey. PNR: KG1B4B Kindly confirm and assist. Thank you.

@DamaniAnshuman Hi, we request you to please share your PNR along with your contact details with us via DM, so we may get this checked. ~Twinkle twitter.com/messages/compo…

@IndiGo6E If I don't select a paid seat, the 'next' button doesn't function for web-checkin. Is this a bug or is this intentional?