MakeMyTrip

@jesiarafa We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. - Aditya twitter.com/messages/compo…

@makemytrip Need urgent assistance regarding a pending flight refund Oman Air tickets from Dubai to Chennai Due to ongoing war-related disruptions, my Dubai → Oman flight was cancelled,hence I cancelled the full ticket on March 11 for travel dated March 13, but no refund

@Manishkataria82 Thank you for bringing this to our notice here. We request you to provide the detail related to your concern in DM along with your contact details and booking ID. - Yuvraj twitter.com/messages/compo…

@makemytrip I have made the transaction using No COST EMI option for 3 months then why I have been charged the interest rate of 16% and also other charges for EMI. I have contacted the bank for the same and received the attached response for the same. I need the resolution for it

@Rehan34507706 We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. - Khushi twitter.com/messages/compo…

@makemytrip I Have a flight ticket through make my trip app today night but the status of the flight is not showing in air India express.when I entered pnr id.I Have call so many time in the customer service but they did not respond me according to my query

@SheshuRanga We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. - Khushi twitter.com/messages/compo…

@jbismi_offl As discussed, we have shared the complete refund details with you on the call and via WhatsApp. We recommend that you please take a look. For any further assistance, we are just a DM or WhatsApp away. -Kaushik twitter.com/messages/compo…

@ank_106 We hope your issue has been resolved. Please feel free to connect back with us anytime—we’re here to help you. – Sangeeta twitter.com/messages/compo…

@makemytripcare Snap shot of one of the email I've shared with attached artifacts.

@makemytripcare @makemytrip Why are you not able to process the refund while the property is apologetic and ready to refund because of the worst experience I've had there? Property was unhygienic, dirty and damaged and broke my personal wheelchair as wel.

We sincerely regret the inconvenience caused to you. Upon reviewing PNR 4752282423, we found that the submitted TDR has been rejected by IRCTC with the reason: "Ticket not surrendered up to 4 hours before the scheduled departure of the train." As per IRCTC’s policy, tickets must be surrendered at least 4 hours prior to the scheduled departure time in order to be eligible for a refund. Since this requirement was not met, the refund request has unfortunately been declined, and no refund is applicable in this case. We hope this clarifies your concern. Should you have any further queries, please feel free to respond to this email and we will be glad to assist you. -Khushi

I had booked a train through MakeMyTrip but I had to file a tender for that booking but the tender money has not been received yet and I have not even travelled. Booking id Last 4 Digit is(6546) Pnr(4752282423) Help me with this @makemytrip @IRCTCofficial

@r_arorabms We truly apologies for the delay. We are currently validating your case, and we kindly request an additional 48 hours to prioritize your concern and provide a resolution. Thank you for your patience and understanding. - Yashika

Worst experience with MakeMyTrip Booked a hotel in Vrindavan, which didn't exist Booking over MMT, was not entertained by Hotel mero Vrindavan Extra bed provided by Hotel silver ace in Ambala, was worse than dharmshala bed @makemytrip @Indianhotels555 @tourismgoi @jagograhakjago

Thank you for sharing the details. Upon review, we found that the ticket status under booking ID NR2621741898215107 is currently RAC. As per the terms and conditions of the Trip Guarantee Policy, the amount paid toward the policy purchase is a non‑refundable component. Since the ticket is in RAC status, the user is not eligible for Trip Guarantee benefits. We trust this clarifies your concern, and we look forward to serving you in the future. - Khushi

I had booked a train ticket on makemytrip for 9/March/2026 which was under TripGuarantee but it was confirmed in RAC. I had deducted some TripGuarantee charges of Rs 480 but that too was not refunded. Now please help me. PNR (2832697348) RegN9760735143 @makemytrip @IRCTCofficial

@sahilzanwar We regret the inconvenience caused . Thank you for sharing your booking details. Please allow us up to 24 hours to review your case and provide you with an update. – Manisha twitter.com/messages/compo…

@makemytrip @makemytrip Please issue my refund of my cancelled flight from Milan to Mumbai your stupid customer care ai is not transferring my call to the support agent. Pnr:-LN6KUF

@JAFRUDDIN8859 Kindly allow us 24 hours to validate the issue and update you with a logical closure. - Khushi twitter.com/messages/compo…

@Harish84057949 We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. - Aditya twitter.com/messages/compo…

@makemytrip how to speak with assistant. None of your numbers are having option to speak with assistant. I have query on my Dubai flight

@mjnoorulameen We care for you and we do want to resolve this issue at the earliest. We request you to provide the detail related to your concern in DM along with your contact details and booking ID. - Aditya twitter.com/messages/compo…

@makemytrip So we have checked for cancellation process but it shows the cancellation charges.  Kindly explain why should I pay the cancellation fee if the service is stoped due to ongoing conflict.  Kindly advise us this issue to cancel the booking without the service charge

@skchola247 We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. - Yuvraj twitter.com/messages/compo…

@skchola247 We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. - Yuvraj twitter.com/messages/compo…

@meanmachine212 Kindly allow us the stipulated timeframe to validate the issue, after which we will update you with a clear resolution. -Khushi twitter.com/messages/compo…

@makemytrip Dear Team, Please note that this is very incompetent on your behalf. There is no track of my request I raised yesterday and you again ask for another 24 hours. Please be more professional in handling my request and resolve my issue asap to prevent any further escalation.

@makemytrip Dear Team. I have a one way Gulf Air ticket for New Delhi to Bahrain on 11th Mar’26 booked through mmt. I need to reschedule my flight due to ongoing airspace closure in Bahrain but I am having hard time dealing with MMT for rescheduling. Pls assist urgently.

@meanmachine212 We are currently reviewing your case and coordinating with the concerned team. Kindly allow us the stipulated timeframe to validate the issue, after which we will update you with a clear resolution. -Khushi twitter.com/messages/compo…

@makemytrip Dear Khushi, Please note that this is not my first request to modify the booking. I called up customer care as well yesterday to modify the booking. I was told the same thing to allow 24 hours to review. What happened to the request that I raised yesterday ?

@meanmachine212 Kindly allow us 24 hours to validate the issue and update you with a logical closure. - Khushi

@makemytrip Dear Khushi, Please find the details below for the target flight from New Delhi to Bahrain, as requested: Flight name - Gulf Air Flight name - GF 131 Flight date - 29 Mar’26 (Sun) Flight time - 04:55

We have received your request to reschedule your booking under ID NN7AJNPE30103821672. To proceed, we kindly request you to share the details of the target flight, including the flight number, preferred date, and flight time. Once received, we will submit the information to the relevant team for review. Thank you for your cooperation. - Khushi

@makemytrip @makemytrip I have shared the details on dm as requested. I am still awaiting a response and resolution from your side. Could you please assist. Thanks.