Inside Retail Australia

Fashion giant @HM will not be renewing the lease on its store in Hobart CBD, which will put an end to the brand’s physical presence in Tasmania. insideretail.com.au/stores/opening…

Department store giant @DavidJonesstore, a 188-year-old mainstay of Australia’s retail industry, is pushing ahead with a series of changes to ensure its financially strained business is “future-fit”. insideretail.com.au/sectors/depart…

Opshop chain @Salvos has opened a textile recovery facility in Brisbane to support a more circular economy and help generate additional revenue for the Salvation Army. insideretail.com.au/business/susta…

Why do 84% of customer "ghost" after one bad experience 👻 Our latest CX Breaking Points Report x humii reveals the hidden reasons customers don't return, and where most retailers are dropping the ball. Download: insideretail.com.au/client-report/…

A massive congratulations to @archierosesyd for winning Best Online Store sponsored by @klaviyo 🥂

@myer’s flagship department store on Bourke Street Mall in Melbourne could be sold for $450 million, bringing the property under a sole owner. insideretail.com.au/sectors/depart…

The Reserve Bank of Australia (@RBAinfo) has increased the cash rate by 25 basis points to 4.1 per cent. It comes shortly after the most recent rate hike in February, which prompted some criticism from Australia’s retail industry. insideretail.com.au/business/finan…

@KFC and over 80 franchise operators across the country have agreed to pay $28.8 million to settle a class action lawsuit over employees’ missed rest breaks. insideretail.com.au/business/kfc-f…

The Morley-based operator behind the turnaround of Wanneroo Markets is opening a $2 million X-Golf venue in the suburb later this month. insideretail.com.au/sectors/morley…

Woolworths Holdings Limited, the South African-based parent company of Australia’s @CountryRoad Group, has appointed longtime executive Sam Ngumeni as Group CEO, effective June 1. insideretail.com.au/top-stories/co…

A heartfelt congratulations to Nicholas Croydon from @QBDBooks on winning the prestigious Best CX Leader award, sponsored by @JIVAROrecruit.

@Coles is closing its pet care business Swaggle after two years, the supermarket giant confirmed to Inside Retail. insideretail.com.au/sectors/coles-…

Katie Perry, the Australia-based fashion designer, has won a trademark dispute in the High Court against pop star Katy Perry, in a case which started in 2009. insideretail.com.au/legal/fashion-…

@Lululemon’s Australian business has been issued a $702,900 penalty by the Australian Communications and Media Authority (ACMA), following an investigation into its misuse of emails. insideretail.com.au/business/regul…

AKA Brands, the US parent company of the Australian-founded @Culturekings, has seen a modest lift in its domestic sales amid a growing store expansion. insideretail.com.au/business/finan…

The family-owned Oz Hair & Beauty has surpassed $100 million in annual revenue, as the Australian retailer prepares to open its 30th store amid an expansion into Western Australia. insideretail.com.au/sectors/health…

Congratulations to LVLY, the 2026 Best Customer Service Team. 🥂 Sponsored by ReStore for Retail.

@QBDBooks, one of Australia’s largest retail bookstore chains, is marking its 150th anniversary. To commemorate this milestone, QBD Books will launch a series of nationwide activations starting this month. insideretail.com.au/sectors/qbd-bo…

Congratulations to Platypus Shoes, the official winner of the Outstanding Loyalty award! 🥂 Sponsored by @twilio

Huge congrats to @kepleranalytics for winning Best CX Industry Partner! 🥂 Sponsored by Octomedia