Clients Escalation/Chatline

@Instacart @cremieuxrecueil @InstacartHelp Instacart isn't accepting my email to log in. I get a text message using my phone number to log in instead, then plug in the code I receive, and that doesn't work either. What's up?

@InstacartHelp Yesterday I placed a restaurant order through your app, those are powered by Uber Eats. The food had issue, I contacted your customer service, they accepted no responsibility and told me to contact Uber Eats, their agent said it's not their responsibuilty!

I ordered frozen seafood on @Instacart and the shopping was complete about 20 minutes but a place that is only 20 minutes won’t get to me until 1pm? So my food is just gonna sit in a car for 2 hours while he makes other deliveries lmaoooo

@DoorDash This company can’t suck anymore than it does. I have $300 in gift cards. I’m donating them to someone who wants shit service and cold food. They hung up on me! DON’T USE DOOR DASH! @UberEats @Instacart

@Instacart Yesterday I placed a restaurant order through your app, those are powered by Uber Eats. The food had issue, I contacted your customer service, they accepted no responsibility and told me to contact Uber Eats, their agent said it's not their responsibuilty!

@InstacartHelp Hello—greetings! I hope you are doing well. I wanted to send you a private message, but the system won't let me; nothing happens when I tap on the envelope icon. I was wondering if you could help me out, as I urgently need to speak with you. Please—thank you.

Hi @Instacart, I was referred to Shopper by Dyiema Johnson (914) 702-3730. I joined and enjoy helping families with their groceries shopping. I forgot to input her Referral Code so she can get credit for referring me, so I may need Instacart Management to help me give her credit.

@InstacartHelp I need help. My account got deactivated in November of 2024.

@Instacart hello

@Instacart I responded to the email but haven’t gotten any response from Instacart

@Instacart In November of 2024 I re never an email after being deactivated for an allocation that wasn't true saying I was co-shopping, never have I done this and yet my appeal was denied. Please help me get back to what I love doing

@InstacartHelp my account is stuck under review for hours after it said it would fix after 2

@InstacartHelp hello