@SW_Help Mostly, staff were very helpful where they could be. There’s just never enough linking up info between Waterloo and other stations and it happens all the time
@JackGrounds92 Sorry for the disruption to your journey today Jack, I understand it's frustrating but the staff are doing their best. I'm glad you're on your way to Salisbury now. ^JB
@SW_Help Hi, got to Woking and now on train to Salisbury. Was told at Waterloo to get one train to Woking then told seconds before leaving that it was now NOT going there had to sprint to different platform, making it with seconds to spare. No info or advice anywhere.
@JackGrounds92 Hi Jack, are you travelling now? We're advising not to travel on this route, but please try and travel as far as you can (e.g. Woking or Basingstoke) and speak to staff once you arrive for assistance. ^JB
@SalisburyReds Is there a reason I was waiting for a PR7 from Bishopdown for 40 minutes without one turning up? And why did one go as far as the park and ride, according to the app, but not come to Bishopdown?!
There's someone we want you to meet. ⭐
Lucy wrote to us about her passion for football, her disabilities and one of her favourite players: @TyroneMings.
Her dream was to one day walk out at Villa Park and meet the squad.
On Saturday, that dream came true. 💜