Jamie Nicol
2.2K posts

Jamie Nicol
@JamieNicol
UK-based Engineer, building things: 🤖 https://t.co/ctBca2SERN - AI Visibility Tracking Tool 📉 https://t.co/storQo9Jbj - Detect User Churn
Banbury, England Katılım Aralık 2010
436 Takip Edilen95 Takipçiler

I have a SaaS @pelucidApp — I posted on @trust_mrr Co-Founder listings, but I had zero interest.
Despite marketing efforts, my usage and users are low. The competition is brutal, and moving too rapidly for me.
I’ve decided on a product pivot…
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Day 6 Building of @ChurnFast
Thinking making these days of building into a goal-series, first-chapter to $100MRR.
Today; made some demo-videos, outlining the product end-to-end, and about the new features recently released.
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@marclou I've switched from Stripe to DodoPayments, setup my Webhook. However, every request has the same error. Any ideas?

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Building @ChurnFast Day 5. Today was productive, I kinda spent this week procrastinating after a bank holiday break 📉
But managed to get some features wrapped up & releasing tomorrow, hopefully a good way to end the week!
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A feature for @ChurnFast I’m in early stages of is support ticket analysis.
A bunch of signals from user experience on support tickets can massively contribute towards risk of a churn scoring.
What popular help-desk SaaS do people use these days?
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@thejeremyredman @DataFast_ @msftClarity @marclou I had a spike yesterday from Finland, all within a minute of each other.
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What am I missing? 👇
I installed both @DataFast_ and @msftClarity and they throw me different metrics for leadquest.ai (FINE)
but what about the spikes that DataFast is throwing me at 5pm the last few days @marclou ?? And the revenue that’s not lining up based on channel.
This crap is throwing off my conversion % and kinda throwing off my entire day.
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@fidexcode @_devTimmy This is my exact mentality, due to this fear
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the math of churn is brutal in a way most founders don't fully feel until they model it out.
it's not just the lost MRR. it's that every churned customer shrinks the base your growth compounds on next month.
that's why i built ChurnFast.
churnfa.st@ChurnFast
churn is the silent killer of compounding growth. not just because you lose a subscription. because every churned customer shrinks the base your next month's growth compounds on. we wrote about the real cost: churnfa.st/blog/the-real-…
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Day 4 of building @ChurnFast in public.
Today & yesterday embarked on implementing automated emails for customers where a missed or failed payment could lead to an involuntary churn.
And a bunch of UX changes to make the platform feel more seamless.
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@andrewzacker Congrats dude, love it when an app proves it’s worth within minutes of launch!
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@KaiXCreator Both, I hate being a perfectionist building the most simplistic MVP. I’d tell myself 1 day, turns into a week.
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So, I listed my AI visibility tracking tool @pelucidApp on @trust_mrr “Co-Founder” directory around 3-4 days ago.
I’ve had a slight increase in traffic, most likely genuine interest, but no messages yet.. do I accept the app isn’t worth my time and cut my losses..
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ChurnFast vs ChurnZero
i asked both to score my customers on churn risk
churnfa.st connected to Stripe and had every customer scored in minutes
ChurnZero wanted a demo call, an onboarding team, and $$/month to just get started
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@RealOlamius @robert_shaw Definitely something I’m looking into. Seen several platforms which help with tracking conversations based on signals.
Currently shipping a few more features this weekend to get the platform to appeal stage, rather than “this is cool” stage.
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@JamieNicol @robert_shaw Respect for what you've built, your Brand Deserves More Visibility, you can try to talk about your brand on Reddit, Startups are using the forums and also get you to rank on LLM than any other listing platforms.
You may try it out
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SaaS/Startup founders
What are you building currently?
Show your amazing product below, join 100+ founders here every week.
#indiehackers #buildinpublic
GIF
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