Jamie Burke

@currys Colin Farrell

✨ GIVEAWAY TIME✨ We're celebrating this Black Friday with a full day of TV giveaways! To enter follow @Currys, like this post and reply with your favourite actor #CurrysPurpleFriday 👇 Comp closes: 20/11 T&Cs: bit.ly/4hWSIts

@AvantiWestCoast can’t even fix basic services on your own trains. 26 degs and rising on the train and you have taken away the ability to open a window!!!

@AvantiWestCoast sort out your trains, currently in a hot box of a train with the heating stuck on, why are engineers not on call to fix these operational issues-joke-where is my refund

@UPS Needs to be UPS UK not US please

@UPS disgraceful service yesterday from your driver, wilfully dropped fragile contents on collection then disrespected my wife on being challenged-what a truly terrible service

@GWRHelp your a joke, no train out of Paddington and zero information being passed to passengers, all your staff have left the platform so no one has a clue what’s going on!

@GWRHelp yet again no catering service on another crap GWR train @nationalrailenq how does this company keep its franchise Andy now a terminated train in the middle of the night abandoned in a strange town

@GWRHelp your trains are a joke-standing room only from Stroud to London-how can that be safe!

@GWRHelp dropped my phone on the train-not sure I want to pick it back up!

@GWRHelp @RailDeliveryGrp train home today in the same poor state of basic cleaning as every other GWR platform-disgusting

@GWRHelp Nope, your trains stink and you want me to fill out a form to tell you that your trains are disgusting!! Clearly not an F is given to customer service

@JamieRBurke Hi there Jamie, To raise a formal complaint for investigation, please fill in our complaints form at railhelp.co.uk/gwr/make-a-com… - Kyle

@GWRHelp @nationalrailenq @RailDeliveryGrp Another day another disgusting GWR train

@GWRHelp looks like the pedestrian bridge at Stroud station is cleaned by the same team that clean the train carpets!

@GWRHelp Will let you know how it is in the morning but I expect the same

@JamieRBurke Thank you, I will pass your feedback on to our cleaning team. - Celia

@GWRHelp yet again another disgusting sight-how do you manage to do it-you can even smell the musty health hazard that is your train carpet

@GWRHelp 18:34 London to Chelt

@JamieRBurke Hi Jamie, sorry about this. Please can you confirm which service this was on? - Celia

@GWRHelp Every train you operate! Send me a picture of a clean GWR carriage I dare you

@nationalrailenq @RailDeliveryGrp why does @GWRHelp still have a franchise? Late trains, no seats disgusting surroundings

@GWRHelp A quick hoover in Paddington just does not cut it I am afraid

@JamieRBurke Hi Jamie, sorry to hear this. I'll report this to the cleaning team - Michaela

@GWRHelp your trains are utterly disgusting-10:30 from Swindon to Stroud today