Jamie Tilbrook

439 posts

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Jamie Tilbrook

Jamie Tilbrook

@JamieTilbrook2

Katılım Nisan 2020
33 Takip Edilen23 Takipçiler
VeryHelpers
VeryHelpers@VeryHelpers·
@JamieTilbrook2 Hi Jamie, Thank you for reaching us. Could you please provide more details about the issue you're experiencing through DM and kindly following us back so we can assist you more effectively? Thanks, Divjyot
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@VeryHelpers hello, I need help with two orders that never arrived - no one replies on instagram or emails, can you help please
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@YodelOnline when employees work alone there should be a means for them to keep in contact or call for assistance, yodel fully admitted to me they have no way to contact drivers 😂😂 treat your drivers like shit
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@YodelOnline once again my tracking has been stuck since 10am. Parcel not here again second week in a row. Also, are you not aware of lone policy working law? Your drivers should have mobiles with them, I will be reporting this breach it’s unsafe
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@TipTopCharlie @newlook New look have suddenly gone weird with sizes. I find the jeans run two sizes small but the tops, dresses and pjs are absolutely ginormous!
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Fuego
Fuego@OnMyJourneyNow_·
@JamieTilbrook2 @goustocooking @YodelOnline Yodel have delivered my parcel to the wrong address, then gone back to get it and the person they delivered to has told the driver that they've given me the parcel... I do not have this parcel lol so they have delivered it to a chancer who has stolen it Pissed off.
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@goustocooking continue being a customer but with @YodelOnline being the worst courier in the U.K. i can’t. Please consider using another one so I can come back as a customer! My neighbour also cancelled her subscription thanks to yodel so you are losing customers due to them!
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@goustocooking hello, would you ever please consider a different courier for your boxes? I love gousto food but have just cancelled my subscription as @YodelOnline lose my boxes, deliver them to porches (I don’t have a porch) and generally ruin my delivery every week. I’d love
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@YodelOnline food. I never wanted to cancel my subscription as the food is lovely but you are using probably the worst courier in the U.K.
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@YodelOnline courier as you can see on yodels page it’s full of complaints. I’ve now got to sort out my meals for the week, @goustocooking is meant to make life easier but using yodel you really are going to push customers away. Please listen to your customers who enjoy your
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@YodelOnline as a courier when you don’t even have a way to contact your drivers, absolute joke. I love @goustocooking but have had to cancel my subscription with them as you keep messing up every delivery. Really hope gousto reconsider and choose a more reliable
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@YodelOnline the drivers don’t have phones so they can basically get away with dumping parcels where they want. I’ll hear a response within 24 hours when the food is no good so you’ve basically just lost my food for the week. I honestly have no idea why any company uses you
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@YodelOnline wow absolute joke of a service. I’m so busy right now I order gousto boxes at the beginning of a week, I’ve been in all day to see my box is on a porch. I don’t have a porch so it certainly isn’t mine. Went to your customer advisor who cut me off, told me drivers
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@newlook please could I have a email for complaints. Placed an order, realised it had a mistake within five minutes, no edit facility on orders, no phone number, no one replies to messages. Very poor so I want to complain. Chat facility on your website down since 8am
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@newlook placed an order at 7am, realised wrong address was on it at 7:05am. Have messaged here, fb messenger, WhatsApp... no reply. Really great service new look!
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@newlook You could try replying to your customers 🤷🏻‍♀️
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Jamie Tilbrook
Jamie Tilbrook@JamieTilbrook2·
@NewLookHelp You really need a phone number as if you need to urgently edit an order your WhatsApp team fb don’t reply quick enough
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