Jay Tifone

Unacceptable customer service, @ATT - I’ve sunk close to 20 hours into setting up this plan with you. @TMobile or @Verizon, are you able to help us out of this awful arrangement? There are four of us who just want an easy customer service experience with affordable phones/plans.

Just spoke to @ATT and they said that even though they screwed up my account and credit, they’re unwilling to support me with a promotional credit to purchase my son’s first phone. “Wait three months and see if you’re eligible for the discount then.”

@ATT...I expect someone to reach out to me, or I will reach out to @TMobile, which has already attempted to lure us back by paying-off these expenses and undercutting your unlimited elite plan.

@ATT...I’ve spent 15 hours on the phone or in a store, dealing with this problem. Given the hours of time I’ve sunk into this process, I want the issue resolved and I want to be appropriately compensated for my time and energy.

@ATT My sister, husband, and I have been loyal @TMobile customers for 18 years; when our contract expired, we explored other carriers and were impressed by your price and offerings. We made the leap, and have been in a time-sucking, aggravating nightmare since.

@ECrumrine I’d love to join, if there’s still room!

@WildGooseChas13 we didn’t receive the Greater Nashua Wild Goose Chase challenge list after we registered as the TG Family. Can you please email them to me, so that we can get scavenging?

Hilarious! And awesome!

“how many days away is the election?”

businessinsider.com/scott-galloway… I know this article is a few weeks old, but it underscores the damned-if-you-do, damned-if-you-don't precariousness of colleges and universities re-opening.

my new wfh coworker is so needy, I can’t get anything done 🙄

I love everything about this dog!

@MatthewGravel1 ... I hope this gives you some comfort: We aren’t alone!

@DeanofSNHUdents @IKEAUSA Burning questions: Did she get her shoe back? Was the shoe still wearable? And did @IKEAUSA compensate her with some delicious Swedish meatballs?

Crisis averted at @IKEAUSA in MA today. So thankful my daughter Katie didn’t get hurt! #escalatorsarenojoke