Jaya Chittenden
27 posts


@Jayac74 Hi, I'm sorry to hear that. Please could you DM your tracking number, full delivery address and telephone number so we can look into this for you?, thanks-Stephen
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@parcelforce I have been told my parcel has been delivered to a post office, card left, but no card left
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@Hermes_Evri different name, still shit. Every package late and broken. No customer service. Rubbish. How many times can we order the same thing if it keeps arriving broken. Looks like the driver kicks it each time.
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@SingaporeAir Hi, no I have received no emails or messages from anyone. The last email I received was on 16 December 2021.
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@Jayac74 Hi Jaya, may we clarify if you received an email or SMS from our colleagues indicating that they were unable to contact you? Thank you.
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@SingaporeAir cancelled our flight from AK-Singapore for April, we sent an email to follow up, no response, tried to book flight the next day, all booked, still waiting to see if we get the £700 extra for new flight waived. Slow process, no communication!
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@Jayac74 Sorry to hear this, Jaya. May we know if our colleagues have since reached out to you? You may also wish to provide feedback on your experience via bit.ly/2nb6fR3 for the relevant department's review. Thank you.
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@SingaporeAir Hi, your service rep "Lip" promised he would call us back today, and said on that basis no call reference was necessary or could be provided. He hasn't called, and we are really unhappy. How can we raise a complaint?
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@Jayac74 Hi Jaya, we are sorry to hear about this. As we are currently experiencing a higher volume of incoming requests than usual, please allow our colleagues some time to get back to you. We apologise for the inconvenience. Thank you.
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@SingaporeAir We wanted to re-book, but couldn't do so online (not an option) so followed the process in the email. We didn't hear anything back, so by the time we got through on the phone, the tickets we wanted were sold out. We have a request pending, but it seems to be going nowhere
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@Jayac74 Hi Jaya, may we enquire if you had rebooked your tickets? Thank you.
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@SingaporeAir Apologies, I used the assistance request form as directed, and received an auto confirmation and nothing further. Because of the delay all seats at the same price are gone. I do not think I should have to pay additional for this as I did not cancel, and responded ASAP to you
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@Jayac74 Sorry to hear this, Jaya. May we know which of our email addresses you wrote to? Thank you.
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@MBIEgovtnz We have tried twice, waited on hold for over an hour each time, then been cut off. Is there an email address we can use, as I can't see one on the information linked
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@Jayac74 Hi there, you can find all options for contacting the Immigration NZ team here immigration.govt.nz/contact
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@MBIEgovtnz we have been emailed about a visa application asking us to call INZ, which we have been trying, but can't get through. Is there an email address or other contact method? We have been given 2 days to respond
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@MBIEgovtnz My partner (child's mother) is a UK citizen and needs a visa. We are starting the process, but does she have to have this before I secure a place for us in MIQ?
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The next room release will be on Tues 9 Nov at 10am (NZT) for approximately 4,000 rooms across Nov, Dec, Jan and Feb. The lobby will open at 9am (NZT) from allocation.miq.govt.nz
More info at miq.govt.nz/virtual-lobby

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@MBIEgovtnz I have recently had a child, and am in tge process of getting her NZ passport, is there a way to add her to my booking without this for the release?
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The next room release will be Tues 2 Nov at 1pm (NZT) for approx 3,700 rooms across Dec, Jan and Feb. The lobby will open at 12noon (NZT).
NOTE: Change to passport entry requirements, new instructions in the 'Passport number requirements' section of miq.govt.nz/virtual-lobby

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@MBIEgovtnz @MBIEgovtnz will this release be for the whole of February?
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@ProfDavidWilson just listened to the "The Hitman" really good show, but you absolutely butchered the pronunciation of "The Hit Women's" name!
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@RemainerNow @Jacob_Rees_Mogg @campbellclaret @Channel4News Sorry, did you never discuss this with your wife, or see why she may take issue with your vote?
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This NHS doctor voted leave but yesterday evening he bumped into @Jacob_Rees_Mogg & @campbellclaret whilst they were filming for @Channel4News and told his heart breaking #RemainerNow story.
His leave vote (for NHS funds) cost him his marriage & now he wants a #peoplesvote.
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@TLRailUK are trains from Luton to the city still running, and if so what time do they run till sat on Sunday am?
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