JimRothnie

@DHLParcelUK Will do. Thanks for responding

@DHLParcelUK earlier this week one of your drivers got stuck on our drive. We helped him by connecting him with a local farmer to tow him out. Now you’re trying to avoid paying our farmer neighbour and you keep passing him around and messing him around Very poor. DM me to sort

@DHLParcelUK yesterday one of your drivers got himself stuck on our drive. I connected him to a local farmer who towed him out with a tractor and now you’re trying to avoid paying our neighbour. Very shabby. Please DM me and I will connect you to our neighbour so you can pay him

@Se_Railway Make sure someone buys him a beer. I wanted but he said it’s not allowed to take a tip from a customer.

@JimRothnie Ah that's lovely news Jim, glad you've been reunited and thank you so much for your kind comments. I'm not Stephen's boss but I have their email address so I'll this sent over right now. Thanks again for getting in touch. ^RD

Massive thanks to the amazing Stephen @Se_Railway @ Ebbsfleet international railway station who has tracked down my bag that I left on the train. Super helpful, proactive and a lovely bloke to boot. If you’re his boss and read this, please sure you give him acknowledgement

@JonnyDunbar Nearly as good as this one. An aggregates and cement provider from Hastings. williamtheconcreter.co.uk/index.php

Spotted this earlier today. Made me smile

@JonnyDunbar Meat to please you. Pleased to meet you

@SPEnergyNetwork We are back on line. Thank you for soring

@JimRothnie Hi, I am sorry for any inconvenience caused. Our engineers are on the way to investigate. If you would like to log a call so we can keep you updated please call 105. Thanks

FFS @SPEnergyNetwork power has gone off again in SY22. This is just not good enough. We live in a first world country in the 21st century, yet you seem unable to get basics right

@SPEnergyNetwork Or for absolute accuracy have one bar of mobile signal that allows me to send a tweet but not to call. So please keep us updated via Twitter. I am following you so you can DM

@SPEnergyNetwork Thanks. But cannot call 105 as have no mobile service. Any ideas when power back up ?

@SPEnergyNetwork Did that last night.You already have information and you called to tell me back on by 1am.But now your map says Midnight tonight. Please can we have accuracy & honesty as opposed to pretending at customer service by peddling meaningless platitudes @BBCWalesNews

Hi @JimRothnie, please follow us and send us a DM with your full address details including postcode and phone number, and we’ll get in touch with you.

1⃣⚠️#StormArwen has caused some of the worst damage we have seen on our network in decades. Our teams are continuing to work around the clock to repair that damage and restore supplies to our customers, and we have drafted in extra resources to help us.

@craig4monty hope you will be asking challenging questions of @SPEnergyNetwork and why houses across mid Wales are without power 4 days after #StormArwen.keep making promises on restoration time and then breaking them. Better communication needed. Maybe one for @BBCWalesNews ?

@BBCWalesNews hope you’re planning to ask some challenging questions of @SPEnergyNetwork and why so many houses without power in mid Wales 4 days after #StormArwen. Keep making promises on restoration time then missing them. Your focus should be this, not “I’m a Celebrity”

@SPEnergyNetwork We are another house on SY22 6. We have 3 pensioner households in our immediate hamlet one of whom lives alone. what is going on and what is plan? Your map shows HV outage due to be fixed by midlnight tonight but that’s for SY22 6TR. Our p/c doesn’t show

4⃣⚠️It might take longer to answer your call, but our teams are here 24/7 to speak to as many customers as possible. Contact channels: 💻📱 Postcode lookup - bit.ly/3o2PhHg ☎️ Call 105

@SPEnergyNetwork come on. What is going on? We are still without power in SY22. We were told 6pm last night, then midnight and now midnight tonight. Three houses of pensioners on this circuit including one who lives alone. Please advise of plan

@SPEnergyNetwork Thanks so much. Realise you are doing a great job under considerable pressure.

@JimRothnie I can confirm you have been added to the call list. Due to the high volume of call requests I cannot guaruntee when you will get a call back but I can assure you that we will contact you as soon as we can.

@SPEnergyNetwork Thanks. So has the fault been fixed or not?

@SPEnergyNetwork Just DM’d you

@JimRothnie Hello Jim. Please follow us back and DM us with your telephone number and your full address including postcode. We would like to speak with you to get some more information.

@SPEnergyNetwork hi. I live in SY22 am still without power.all day your web site map has been showing a fault near to our property with our post code on and saying it will be fixed by 6pm today. Just been onto site twice and fault has disappeared but we are still in darkness???