

Went into service today to replace a delivery day issue (driver rear interior door panel) for the second time on my 2026 Model Y Premium. Second time because the first time it was attempted to be replaced the part came in damaged. Knowing this I texted @Tesla service and asked them to check the part for damage knowing that the part had arrived damaged previously. They replied with a generic response (probably AI generated) stating that the part had arrived and my appointment was good to go. Upon arrival today. The @tesla service team was great and took my car straight in. Come to find out the interior door panel arrived damaged again. @Tesla service quickly set me up with a newer model x HW4 with fsd and free supercharging on the rental. Thank you @Tesla for being a great company that cares about their customers. I will not be upset at them due to shipping courier issues. Going forward with a preventative mindset. This convenience issue I had twice now could have been avoided if they did what I said originally and checked the parts for damage upon arrival. @elonmusk @tesla_na


























