Julie Lawrence

It's that time of the year where I wish my birthday twin @sinittaofficial a very happy birthday! Mine has been fab, I hope yours been too #birthdaygirl #october19

@virginmedia I have lost the will to try and speak with someone as I'm in a never ending loop of options and then get sent a text that's no help. I was sent a 360 box as an upgrade &it repeatedly does not work & has to be reset. It also doesn't record properly, and jumps ahead

@virginmedia trying to sort out returning my old box using the link on your website but constantly get this error message 🤷‍♀️

We'd appreciate it if you could take part in our short survey, which aims to gather your views on your understanding of Anti-social Behaviour (ASB). Please visit the link below to offer some feedback: forms.office.com/Pages/Response… #ASBAwarenessWeek #MakingCommunitiesSafer

It's #ASBAwarenessWeek this week, and today is Victim's Day. Did you know 1 in 4 UK adults say ASB has made them feel unsafe where they live? To find out more and to seek support as a victim of ASB, please visit: hertfordshirebeacon.org #MakingCommunitiesSafer

Was lucky to see this being recorded. Can't recommend it highly enough! @sazzymills

There will be a free online parent and carer awareness on Tuesday, 12 November at 7:30pm, hosted by Marilyn Hawes from Freedom from Abuse, focussing on "keeping your child safe by spotting the signs" 👩‍🏫 To book your spot on this free session please visit: …ttingthesignseastherts.eventbrite.com

Happy Birthday to me and my birthday twin @sinittaofficial #happybirthday #october19

@CooperativeBank Thank you, message must sent. If you can look into this I would be grateful

@Juju79 Hi Julie, can you send a DM to tell me what it is you need to discuss please? - Cathie

@CooperativeBank I've been trying to speak to someone over the phone for 2 days now. I know the message said there could be long waits but it's really frustrating and the letter you have sent me caused a sleepless night through worry (and your hold music is dreadful). Help!

Tonight's @bbceastenders is written by me. Directed by @janeyash and edited by Dane Cross. On BBC 2 because of something called "the Olympics".

@O2 After months of waiting for a complaint resolution I receive an email at 8.35am to say thanks for speaking with us today and your complaint is resolved. I've not spoken to anyone. How do I escalate this? #o2complaint #o2

@MoonpigUK Deja-vu

@Juju79 Hi, I am sorry but we cannot discuss customer accounts or orders publicly. Please contact us directly via DM, email or Moonpig Live Chat and we would be able to assist further. Thank you in advance -LB

@MoonpigUK I've opted out of marketing emails for Fathers Day as my dad recently passed away. Today I've received 2 app notifications to remind me it's not too late to get a card. I did online chats both times,the 2nd time they left the chat. No explanation. No apology. Awful.

@MoonpigUK Second app reminder of the day. Despite settings to not have these reminders. First one received at 10am, I did an online chat. Apology given but no explanation. 6 hours later another. Online chat started again to explain te situation, I'm told to change my settings and left!

@Juju79 Hi! Please drop us a DM with your full name and email address and we'll see what we can do. If you are unable to DM us then please contact us via Moonpig Live Chat or through our contact email (help@moonpig.com) -LB

@MoonpigUK I can't DM as I'm not verified!

@MoonpigUK There's no way I would attempt another online chat. I've screenshot the last one. I'll try and DM now

Tonight's #EastEnders is written by me. Directed by Emma Bridgeman -Williams, edited by Dave I'anson and script edited by the Anna Bauweraerts. Enjoy.

The update on @fitbit is dreadful. The sleep graph looks like some kind of graph we had to draw in gcse maths. Really unclear and not user friendly. Please change it back #fitbit

45 minute call .... Have @O2 resolved things for me? No. Nope. Nil. Negative. Nada. Non. Someone is going to call me back ... of course they will. NO ONE HAS EVER CALLED ME BACK. Happy Easter