@JioCare Without verification you are saying the amount is correct did I give you authority for any updation, if so then provide proof. Don't make fool to customer.
@KS29sep HI Karan, our team is here for you. JioFiber postpaid is an advance rent product. You are billed in advance for the upcoming bill cycle. Hence the charge is correct. Additionally, we sincerely regret for the unpleasant experience. Thank you for bringing this to our (1/2)
@JioCare@reliancejio@JIOAIRFIBERIN Shocking experience with JioFiber (A/c 710725427492). My regular bill is ₹1047, but this month it's bumped to ₹1846 by adding an unauthorized Amazon Prime fee! Last time you did this with Netflix and promised a refund, which I NEVER received
Extremely disappointed with @makemytrip & @makemytripcare . Bus broke down on June 12, left passengers stranded for 4 hrs with ZERO support. We had to book a cab out of pocket for 2200 just to reach safely. Multiple complaints raised, but no response. Worst customer service ever.
@zomato@zomatocare Today I have order from Zomato for which they sent wrong items and when I raised complaint only 45% amount refunded. I haven't eaten the order As per them resolution provided. Totally fed up this time have gold membership even none of customer executive talk.
@KS29sep Hi Karan, we're here to help. Please note, we have shared the relevant details with you over DM. Please DM us more queries - Sudarshan x.com/messages/compo…
I am writing to express my deep disappointment regarding my concern raised via SR00001YS98Z. You have closed the ticket without resolving my problem. As a customer, I have placed my trust in your services & it is disheartening to encounter such a lack of professionalism.@JioCare
@JioCare Its been now 20 days around, no customer care is supporting and guiding. Such a ridiculous service I am getting. It impacting my business work. @JioCare looking only for cost cutting not providing new user devices. Providing net to them through old user devices.
@KS29sep Hi Karan, we understand your concern. Our engineer visited your location and identified the issue. Due to some technical reasons, we need more time to address your complaint. We are expecting it to be resolved soon and an SMS confirmation will be sent to you on your (1/2)
@JioCare How much time required by your team. From 12th June I am facing this issue and on 13th June I raised a request. The technician visited as per your update didn't provide any solution. Only arguing with me.
@JioCare I haven't received any msg from your side. Now your technician not picking the call. In the morning when I asked him he said will come today only. But now not picking the call.
@KS29sep Hi Karan, we understand your concern. Our engineer visited your location and identified the issue. Due to some technical reasons, we need more time to address your complaint. We are expecting it to be resolved soon and an SMS confirmation will be sent to you on your (1/2)
@JioCare It's been 48 hours completed to raised a Request SR00001YS98Z no action taken till now. Only getting response will are looking your concern. A technician came without my permission provided connection through my device to other user and saying it is company policy.
@JioCare Worst experience from your side. When your executive not listening to yours how they will provide services to us. After making payment they are showing there worst services.
@KS29sep Hi Karan, we are sorry for the inconvenience caused. Please DM us your JioFiber ORN (order reference number) and registered mobile number to assist you further – Tanushka x.com/messages/compo…
@JioCare I am writing to express my deep disappointment regarding delay in installation process after I have already made payment for a 6month subscription. As a customer, I have placed my trust in your services & it is disheartening to encounter such a lack of professionalism.