Karan Sharma

20 posts

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Karan Sharma

Karan Sharma

@KS29sep

Ghaziabad, India Katılım Temmuz 2022
4 Takip Edilen0 Takipçiler
Karan Sharma
Karan Sharma@KS29sep·
Extremely disappointed with @makemytrip & @makemytripcare . Bus broke down on June 12, left passengers stranded for 4 hrs with ZERO support. We had to book a cab out of pocket for 2200 just to reach safely. Multiple complaints raised, but no response. Worst customer service ever.
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Zomato Care
Zomato Care@zomatocare·
@KS29sep Hey Karan, please share your order ID via DM so we can check this.
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Karan Sharma
Karan Sharma@KS29sep·
@zomato @zomatocare Today I have order from Zomato for which they sent wrong items and when I raised complaint only 45% amount refunded. I haven't eaten the order As per them resolution provided. Totally fed up this time have gold membership even none of customer executive talk.
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Karan Sharma
Karan Sharma@KS29sep·
@JioCare Hey Sudarshan, I have also done DM to you waiting for your response and resolution.
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JioCare
JioCare@JioCare·
@KS29sep Hi Karan, we're here to help. Please note, we have shared the relevant details with you over DM. Please DM us more queries - Sudarshan x.com/messages/compo…
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Karan Sharma
Karan Sharma@KS29sep·
I am writing to express my deep disappointment regarding my concern raised via SR00001YS98Z. You have closed the ticket without resolving my problem. As a customer, I have placed my trust in your services & it is disheartening to encounter such a lack of professionalism.@JioCare
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Karan Sharma
Karan Sharma@KS29sep·
@JioCare Its been now 20 days around, no customer care is supporting and guiding. Such a ridiculous service I am getting. It impacting my business work. @JioCare looking only for cost cutting not providing new user devices. Providing net to them through old user devices.
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JioCare
JioCare@JioCare·
@KS29sep Hi Karan, we are here to assist you. We are working on your concern - Priti
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JioCare
JioCare@JioCare·
@KS29sep Hi Karan, we understand your concern. Our engineer visited your location and identified the issue. Due to some technical reasons, we need more time to address your complaint. We are expecting it to be resolved soon and an SMS confirmation will be sent to you on your (1/2)
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Karan Sharma
Karan Sharma@KS29sep·
@JioCare How much time required by your team. From 12th June I am facing this issue and on 13th June I raised a request. The technician visited as per your update didn't provide any solution. Only arguing with me.
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JioCare
JioCare@JioCare·
@KS29sep registered mobile number. We appreciate your patience - Priti (2/2)
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Karan Sharma
Karan Sharma@KS29sep·
@JioCare I haven't received any msg from your side. Now your technician not picking the call. In the morning when I asked him he said will come today only. But now not picking the call.
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JioCare
JioCare@JioCare·
@KS29sep Hi Karan, we understand your concern. Our engineer visited your location and identified the issue. Due to some technical reasons, we need more time to address your complaint. We are expecting it to be resolved soon and an SMS confirmation will be sent to you on your (1/2)
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Karan Sharma
Karan Sharma@KS29sep·
@JioCare It's been 48 hours completed to raised a Request SR00001YS98Z no action taken till now. Only getting response will are looking your concern. A technician came without my permission provided connection through my device to other user and saying it is company policy.
Karan Sharma tweet mediaKaran Sharma tweet mediaKaran Sharma tweet media
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Karan Sharma
Karan Sharma@KS29sep·
@JioCare Worst experience from your side. When your executive not listening to yours how they will provide services to us. After making payment they are showing there worst services.
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JioCare
JioCare@JioCare·
@KS29sep Hi Karan, we are sorry for the inconvenience caused. Please DM us your JioFiber ORN (order reference number) and registered mobile number to assist you further – Tanushka x.com/messages/compo…
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Karan Sharma
Karan Sharma@KS29sep·
@JioCare I am writing to express my deep disappointment regarding delay in installation process after I have already made payment for a 6month subscription. As a customer, I have placed my trust in your services & it is disheartening to encounter such a lack of professionalism.
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Karan Sharma
Karan Sharma@KS29sep·
@goibibo Hi Amandeep, thank you for your quick response. But already 10days have been passed from 1st july. Please advice when you have initiated the refund process so that I can get in touch with you after sometime if it still not reflect.
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goibibo
goibibo@goibibo·
@KS29sep Hi Karan, we tried to get in touch with you unfortunately did not go through. We have initiated the refund from our end which will take 7-10 working days for the amount to reflect in the original mode of payment. -Thanks, Amandeep x.com/messages/compo…
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Karan Sharma
Karan Sharma@KS29sep·
@goibibo I have booked my Bus ticket on 1 July 2022 PNR-877VSZ5V and it got cancel by the bus operator. They said the refund has been initiated. Still didn't get my refund. Please see to it as I can't talk to your support team as you have not provided any number or for the same.
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goibibo
goibibo@goibibo·
@KS29sep Please accept our sincere apologies for the trouble caused to you. We would love to assist you but would request you to please share the booking id over DM as we are unable to retrieve the provided pnr. -Thanks, Amandeep x.com/messages/compo…
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