Kean Seng Lim retweetledi
A major barrier to change in health & care is the Einstellung effect. It occurs when, facing a new problem, we apply a repeated solution we have learnt from old problems, based on what we know and are comfortable with, preventing us finding a better solution. It creates a cycle of non-achievement of results. See graphic by @suyashi_dwivedi. We can address it by:
1) Bringing in different voices & perspectives on the problem.
2) Engaging everyone who will be impacted by the potential change early on, so there is ownership, not resistance, to new ways of doing things
3) Small scale testing and experimenting with new approaches.
4) Being divergent in our thinking & not rushing to convergence.
5) Using a structured methodology like design thinking where we focus on fully defining the problem.
6) Being curious to find out how other people have tackled similar problems.
New solutions need new approaches.
Classic article: sciencedirect.com/science/articl… Via @emollick. Additional ideas from @interacting
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