Kings Road Merch
3.7K posts

Kings Road Merch
@KingsRoadMerch
Here, we show you some goodies we get in. Have a question? Email us at [email protected]
Los Angeles, CA Katılım Eylül 2009
268 Takip Edilen3.5K Takipçiler

@scottheisel @jimmyeatworld Hi scott, you’re right it’s $4 plus a box. After card fees we make about $.75 on this which helps cover the wider range of lost packages, Reships, etc. We are lucky to break even on our shipping/supplies. Its a fine, fine line to walk.
-Karl
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@scooobiedoobie @nathanfielder Thank you, checking on this now and will be emailing your back shortly.
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@scooobiedoobie @nathanfielder Can you please let us know your order number so we can look into this?
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@chrisboron @fcstpauli Fair enough- I’d happily talk about over a beer at the Jolly Roger someday. The conversation is a long one. I get the skepticism, but I’ve gone to Bundesliga matches for over a decades and search “bad religion fc st Pauli” and see how far back this goes with the owner.
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.@fcstpauli, Das ist Scheiße. Ich war einer der Ersten, der das neueste Trikot bestellt hat, nachdem Sie es angekündigt hatten, und jetzt sagt mir @KingsRoadMerch, dass ich nichts bekomme.
Aber hier ist, was sie getan haben:
1/5

Alexandria, VA 🇺🇸 Deutsch

@tankcrimes Ain’t gonna happen this year. Even we’re tired of the gag
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@GinaBankosh @FrankIero Hello, if you're having an issue with an order, please send an email with your order number to support@kingsroadmerch and our customer service team will investigate. Thank you!
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@barriersvinyl Hello, if you're having issues with an order, please send an email to support@kingsroadmerch.com with your order number and our customer service team will look into this. Thank you!
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@NBPunkDad @DropkickMurphys Hello, please send an email to support@kingsroadmerch.com with your order number and our customer service team will investigate. Thank you!
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@tired__tyler Hello, order processing is 1-5 business days, so your order is still within that window. Your order will be shipping ASAP in the order it was received. The shipping speed chosen at checkout takes it from there. Thank you!
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@HeatherAKahler @USPS @IPrevailBand Hello, please send an email to our support team, support@kingsroadmerch.com with your order number and we will investigate this. Thanks for your patience!
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@seanced0wnbel0w Hello, what is your issue and your order number?
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@HippyWizard Hello, this was an error and our customer service team will be refunding the shipping charge on your order. Thank you!
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@KingsRoadMerch Why are you charging me shipping for a digital download?
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@_itsmemaryo Hello, unfortunately, delays sometimes happen, especially with COVID screwing up schedules everywhere. We process and ship out preorders as soon they get to our warehouse, but sometimes items are delayed in reaching us. We appreciate your patience! Thank you.
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Why do I even bother pre ordering albums two months early just to not receive it on release day? @KingsRoadMerch
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@Justinecurran7 @DropkickMurphys Hello, could you please reply with a screen shot of the error message you're getting? Thank you!
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@Haji87 Hello, please send an email to support@kingsroadmerch.com with your order number and a photo of the record, and our customer service team will get the return started. Thank you!
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@mraesc Hello, our customer service team has received your support ticket and will reach out to resolve your issue asap. Tickets are processed in the order placed. Apologies for the inconvenience and thanks for your patience.
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