Kobo

@MarioMartReq Hi, we are sorry to hear you’ve had this experience, this is not the experience we want for you. Please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help. We are always happy to help!

I didn't use my @kobo e-reader for a month and now it won't even charge or turn on. Completely dead. Called support and all they offered was a $15 discount on a new one Let this be a reminder to charge your devices, I guess

The LATEST from the #KoboBlog: Books coming to screens in 2026 bit.ly/4wtMqbI

The LATEST from the #KoboBlog: Books coming to screens in 2026 bit.ly/3RpnMZD

@SveaReads Hello, this is not the experience we want for you, please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help so we can assist you with this issue.

@kobo How long will your website be down today? It’s broken

The LATEST from the #KoboBlog: Why Chanda Prescod-Weinstein sees hope in cosmic curiosity bit.ly/4uIApxh

The LATEST from the #KoboBlog: Why Chanda Prescod-Weinstein sees hope in cosmic curiosity bit.ly/4uK30lU

@vscGinger Hello, this is not the experience we want for you, please don't hesitate to reach out to us via Facebook or our support team via chat at kobo.com/help so we can assist you with this issue.

@kobo Kobo has all of author Augusten Burroughs books available for purchase on the app except for the 1 I want to purchase called Possible Side Effects. Why all but 1? Please add it so I can purchase, thanks.

The LATEST from the #KoboBlog: 111 new books coming out May 12 – 25, 2026 bit.ly/4d4XvIv

@jcpsydney Hi! We are truly sorry that you are experiencing issues, please reach out to us via Facebook or our support team via chat at kobo.com/help, we would be more than happy to try and troubleshoot any problems you may be having. Thanks!

@kobo bought 2 kobo Clara 2e in 2023, both are dead. 1 because the usb port is desoldered and its very hard to find the right angle to charge, 2nd one because its bricked and reset doesn’t fix it. Customer service explained that its outside warranty. To me its poorly designed/built.

@jcpsydney Hi! We are truly sorry that you are experiencing issues, please reach out to us via Facebook or our support team via chat at kobo.com/help, we would be more than happy to try and troubleshoot any problems you may be having. Thanks!

@kobo bought 2 kobo Clara 2e in 2023, both are dead. 1 because the usb port is desoldered and its very hard to find the right angle to charge, 2nd one because its bricked and reset doesn’t fix it. Customer service explained that its outside warranty. To me its poorly designed/built.

The LATEST from the #KoboBlog: The best novels about the wars of the 20th century bit.ly/42oWbKt

@jcpsydney Hi! We are truly sorry that you are experiencing issues, please reach out to us via Facebook or our support team via chat at kobo.com/help, we would be more than happy to try and troubleshoot any problems you may be having. Thanks!

@kobo bought 2 kobo Clara 2e in 2023, both are dead. 1 because the usb port is desoldered and its very hard to find the right angle to charge, 2nd one because its bricked and reset doesn’t fix it. Customer service explained that its outside warranty. To me its poorly designed/built.

The LATEST from the #KoboBlog: 60 new books coming out May 5 – 11, 2026 bit.ly/4wbu3YI

@jcpsydney Hi! We are truly sorry that you are experiencing issues, please reach out to us via Facebook or our support team via chat at kobo.com/help, we would be more than happy to try and troubleshoot any problems you may be having. Thanks!

@kobo bought 2 kobo Clara 2e in 2023, both are dead. 1 because the usb port is desoldered and its very hard to find the right angle to charge, 2nd one because its bricked and reset doesn’t fix it. Customer service explained that its outside warranty. To me its poorly designed/built.

The LATEST from the #KoboBlog: 58 new books coming out April 28 – May 4, 2026 bit.ly/4tAULZ3

The LATEST from the #KoboBlog: 111 new books coming out May 12 – 25, 2026 bit.ly/4nrDxeD

@maxflyte Thank you for your feedback. We understand and value your perspective and share your frustration. Your feedback has been noted to help us improve. For questions or assistance, contact us via our Facebook page or at kobo.com/help.

@kobo VERY unimpressed that you don't allow gift cards to be able to buy ereaders

@MariePobemer Bonjour ! Nous voulons nous assurer que vous avez la meilleure expérience avec votre Kobo Clara, et nous nous excusons sincèrement pour tout désagrément que vous auriez pu rencontrer. Contactez-nous sur Facebook ou via le chat à l’ kobo.com/help. Nous sommes là pour ...

À ceux qui me connaissent, me pisser sur la jambe et me demander si c'est chaud, c'est s'exposer à une réponse volcanique. @Kobo #Kobo l'a fait. Wait and see. Banzaï. Mettez-vous votre #Klara où je pense. Signé votre cliente précieuse.

The LATEST from the #KoboBlog: The best novels about the wars of the 20th century bit.ly/42UP10F

@EwanCannon Hello, we are sorry to hear about your experience, as this is not the level of service we aim to provide. Please feel free to contact us through Facebook or reach out to our support team via chat at kobo.com/help for further assistance.

Can @kobo please tell me why they have charged me £14.49 for a subscription I do not, or never have? I have tried going through customer support without getting anywhere. Please just refund me my money.

The LATEST from the #KoboBlog: 60 new books coming out May 5 – 11, 2026 bit.ly/4tPzWsZ