Lens.com

@DrinkToToe Please send us a DM so we may review your account. Or you may chat or call us. Our phone # is 800-536-7266.

🌸 Spring is in full bloom, and it's the perfect time to give your eyes some extra love! Check out our newest blog, where we share eight essential spring eye care tips for contact lens wearers. 👀💚 lens.com/eyestyle/tips-… #ContactLensTips #EyeCare #VisionHealth #Lensdotcom

@DrinkToToe No worries, please give us a call at 800-536-7266 or you may chat with us as well at lens.com

@Macortes69 Please send us a DM so we may review your account and help you with any issues!

The customer service from @lens is horrible. I tried to cancel an order because they delayed my shipping so I contacted support by chat and they told me that cancellations are only by phone. I’ve on the phone over 20 min without help.

@HERNIAT0R Please send us a DM! We will be have to review your order and answer any questions you may have!

Using standard shipping after you took 2.5 weeks to gather my order is criminal, @lens

@ElenaLenci @CNRsocial_ @UNI_FIRENZE @INFN_ Thank you for your interest in Lens.com if you would like to place an order feel free to contact us at 1-800-536-7233

Qualche scatto dalla edizione fiorentina della #GWB2024!! @CNRsocial_ @UNI_FIRENZE @lens @INFN_ @LENS

@VickyLeighH I appreciate your concern, the taxes and fees is a standard charge that applies to all orders. We strive to be transparent about our pricing

Be careful ordering contacts from @lens.com. Their prices are good, but they added a $35.98 processing fee. First and last time!!! No savings!

@opalley Thank you for bringing this to our attention. I will send this forward to have our support look into this and see why it is stating this amount $92.59. It should show the after rebate total $255.33.

@lens Can you verify if this price is right? Checkout cart math is doesn't add up to have $92.59 as final amount

@LaszloLeonardo You are welcome if you have any questions please call us at 1-800-536-7266 and we will be happy to assist you.

I found this piece today in my wallet! @lens protocol...thank you so much

@VickyLeighH If you have any other questions please reach out to us our friendly 24 hour customer service line is 1-800-536-7266

@VickyLeighH We do apologize you feel this way however we are still very competitive with our pricings even with the processing fees. We separate them from the per box price so you know everything that you are paying for. With other companies they just add it on to their per box price.

@missmaryeliza We have our friendly customer service line that would be able to assist you with any questions you may have. Please call us at 1-800-536-7266.

@lens I can’t. It won’t let me because I am not verified. I’ve been back and forth with customer support on email but they are giving me the runaround.

I imagine @lens has many complaints through BBB and they’re about to add another. The fees added to my order nearly doubled my order. Plus shipping costs. My order was placed over three weeks ago and it hasn’t shipped yet. Customer service has been no help.

@KatNicoleNYC Please give us a call at 1-800-536-7266 and we would be happy to look into other options for you.

@KatNicoleNYC Hello, we do apologize that this has happened to you. With our policy for defective contacts, we are able to either credit you for the defective contacts or if you have at least half of the box unopened we can take the box back and send you out a brand-new box.

@Craespedia3 @kate_kluegel @ODizzleOman We do apologize that you feel this way however we separate our per box price and our processing fee so customers can see what they are paying for, and we also do surveys and majority of our customers requested that we separate the pricing.

Don't order with Lens .com if you expect the rebate they advertise. Ordered on 7/25/22 and it still hasn't shipped. That's insane. Guess I will have to find a new place to order from @lens

@Craespedia3 @ODizzleOman Hello please Dm us and we would be happy to help you.

@Vero_Vuela We do apologize for any inconvenience.

@Vero_Vuela Hello, we do apologize this happened if you dm us we can look into it further for you.

@kevinjohnson @econliberties @FTC @Google Taxes are tax recovery charges for tax obligations where applicable and the fees are compensation for servicing your order.

@econliberties @FTC Meanwhile, junk fees make online price comparison engines ineffective. Here, @lens adds 53% in "taxes & fees" to $67.99 per box price shown on @Google's Shopping tab, but only after all personal info has been collected, including Rx.

Former Amazon exec said it uses an anti-discounting algorithm to AVOID a “perfectly competitive market” with true price competition. Internal comms revealed in new unredacted @FTC Amazon complaint expose brazen bragging about unfair pricing strategies.👇