Larry Hannah

@Shawhelp The issue is the url that the phisher is using. If I sanitize it a bit. It goes. Funny that trying to report it gets blocked. Anyhow, all good. Thanks

@LarryHannah address? You can also find more details on protecting yourself from phishing and spam emails on this page- rogers.com/support/cyber-… . Thanks for taking the time to report this to us! -^rm (2/2)

@Shawhelp Trying to report phishing attempt to abuse@rogers.com Keeps getting rejected.

@RogersHelps Yes, I am a Rogers Together with Shaw customer and have Auto-Pay (have had for ages).

@LarryHannah Perfect! Thank you so much for sharing the email. Are you a Rogers Together with Shaw customer? It appears that you don't have Auto-Pay enabled on your account, and the modem rental will add up to $140. 1/2

@RogersHelps I received an email prompting me to renew my 2-year plan. I clicked on the link and it says I can have the plan for $125/mo, so I add to cart and the cart shows $140/mo. Is this some sort of bait and switch?

@RogersHelps Should have been 1/2 and 2/2, sorry.

@LarryHannah Thanks for confirming, Larry. To better understand the offer and clarify the pricing difference, could you share a screenshot of the promotional email, ensuring that any personal information is hidden? 1/2

@RogersHelps Clicking on View offers, I see this. If I choose this plan it now $140/mo

@RogersHelps Email doesn't say much. 1/3

@RogersHelps Sorry, just Rogers Xfinity Internet.

@LarryHannah Thanks for the follow-up. Is the renewal for the Rogers Xfinity Internet service? Or do you also have the TV service? ^ms

@RogersHelps Currently my bill shows "Rogers Xfinity Gateway rental included" and a new plan would be additional?

@LarryHannah Good afternoon Larry, is this for your cable/internet package at the moment that you are trying to renew? If so the discrepancy is it for the hardware cost because at times the hardware may be charged separately? ^rt

@SunLifeCA The login to your website is broken. I've reset my password 3 times. There is no support or contact (other than a tweet). Emails from changing passwords say to call. Call and there is no option regarding passwords. Major fail!

@Shawhelp Have Broadband 100. Trying to download iso from Technet. Was getting 2.5MB/s then 0 then 100 then 0. What's up?

@Shawhelp I have the new Broadband 100. Trying to download a 1.4GB file. Started download at 2,100 kB/s, dropped to 110 kB/s, now 800

@Shawhelp sorry, new to twitter. How to DM?

@Shawhelp got plan personalizer at lunch today. got home - no HD or subscribed channels