Leon Jacques

@qvcuk very sneaky. Advise don't take payment until item dispatched. Take money this morning then send an email saying item won't be sent until 31st May. Call up to query but team we need is closed. It wasn't closed when it took the money was it??

@marksandspencer My autistic son has just nearly choked on this piece of plastic that was in his fish fingers. Not very impressed at all.

@JohnLewisRetail Done

@LeonJacques2 Hello Leon, Thank you for bringing this to our attention. I am sorry to hear about the issues you've had with your TV. If you could please send us a DM with your full name, billing address, email address and order number. I will look into this for you. ^Emaan

@johnlewishelp @JohnLewisRetail Help, I'm really disappointed/frustrated with the service I've received from John Lewis. We've had an issue with our TV for the last few months where the sound and pictures are out of sync. We've been onto your tech team, followed all their ideas

To buy another TV from you. With the service and Messing about we've had, at the moment, John Lewis is the last place I'd buy from. We have bought vacuums, watches, tablets from you and never had an issue. First time we do, the service is rubbish

We bought the TV from you because of your customer service. At the moment it just feels we are being made to jump through so many unnecessary hoops when it's clear the TV is broken. Even if you deem it broken, we get a voucher

Currently been in a WhatsApp queue to @JohnLewisRetail customer support team for over an hour about an ongoing problem that was supposed to be fixed yesterday. Terrible service 😑

@BBCMOTD Hi, do you know the running order for tonight's MOTD? PLEASE

@JohnLewisRetail It's working now. Just sent info. Thanks

@LeonJacques2 I'm sorry to hear that Leon. Can you please DM with your full billing name, address, postcode and order number. Best regards, ^Lynda. twitter.com/messages/compo…

@JohnLewisRetail Hi, please help. We bought a TV from you in October 2022 and for the last few months, there's been an intermittent fault were the sound and pictures are out of sync. I've been onto your technical team a number of times, who passed me to LG, who passed me back to

@JohnLewisRetail Hi, thanks for your reply. X doesn't seem to want to let me DM you

The problem, I shouldn't have to be inconvenienced more waiting for someone else to come and tell me it's broken. It has a 5 year guarantee, we've tried repair, surely it needs replacing now??

your technical team as its more than 1 year old. We've tried everything your tech team and LG suggested and now an engineer has to come out to assess it. That's time I'll have to take off work to be home. Surely, when your tech team and LG tech team don't know how to fix the

@Ocado Hi, we've placed a shopping order and normally get an email confirmation, but not had anything. Has this now stopped or is it an issue?? Thanks

@almurray Please do. It was one of the greatest things I've ever seen on stage!! And sadly, still relevant today

OK like a dog going back to my own sick I am considering (due to events) plagiarising myself and reprising the "Worst Government Ever!" routine. A decade later it feels like it is time.

@CoopliveHr Hi, ticketmaster tell me there no accessible tickets showing for Rick Astley on 17th April 2026. Surely that can't be correct? So if you have accessibility issues you can't go!! Surely that's not right!!

@CoopliveHr Hi, can you help. Need to book 3 tickets in the accessible section for Rick Astley but @TicketmasterUK site is useless and there's no telephone numbers to speak to a human to help sort it out. Thanks

@virginmedia who do I complain too? An hour the picture has been messed up, missed 1st game of the season due to your "technical issues". Will there be issues when it comes to taking my payment?? I bet not

@statusisdown Yes