QVC UK

@gailyuk Hi Gail, we can see our team messaged you via DM at 8:10am. Please double-check your DM's. Rebecca x

@qvcuk No DM so presume you aren’t interested. All orders cancelled

We @qvcuk disgraceful ‘resolution’ dept - issues not resolved and deliveries not arrived…. Shocking

@laughlin_mc Hi Michelle, we would only cover the cost of return if there is a fault with your item. You can return via your local parcelshop using the following link - ms.spr.ly/6012QoRQj. Stacey

@qvcuk have you always had a policy of charging twice for p&p? I paid £3.95 for postage on jeans and when returning got charged £3.99. When I got my refund, it turned out I’d paid £7.94 for the privilege of trying on a pair of jeans!

@gailypops Hi Abigail, thanks for your post and really sorry to hear of your loss. Please follow us and we would like to help further. Rebecca x

@qvcuk please help me! My partner bought me a beautiful Firelight ring but sadly my partner died on Valentine’s Day. I needed to return the ring to help pay for the funeral. It’s been lost on its way back to you. Sent it via Evri because I’m a mess at the moment.

@gailyuk Hi Gail, really sorry to see your order was not delivered. Please look out for a DM from the team. Rebecca x

@qvcuk disgraceful customer service and again item not delivered…..

@Jezzlondon Hi Jezz, please look out for a DM from us. Stacey

@qvcuk please can you help with a return as it came directly from the supplier so it says I need to contact you. Thanks

@LucyRobins1 Hi Lucy, I'm sorry to see that the item has developed a fault. If you can please give our Customer Care team a call on 0800 51 41 31 and we will be able to help further - Jen

@qvcuk purchased a Shark Stainforce that was delivered 4/2/26, used a couple of times and now doesn’t work🫠🫠🫠 Please advise!

@KLittle21641 Hi there, please look out for a DM from us. Stacey

@qvcuk Yeah I was charged £9.95 P&P

@qvcuk so free delivery today does not include plants/trees??

@jomcallister1 Hi Jo, I'm sorry to see that you were having an issue placing your order - this should now be resolved, and hopefully you have managed to place your order in the meantime 🙂 - Jen

@qvcuk is there a problem with the TSV on the app and website this evening as it it saying that it’s sold out?

@Philboybaggins Thanks Phil, we have highlighted this to our IT team to get this fixed ASAP. In the meantime, we are still showing some stock available on Advanced Order - you may prefer to call our team on 0800 50 40 30 to place your order instead - Jen

@qvcuk 255306 ta

@qvcuk the Molton brown new trio set blueberry and wild strawberry showing sold out on the app but should be on advanced orders??

@sharonj28 Hi Sharon, please look out for a DM from the team. We would like to help. Rebecca x

@qvcuk Please can I have help with an order I havent received Thank you

@thewharto Hi Linda, once you've logged into your Amazon account, your kindle library will be available to download onto the new Kindle Coloursoft 😊

@debbieflint @qvcuk Love the bag ..also Debbie if you can , please tell me if the Kindle soft colour ( new offer ) will link all my library to my existing kindle ..please thanks couldn’t find Lee to ask !

Join us @qvcuk 9pm - furst ever bag from Denim&Co ! @charlotteeveedwards xx

@CelticGirlC Hi Carol, if you can follow the page, we'll be able to help further. Stacey

@qvcuk hi I am looking to return a Shark TurboBlade, can you please advise how I can do this?

@FarrowStacey Hi Stacey, thanks for your post and sorry to see this. Please look out for a DM from the team. Rebecca x

@qvcuk getting very fed up of the awful service from evri. Losing faith in ordering from you. My ordering has massively reduced because of this. Yet again they waste my time and mess me around with several time slots an delivery days, just a joke now 🤬

@GrahamStout4 Hi Graham, please look out for a DM from us. Stacey

@qvcuk We keep getting told when calling that hoover hasn't been recieved by qvc so we can't recieve refund. You keep asking for EVri receipt but they don't give them. We have Evri collection& round ref no. Considering contactingTrading Standards Rtnd 240126. 20yrs plus customerr

@qvcuk Returned faulty Shark cleaner to QVC 24/01/26 via Evri courier who has confirmed it was returned to you giving courier and round number. Evri don't give receipts. Despite numerous phone calls still awaiting refund. Only recieve excuses/ stalling tactics from QVC.

@ByramJamesKelly Hi Melissa, we're sorry for any disappointment and upset caused here. We'll be sure to pass this onto our team.

@qvcuk Hi I thought on a Monday it's supposed to be questioned and answer not pictures every time when Charlie is on he always want pictures of bees and wasps I sent my question in and it looks like it's not going to be answered because of the pictures I am very angry and frustrated????

@qvcuk hi me and my mum are disappointed because I thought on the QVC style that it was Sutton vegetables and fruit why is it not on it should have been on at 6 p.m. I had my card ready disappointed in the show I was looking forward to it all day???????

@raybow22 Hi Ray, really sorry to see this. Can you please follow us and we would like to send you a DM to help :-) Rebecca x

@qvcuk 835019 the item number for the knives the covering on the handles is starting to come off can you advise me on what to do with it many thanks raybowen