Lightwave Help

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Lightwave Help

Lightwave Help

@LightwaveRFHelp

Need help getting the most out of Lightwave products? Have an issue with one of our devices? Tweet us here! For everything else, check @LightwaveRF

Birmingham, England Katılım Mart 2018
6 Takip Edilen126 Takipçiler
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Lightwave Help
Lightwave Help@LightwaveRFHelp·
Welcome to Lightwave Help, your place for all your Lightwave related queries. Need help with a device? Have a query about our products? Just tweet @LightwaveRFHelp
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Marco
Marco@marcodefig·
@LightwaveRFHelp I DM’d my contact details and not heard anything in a week. Can someone contact me please?
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Marco
Marco@marcodefig·
@LightwaveRFHelp I have a 3-gang and a 2-gang smart switch. 1-gang on each switch is a 2-way. The other gangs are 1-way. Can I get a wiring diagram please? Electrician not able to connect without a wiring diagram.
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Lightwave Help
Lightwave Help@LightwaveRFHelp·
@danyeates Are you able to email us your best contact details, mac address from the hub or username to support@lightwave.zendesk.com and our support team can assist, thanks
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Lightwave Help
Lightwave Help@LightwaveRFHelp·
@RobStead2 @fran_d191 Are you still experiencing issues, if you are able to check and let us know please we can look into this for you.
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Francis Dance
Francis Dance@fran_d191·
@LightwaveRFHelp is something wrong with the smart app as I can log into the web portal but have tried logging in to the app on 4 dirtent devices and won’t work or it lets me in and says please add a new hub. It has worked previously.
Francis Dance tweet media
South East, England 🇬🇧 English
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Lightwave Help
Lightwave Help@LightwaveRFHelp·
@LesTwigg The doorbell was a product that we stopped quite a while ago, thanks.
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Les Twigg
Les Twigg@LesTwigg·
@LightwaveRFHelp have you discontinued the doorbell range? Can't find them on the website. Thanks
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Andy Bloxam
Andy Bloxam@andyblox·
Hi @LightwaveRFHelp - my WiFi link has been showing a red light since the weekend. All my other Internet devices are still working fine via my router. Are there any server problems at your end?
Tottenham, London 🇬🇧 English
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Lightwave Help
Lightwave Help@LightwaveRFHelp·
@RikkiMistry Sorry to hear you experienced issues ordering. If you DM us your best contact details we will be happy to contact you with a stock update, thanks.
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Rikki Mistry
Rikki Mistry@RikkiMistry·
@LightwaveRFHelp are you guys getting anymore l24 stainless steel switches in so I can buy one in the Black Friday event. Really disappointed it’s sold out.
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John Abbott
John Abbott@jhnabbtt·
@LightwaveRFHelp Hi, Having problems integration my Nest Thermostat into my LWRF account, I just error message saying "Internal Server Error" Any idea how to fix this Thanks @jhnabbtt
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Lightwave Help
Lightwave Help@LightwaveRFHelp·
@RobStead2 The photo looks like they are all the same colour. Are you able to send us more photos and details at info@lightwaverf.com and we can look into this for you.
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Lightwave Help
Lightwave Help@LightwaveRFHelp·
@GlenSTFC thanks, if you do need to contact us at any point for any queries of a technical nature we can also be contacted at info@lightwaverf.com
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Mark Barratt
Mark Barratt@ScouseMarkie·
got a version update (3.2.20) for @LightwaveRF on my iPad ( 10.3.3 ) sitting there, won't install (this version is incompatible ) - How do i get rid of it from the list?
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Keşfet

@marcodefig @danyeates @peterjohnwood @RobStead2 @fran_d191 @LesTwigg @andyblox @RikkiMistry