Emma Foale

@greateranglia Thanks for confirming this, James. This should definitely be looked into considering recent events and as raising an alarm like that causes panic!

@LittleEms5 We'll be passing this onto our managers and then they'll raise it via the proper channels. we are sorry for this causing unnecessary worry - James

⚠Due to trespassers on the railway between #Ilford and Romford: Train services running through these stations may be delayed or revised. Disruption is expected until further notice. All service updates here👇 journeycheck.com/greateranglia

@greateranglia Hi Keira, who exactly are you passing this on to, please? It doesn't seem right for a train conductor to announce a trespasser has a weapon(!) and then just leave everyone sat on a busy train not knowing what is going om or if this is accurate info!

@TheRosebud14 @briaparker93 Thank you for confirming. We will pass this on. - Keira

@greateranglia Hi Keira, ok thanks - hopefully soon! 🤞

@LittleEms5 Apologies but we are unsure of when exactly this will be finished but they are currently working to rectify this. - Keira

@greateranglia Hi, the 18:32 train from LST - Colchester has been consistently delayed every evening recently. For someone who has a connection to make this is incredibly frustrating and tonight is even more delayed. Can anyone look into this please?

@greateranglia Hi Kiera, this speed restriction has been in place since before 21 August. Do have know when this restriction is due to be lifted please? Today is the only day the driver gave a reason for delay and he said disruptive passengers on a train in front but then more delays.

@LittleEms5 Hi Emma, apologies for this. It is due to a speed restriction between Gidea Park and Brentwood. - Keira

@greateranglia Do you know why the 18:32 from LST has been slow running and delayed getting to Shenfield every night this week? The driver gives no updates.

@greateranglia Hi Keira, ok thank you for letting me know.

@LittleEms5 Hi there. You will need to give our Customer Relations team a call for this on 0345 600 7245 Option 8. Alternatively, you can email on contactcentre@greateranglia.co.uk (Reply time may be slower via email) Thank you. - Keira

@greateranglia Hi, on Thursday last week my journey was delayed but my ticket was sucked up by the machine. How do I go about getting a delay repay refund without the physical ticket, please?

@NoleLondon Aww just so disappointed for him!

@LittleEms5 definitely didnt deserve that, so sad

oh no Grigor!!!

@greateranglia Hi Katie, I appreciate that but it's now been over a month of waiting. Can you send me the email address I need to share this with?

@LittleEms5 Hi Emma, sorry for this, refunds can take a few weeks to go through. We would recommend emailing you photo to customer relations and calling them again to chase it up as we cant do much as the social media team. - Katie

@greateranglia Hi, I sent my unused tickets back via the form to customer services a while ago now for a refund but am yet to receive this. Should it get refunded back the way I paid and when?

@greateranglia Hi, I'm still waiting for this refund (as mentioned above). Can I send a photo of my tickets on DM for someone to look into this today for me, please?

@greateranglia Hi Keira, Ok thank you for letting me know.

@TicketmasterCS I was at the front of the waiting room queue for Bastille tickets and then just got kicked out and now back to on sale page where I can't get back in! What's going on?

Everyone still calls it Twitter

Perhaps it's time for a little more kindness.

@NoleLondon Sorry didn't see this notification... but yaaaaaayyy still so happy that he won! 🏅

@LittleEms5 Omh nole won 🥇

WHAT A FH WINNER!!! mini break

Undeniably the GOAT 🐐 🙌