Lucy Tallon

I wrote something about why service design matters, especially within large organisations and what we're doing to make it more tangible at the Co-op link.medium.com/38p5yp8Ua4 #services #servicedesign #design

Service Jam day with our charity partners @barnardos Loads of ideas generated. Now it’s time to define! #coopjam

A brilliant day designing services in 6 hours! Thank you to the jammers that made it all worthwhile and the team (a couple missing) that made it happen. Also thank you to @barnardos for making the trip and @PipDecks for the prizes.

Come and hear me & other women talking about our experience working in a male dominated sector at Co-op HQ on 27th Sept. I’ll talk about making mistakes, being vulnerable, managing anxiety, juggling being a working mum & leading with empathy. Tickets➡️lnkd.in/g6w8zRsp

I love this image shared in the latest meditations newsletter from @sunsamaHQ Saying no to anyone is really difficult especially when I see my job as being there to help people but you can't help anyone if you're trying to help everyone. #Productivity #ProductManagement

@hanfrance_ @thewordmachine 🙌

Enjoyed presenting at Co-op's internal conference on digital accessibility. It's been a while since I've stood up and presented to a room, I'm so used to doing it remotely now! @thewordmachine you do a great job of making everyone feel comfortable.

And now we have a bit of a different second half to our evening… a debate club, hosted by the Co Op Design Team! #nuxuk #manchester

Thanks for a great turn out and an amazing night, Manchester! See you again next month, keep an eye out for more info soon ☺️ #nuxuk #manchester

What a great set up at @CoopDigital 😍 #nuxuk #Manchester

"Software ages like milk, not like wine." - @joshcorman

We created a blueprint of the Airbnb experience and used it to improve our service end-to-end

Manchester, save the date! 🚨 Our next meet up will take place at the @CoopDigital HQ on Tuesday 23rd May 🎉 We’re currently planning the event and will release information and tickets soon ☺️ Hope to see you there!

What a team 👏👏👏

Read how the Funeralcare Customer Product team worked to improve our services for people with a terminal illness or near end-of-life by not shying away from difficult conversations or sensitive research.digitalblog.coop.co.uk/2023/04/25/a-d…

.@justHand and @MaisiePlatts explain how research in-person helps to build empathy for the challenges our @coopuk store colleagues face digitalblog.coop.co.uk/2023/03/27/env…

Big job alert 🚨 We're looking for a new Chief Data Officer / Co-op Data Director to develop and implement our data strategy. Additional bonus is you'll get to work closely with me and other digital technology and data leaders in our growing function 😊 linkedin.com/jobs/view/3505…

CPO diaries month 6 🎉 link.medium.com/uFmgSMFqDxb Key learnings... 1. Making time to reflect in order to learn and look back is important, make more space for that ⌛ 2. Writing board papers is hard, crafting decision narratives is a skill ➡️ 3. Team is everything 🙌

@AndyTabberer Aww thanks Andy 😊 It's a big team effort doing what we're doing

@LucyDaisy You are always calm and have a diplomat's touch 🥰 you have helped me a lot too. V grateful for that

I've published my latest CPO diaries blog with learnings over the last couple of months. I've been talking about accessibility a lot to explain what we do in product teams & why we do it. Designing products for accessibility & inclusivity over elegance. link.medium.com/qRjs2ufHywb

@toyinvoldo @CoopDigital Have followed so you can DM 😊

@LucyDaisy @CoopDigital Hi Lucy, Would love to send a Dm

Happy new year 🎉 We're looking for an experienced product person to grow and nurture our product community at @CoopDigital Please RT Any questions DM me. #hiring #productmanagement #jobsearch jobs.coop.co.uk/job/manchester…