@LucyMurkin Hi there Lucy, I am afraid the code is only valid until the 24th June (inclusive) and won't be valid after this. You can use it however, to book flights up until the 18th May 2025 currently. I hope this helps. ^Kyle.
@VirginAtlantic Not flying with you yet, hoping to but it doesn’t allow us to look as far ahead as May next year (2025 sorry)
Is there a way to book with the discount?
@LucyMurkin Hi there Lucy, great to hear you are flying with us! It isn't possible to gain a discount after purchase, but please do contact us via virg.in/3HEMzks or 0344 874 7747 so we can take a look into this for you. ^Kyle.
@LucyMurkin Hi Lucy,
Thanks for getting in touch.
We're so disappointed to hear about your experience with the XXENTERPRODUCTNAMEXX you purchased. We appreciate how frustrating this must be, and we apologise for the inconvenience.
For Purchases made within 6 months
You are more than w...
@smiggle_ They’re now saying they can’t post me a new one. I don’t have the receipt. Can I just take the faulty bottle into the shop with my bank statement to get a replacement?
@LucyMurkin Hi Lucy, Thank you for your email and we apologise for the inconvenience caused. We would like to look into this further for you however we will require some further information. Could you please DM or email us at customerservice@smiggle.co.uk and provide us with any of the f...