Luke Varney

@SW_Help Thanks And what are the changes

@LukeVarney3 Hi, it is currently expected to take place on 26 March ^MC

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@SW_Help Why on your app does it say the 09:51 from WOK-WAT is empty with plenty of seats when it is infact full and standing with no room?? It’s very misleading @swtrains_watch

@SW_Help Okay thank you Why was it just woking that was cancelled?

@LukeVarney3 Hi, this service called everywhere is was scheduled to other than Woking. ^RC

@SW_Help Hi please can you confirm where 1P60 called today

@SW_Help 1P60 18:03 from HSL to WOK

@LukeVarney3 Hi Luke, are you able to advise where you are travelling to? ^RC

@SW_Help Hi any updates on this service because i need to look into getting alternative transport if it’s going to be altered

@LukeVarney3 Hi Luke, please check closer to the time of travel because if there are any amendments to the train it will be updated. ^DM

@SW_Help Thank you

@LukeVarney3 Hi, here it is. southwesternrailway.com/contact-and-he… ^RC

@SW_Help hi why is 2P60 running late?

@SW_Help Yes please!

@LukeVarney3 Hi, the train was delayed out of the depot due to an earlier train fault. Apologies for the delay caused. Would you like a link to delay repay? ^RC

@TfL Hi with these strikes that have been announced Does the one on the 24th of march begin at 12:00AM on the 24th or 12:00PM?

@SW_Help @swtrains_watch Well i’m currently sat on this train and i can definitely confirm it is 4 coach’s The CIS at woking says it’s a 4 coach service

@LukeVarney3 @swtrains_watch Hello, it's a 2 coach service, you can check this on the link below. realtimetrains.co.uk/service/gb-nr:… ^GG

@SW_Help hi what’s running 1L22 thank you

@SW_Help Well it’s not It’s a 4 car service so why say it’s a 2 car? @swtrains_watch

@LukeVarney3 Hello, this is a 2 carriage 158 service. ^GG

@northernassist That’s very helpful Thank you for your reply!

Hi Luke, there haven’t been three trains an hour since the timetable change in May 2018, so almost 8 years ago. At that point, our fast service between Liverpool and Manchester Airport was replaced on this route by an enhanced TPE service, but they call at Lea Green rather than St Helens Junction. We did continue to run a half hourly stopping service until Covid hit, but Rail North Partnership no longer specify us to operate the previous Liverpool – Warrington Bank Quay service, so the route is served by an hourly Liverpool – Manchester Airport stopping service, plus some additional services at peak times. We have provided additional capacity on the Liverpool – Manchester Airport services, so these are now planned to be formed of 4 or 6 carriages. Hope this helps. ^EK

@northernassist hi why is there no longer 3 TPH from LIV-SHJ and now only 1 TPH

@northernassist any updates @northernassist

@LukeVarney3 I will check this with our Planning team and get back to you when I have further info on this.

@swtrains_watch @SW_Help @Stevenorient Yup That’s all i’ve had to use to collect them for as long as i can remember I haven’t had to use my card as well as the 8 digit reference number in nearly a year now to collect tickets

@LukeVarney3 @SW_Help @Stevenorient Just the 8-digit booking reference?

@SW_Help hi I received an email today from swr with this section in it. I have not had to use my card to collect tickets for a very long time, so unsure if this is an old section that has not been removed?

@SW_Help @Stevenorient That’s incorrect The amount of tickets i have brought from you on your app or website and i have not had to use my physical card or contactless to collect those tickets is a lot i haven’t had to use my card to collect tickets in nearly a year now @swtrains_watch

@Stevenorient Thank you, if you bought your tickets from us you will need the card to collect your tickets; if you paid via PayPal or Apple pay you can use contactless; I understand that other retailers may have different rules in place, sorry ^MC