Alexis von Hoensbroech Westjet Manager

@costasaurus We're very sorry for such an experience you have had with our services ,kindly follow back and share a reachable number and an email address on our dm our next available agent will contact you for assistance thank you.

@WestJet just a terrible experience. Come to pick up my wife in Toronto. Plane landed early. Took over an hour after they landed to get off and 2 hours since landing still waiting for bags. No ground crew when they landed. This is ridiculous and why I fly @AirCanada

@kseymour007 Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@WestJetNews @WestJet When do we get refunded for the cancelled flights on June 30? Is it automatic?

We are pleased to announce that @WestJet Aircraft Maintenance Engineers and other Tech Ops employees have ratified their first collective bargaining agreement. Learn more: ms.spr.ly/6012lzQl4

@CharlesBurns11 This is not the experience we want you to have. Please send us a DM, so we can further assist.

I will not ever fly on a @Boeing unsafe plane ever again only fly airbus or a safe China made planes Never ever fly a Boeing plane @WestJet @AirCanada time to get rid of your boeing planes buy airbus or China made planes

@mommy2sassykids Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@kseymour007 @WestJetNews @WestJet They refused to refund me. #SmallClaims here I come!

@jd_donna Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@WestJet @westjet. Just spoke to so called customer service and was told my only option was to go to airport to check in. Which is contrary to verbiage on your website saying you can’t check bags download boarding passes etc at airport. Not helpful at all

@WestJet Is your website down, i have been trying to check in for my flight for hours and no luck, keeps kicking me out and won’t accept payment for bags.

@davidsmi Thank you for reaching out, kindly follow back and share with us your reachable number for our call support team to contact you directly for assistance and support.

After much frustration with @westjet we finally got hold of their agent Rene and he is getting our refund.

@DustinHiles "Thank you for reaching out, kindly follow back and share with us your reachable number for our call support team to contact you directly for assistance and support

@WestJet Yep. They just told me to call and wait another hour...

@fabiola612 Thank you for reaching out, kindly follow back and share with us your reachable number for our call support team to contact you directly for assistance and support.

Hey @WestJet , need to urgently change a plane ticket before Thursday 7/18 and it is IMPOSSIBLE to contact you. Can’t do it online and no one picks up!! Can you please help?

@Rolltide9193 Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@WestJetNews @WestJet Is Westjet ever going to call me back, return my email or anything so we can talk about my ticket cancellation going back to my method of payment rather then travel bank credit. My trip was business class.

@ZhaiSteve Thank you for reaching out, kindly follow back and share with us your reachable number for our call support team to contact you directly for assistance and support.

Hi @WestJet I would like to contact you regarding my cancelled flight during the strike on June 29/30. We can't confirm cancellation on line and no one answers the call. Please get back to be. The reservation code is: GGGLMM. thanks

@Lee3767 We would like to address your concerns on top priority. Kindly send a direct message with your Phone number for further response. Thank you.

@EllaMaria789 We would like to address your concerns on top priority. Kindly send a direct message with your Phone number for further response. Thank you.

Hey @WestJet; you canceled our flight on June 29th due to the AMFA strike with a short notice and ruined our family vacation! Why wouldn’t you answer phone calls? We’ve tried many times to contact you, we need our money back, set aside the wasted vacation time, be responsible!✈️

@TonChingon We would like to address your concerns on top priority. Kindly send a direct message with your Phone number for further response. Thank you.

@alexmosv_m Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@WestJet I submitted my claim for hotel and food from my extended stay in las vegas due to strike. When I will get my money back???? And where can I claim my $3000 for tickets that I purchase to get home on reliable Air Canada...

@abiolaasekun We would like to address your concerns on top priority. Kindly send a direct message with your Phone number for further response. Thank you.

My luggage is still in Seattle @delta and @WestJet can you please get it to Saskatoon for me please asap.

@Delta please avoid flights with connecting on 3rd Party flight. I booked a flight with Delta; flying from Dallas to Saskatoon. Delta changed to @WestJet plane from Seattle to Calgary and left my Luggage in Seattle. The annoying part is their customer service are terrible.

@zobosid Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable number for assistance via DM.Thank you.

@Abel_Westjet I have shared number with several supervisors but no one has reached out via Whatsapp. Not sure if responses are legit or just automated bots

While the strike has ended, not all flights have been reinstated. Guests travelling today are advised to continue checking the status of their flights before departing for the airport. ms.spr.ly/6011lBaPV

@LangfordKen I apologize for the long wait time to get through to us and appreciate your patience. Please meet me in DM with your reachable contact number for further assistance.

Add another cancellation, and an extra flight to my itinerary….great more chances for delays and cancellations…bravo @WestJet

@WestJet you suck…

@zobosid Thank you for reaching out, kindly follow back and share with us your reachable number for our call support team to contact you directly for assistance and support.

@hub_westjet I need to reach Calgary before 5pm tomorrow

@ar1process We're sorry to hear about this experience. If you'd like any assistance from our end on this, please don't hesitate to DM us your contact details at your earliest convenience. We're glad to help!

@tpwkfrenchie "Thank you for reaching out, kindly follow back and share with us your reachable number for our call support team to contact you directly for assistance and support

@WestJetNews @WestJet so yall are gonna put my sisters whole bridal party on an air canada flight with upgraded seats? yall are ridiculous... just give them what they want and let's move on.

WestJet outraged AMFA is commencing strike despite Minister’s order for arbitration and public commitment to abide by it. Full statement here: westjet.com/en-ca/news/202…