WestJet

@7Cochlear No, WestJet gift cards can’t be loaded or stored in your account. You will need to enter the gift card details as a form of payment when you’re ready to make a booking ✈️

Can you load a @WestJet gift card into your account so it's there when you need it? thanks!

We’re proud to share that we've been named the Best Hybrid Airline in North America for 2026 by ms.spr.ly/6016QqEUy. ✈️ 2026 marks the second consecutive year we've been recognized on the global list. Learn more on our newsroom: ms.spr.ly/6018QqEUK Nous sommes fiers d’annoncer que nous avons été nommés meilleure ligne aérienne hybride en Amérique du Nord pour 2026 par ms.spr.ly/6016QqEUy. ✈️ L’année 2026 marque la deuxième année consécutive où nous sommes reconnus sur la liste mondiale. Visitez notre salle de presse pour en savoir plus : ms.spr.ly/6017QqEUJ

@JohnB1931 Fare classes can sell out at different times, which is why Econo may show unavailable while EconoFlex is still open. Availability shifts as seats are booked or released, so checking back or trying nearby dates can help. You can also call us at 1‑888‑937‑8538 for assistance.

trying to book 'econo' flight on @WestJet site - flight not available...same flights 'econoflex' for triple the price, all of a sudden flights are available. GFY

@pocket_aces7777 We’re returning these aircraft to our previous economy seat pitch based on guest feedback. Your comfort matters, and we’re sorry if this was not your experience on a recent flight. Changes are underway! More details; ms.spr.ly/6017QU25H

Pro tip: @WestJet is still running these planes where they pack you in like sardines and the seats don’t recline 😠

@DesignerJunkies We are sorry to hear that your baggage has suffered some damage. Please contact our Central Baggage Services team at 1-866-666-6224 for assistance.

Hey @WestJet id like an update on my damaged luggage on February 17/26 From the flight Puerto Vallarta to Calgary. You have not updated me or been in touch…

@Ana1Sima We’re aware of fraudulent accounts posing as WestJet. Always be sure you’re talking to our official account, marked with a blue/gold check beside our name.

Hi @WestJet . Are these all legit westjet accounts??? I feel like a whole lot of scams are happening right out in the open.

@NickBaldonado Hi Nick, Please send us a direct message to assist you.

@WestJet Hey @WestJet . I sent three message requests through your app and website and tried calling multiple times. Do you have anybody working? Do you not care that people have issues with your service? Money was spent so you don't have to bother anymore?

Your devices keep you connected wherever you go 🌎📱 Make sure you’re carrying them safely.✈️ Swipe through to learn more about our requirements for travelling with rechargeable devices, which come into full effect on March 19th, 2026. -- Vos appareils vous gardent connectés partout où vous allez. 🌎📱 Assurez-vous de les transporter en toute sécurité. ✈️ Faites défiler pour en apprendre davantage sur nos exigences concernant le transport d’appareils rechargeables, qui entreront pleinement en vigueur le 19 mars 2026.

@JesseReshetylo Third‑party sites can sometimes advertise lower prices because they’re able to set their own pricing or apply promotions on the fares they sell. Please note that when booking through a third party, your reservation will be subject to their terms and conditions.

How can I book a flight third party through a website for $500 dollars cheaper than the @WestJet website. Do they just hose people who book directly through them?

@BButlerTweets Hi Blake, We’re sorry to hear about the experience you and your family went through. Please send us a direct message, we would like to look into this matter.

Fun fact: @WestJet thinks it's perfectly acceptable to move half of my family from the premium economy seats I booked and paid for months ago to the back of the aircraft with no notice or recourse. I remember when this company prided itself on customer experience. Total joke.

@zl2440 We’re sorry for the delay and mixed messages. If you have any questions please send us a direct message, you can also view our website about flight interruptions here: ms.spr.ly/6011QWC2H. Thank you for your patience.

@WestJet ok

@WestJet yet again west jet delayed departure .... they have given us 3 different reasons already what joke!! been at airport for 7 hours !!!!!!!!!!!!!!!!!! why cant they get there act togther

@MarieBoyce7 We’re sorry for the experience your parents have had. If they haven’t received an updated itinerary, please call us 1-888-937-8538, so we can assist them directly.

@WestJet What happened to you? My parents in their 80’s spent Friday night sleeping in airport in Maui after flight cancelled then spent Sat night in airport because second flight cancelled. Finally got out Sun after delay and their direct to Edm was diverted to Van. Now Edm cxld

@Probst17 We’re sorry for the repeated delays you’ve experienced. We completely understand how frustrating this can be and appreciate your patience and loyalty as we work to get you to your destination smoothly.

@WestJet do you ever have a flight that isn't delayed? Every flight I have taken with you in the last year has been delayed.

@aliveonthewater Hi there, it takes a couple of weeks for expense claims to be reviewed. After your submission has been reviewed, you will receive an email with the outcome. Thank you for your patience and understanding.

@WestJet we were one of the families that got stuck in Puerto Vallarta when flights got cancelled. We submitted our bills using the portal. Any idea how long it takes to hear back?

@KC7966 For assistance with your damaged bag, please call our Central Baggage Services team at 1-866-666-6224, 0500-2100 hrs MT daily for assistance.

@WestJet So 8 weeks have gone by, I submitted a damaged baggage report, got an email saying my report was received and nothing since. It may not be high priority but says a lot about customer service and satisfaction.

Hey @WestJet I don’t complain publicly, but moving an intoxicated woman beside me and my son on our flight from Calgary to Montreal and then retrieving my now broken checked bag which I have to replace while on vacation…not off to a good start.

@dorotaszp We’re sorry you were treated this way on WS2275. We will be sharing your experience with our Inflight team. If you would like to add more details please send us a direct message.

@WestJet WS 2275 flying from Belize to Calgary March 14. As a Platinum member that always supported WestJet got disrespected and ignored today by the crew member when asking for a drink. I waited for 45 minutes for him to sever the drink, but nothing happened. So disappointed.

@yyccammo Did you send a direct message to @westet_ask_ ? That is a scam account. Please always be sure you are only communicating with the official WestJet account, which has a blue/gold checkmark on the account next to our username.

@WestJet And I've already sent you a DM, you've done nothing, no surprise.

@WestJet hi WestJet we have had 2 cancelled flights in @Maui and none of your staff can help us. 2 days inn the airport and blankets, no food voucher. Getting told the WestJet people at the door are not westjst employees and they know nothing to help us....

@yyccammo Our apologies for the interruption to your travel plans. If you still require assistance or have questions about your travel, please send us a direct message, so we can take a closer look and help.

@YYC_Maui @WestJet @Maui Thanks for the heads up! Good luck to you.

@TiedemanDale We couldn't agree more ✈️

@N_Neubauer @WestJet That’s awesome. He’ll do great. Congrats

Congratulations to First Officer Logan Neubauer! Today is his first flight with @WestJet Encore!

@GlaserJeff Please see link ms.spr.ly/6014Qmxdg

@GlaserJeff Our apologies for the interruption to your travel plans. Please give us a call at 1-888-937-8538, so our team can assist you directly. If you have additional questions, you’re also welcome to send us a direct message.