Wayne Laws MMRS

@hotspurreports @St0mpingGround If the answer to this isn’t ’Kane’, you need your head checked.

PICK ONE to save Spurs right now. 👀 All in their prime…GO!

@WSCCNews #M23 #J9 ~ after a week, ONE ENTIRE WEEK… how have you not fixed the faulty traffic lights causing huge traffic issues, delays and risks, given its run up to @Gatwick_Airport 😡😡😡😡😡

Well done @Channel4 👏🏼 …The 3 part #TonyBlair piece was the best tv watch I’ve seen for sometime. Insightful & thought provoking. Whatever people’s thoughts are on the Man and his actions, that was a great watch. ⭐️⭐️⭐️⭐️⭐️📺

@thespursweb 150 million.

How much is Micky van de Ven worth in today’s transfer market?

@InterConHotels Sure, why not… might as well be ignore across multiple platforms. Also for reference, I logged a complaint initially weeks ago with the IHG Management team, told me it would be escalated… heard nothing since.

@MRWayneLaws We're sorry about your experience, Wayne. Can you send us a DM on Instagram ihg.co/6017AsMHc or Facebook ihg.co/6018AsMHY so we can look into this? twitter.com/messages/compo…

@InterConHotels is a “luxury hotel brand”, yet over countless calls during the last 3 weeks, are unable to pick up a ringing phone across any of their numbers for the @TheO2 location. Could not be a worse #CustomerExperience #NPS0 😡

Complete system meltdown is it @virginmedia ~ No tv channels and both Apps not working. Cool. Good work for a Friday evening 👌🏼 👏🏼 #VirginMediaFails 📺 ❌ 📱❌❌

@RobNoLastName 😂😂🤣🤣 ~ I feel like if the place we worked had fun awards, you’d have won the same there 😜

@MRWayneLaws At the company I worked for after our time together I won the award for "Best dressed" and "Most likely to swear in meetings" 😀

I see my stalker is active on twitter tonight. He thinks my wife is called Christina (she isn’t), and he has my address (I’m in a new build it’s not registered with the land registry yet, so he doesn’t). For god sake man if you’re that keen just look it up in Burke’s!

@RobNoLastName 😂😂😂🤣🤣🤣 DARN IT… a floor in my spooky message! ~ Foolish mistake by moi on that one. I was focussed on the risky element of assuming bushes outside your mansion and missed the obvious 😂

@RobNoLastName It is Christina. I do know your address. …I’m typing this from the bushes outside and I’m wearing one of your 3-piece suits your hung out on the line 😂

@FabrizioRomano Is this the same ‘Here we Go’ as MGW?

🚨⚪️ João Palhinha to Tottenham, here we go! Final green light arrived right now from Bayern. Exclusive detail: loan deal includes €30m buy option clause for #THFC, not mandatory. Salary covered by Spurs, Bayern said yes and Palhinha will now travel for medical tests.

5+ days without a response to my last tweet @StarbucksUK. Even the Americans have reached out a few times (to state they can’t do anything). Poor service all round, what’s happened to @StarbucksUK ~ the #CX used to be amazing, now it’s poor! From 10’s to 0’s. Return my money. 📲

@StarbucksCare STILL WAITING @StarbucksUK

@MRWayneLaws Hi there, thank you for reaching out to us! I’d like to learn more about this matter. Can you please send me a DM with the full address of the store you where your order was placed? Thank you! twitter.com/messages/compo…

REALLY REALLY POOR Customer Experience @Starbucks @StarbucksUK ~ Taken my money from the App, walk up to the store… it’s NOT EVEN OPEN!!! £5.70 is an obscene amount of money for a drink anyway but NO DRINK AT ALL!! Actually FUMING 😡 🤬 #Starbucks #StarbucksApp

@StarbucksCare Another day passes, maybe like the store, @StarbucksUK has closed for service also… on the upside, at least @StarbucksUK hasn’t taken my money and given me nothing in response like the store, this #Fail is for free! Woo 🥳 🙄

@StarbucksCare Aside from America acknowledging and palming me off, STILL NO RESPONSE @StarbucksUK #StarbucksPoorService

Aaaaahhhhhhh, a frequent dinner time thought; Mankind has invented some truly wonderful things, but then I read; ‘Remove sleeve and film’ …knowing said film will come off in a minimum of 3 pieces, having taken the centre piece at first swipe, then each side following 🤦🏻‍♂️

RANT ALERT! 🚨 @O2 what the hell is going on with your 📱📡📵 ~ I’m getting signal less and less or it’s dropping all the time… FIX IT!!!! 😡😡😡😡😡 #PoorService #NPSZero

@virginmedia spent 3 hours trying to get support on a replacement hub having received a very angrily written letter about activating it! I have been trying to contact you via the worst automated system that sent me all types of texts, before finding another number to be on hold for 20 mins 😡

@MRWayneLaws Hi Wayne, we're very sorry to hear you feel that way. Could you please tell us what it is you need help with today? We'd be happy to help with any account issues or questions here. Please pop back to us when you can.

And the award for WORST #CustomerExperience in the history of mankind goes to… @virginmedia 👏🏼 🥇 well done. #CX #UX #VirginMedia #MakingAComplaint