MTN Nigeria

Almost 25 years of believing Nigeria deserves more. More access. More opportunity. More innovation. So we built the networks. Strengthened healthcare. Equipped schools. Trained hundreds of thousands in digital skills. Backed our sports champions. Paid our taxes. And stayed consistent through it all. We’re proud to call Nigeria home. And we’re only just getting started. ProudlyNigerian StayConnected

2 days till registration ends for MTN Yellopreneur 3.0. Take a bold to step scale up your business today. Apply here mtn.ng/yellopreneur MTNYellopreneur

Energy high, stakes higher; unforgettable moments from the MTN Champs Season 4 Grand Finale in Ibadan. The finish line is in sight, and it’ll soon be a wrap on an incredible season of speed, passion, and future stars rising. MTNChampsSeason4 BuildingFutureOlympians

@cybr0x @MTN180 @NgComCommission We request that you DM the affected router SIM number, as only the ticket ID is not sufficient to carry out the required investigation into your complaint. We await your response regarding this request. Thank you. ~IZ

@MTN180 @MTNNG @NgComCommission That is the exact experience you want your customers to have, you guys have a terrible CX. Here's the Ticket Number generated over 30 days ago INC14422114. Look into it and hit me with "We're sorry for any inconvenience"

Day 31 of @MTNNG holding my router hostage and not resolving any issues at hand. They keep stalling with @MTN180 since @NgComCommission is not penalising them for SLA breach.

@IbekieBenedict @ConsumersNCC @NgComCommission Y'ello @IbekieBenedict! Thank you for your patience. Please share your address via DM to aid resolution. Previous engagement show it was not provided. ~RA

@MTNNG @ConsumersNCC @NgComCommission @MTNNG Come and restore my FibreX broadband. I have been writing and calling since 14th March 2026 yet no positive action rather stories. Am highly disappointed.

Hurry! It’s 3 days till registration closes for MTN Yellopreneur 3.0. Apply now mtn.ng/yellopreneur MTNYellopreneur

@B_ellos Hi @B_ellos, We apologize for the late response and the inability to share your data balance. Please provide the affected number via DM for checks and assistance. Thank you. ~WA

@aedcelectricity @MTNNG you guys are so cruel how can I have data and Want to share and your telling me I don't have an active data bundle is 1gig not an active data bundle useless people

Your first step is safety: Move at least 35 feet away. Stay alert, keep your distance, and make that call! #AEDCSafety #SafetyFirst #PowerofCommitment

Records are being broken and created in real time. That’s how competitive it gets at this stage of the competition. Congrats to all athletes with new personal bests. Keep going! MTNChampsSeason4 BuildingFutureOlympians

@kayodeways Y'ello @kayodeways! Thank you for reaching out. The MTN XtraTime and XtraByte services have been suspended effective 12th April 2026. You will no longer be able to borrow airtime or data at this time. All inconvenience is regretted. ~RA

please why is *303# not working on my phone?

The MTN Media Innovation Programme (MIP) 5.0 is here looking for Africa’s next media professionals, and yes, it's fully funded. This year, 25 fellows will be selected into the largest cohort yet. From real-world experience to a business pitch opportunity, this is where your ideas stop being ideas and start becoming something bigger. If you’ve been waiting for a sign, this is it. MTNMIP StayConnected

@ConsumersNCC @alexander_43431 @MTN180 @NgComCommission Dear @ConsumersNCC, this is to provide an update that the issue has now been resolved, and @alexander_43431 has confirmed resolution via a phone call. ~FZ

@alexander_43431 @MTN180 @MTNNG @NgComCommission @alexander_43431 @MTNNG @MTN180 This is a kind reminder on the resolution of this complaint. Please resolve and revert before close of business tomorrow.

@MTN180 @MTNNG @NgComCommission Hello @MTN180 @MTNNG I paid for MTN FibreX installation on 15 February 2026, but up till today the connection has not been installed and there has been no response to my emails or messages. Order Number: CO13673315 FN Number: FN529613 See paymnt ev

Enjoy live action from the ongoing grand finale of MTN Champs Season 4 in Ibadan. Don’t miss a moment. Set your reminder now. MTNChampsSeason4 BuildingFutureOlympians

They’re not just making names for themselves, they’re earning bragging rights for their schools. 🏃🏽‍♂️ This season, we took it a step further; rewarding the schools shaping the next generation of champions. MTNChampsSeason4 BuildingFutureOlympians

@ConsumersNCC @MTN180 @ogaa_ikape @NgComCommission Yello, @ConsumersNCC thank you for reaching out. Please be informed a refund has been processed to @ogaa_ikape. However, we await his feedback to confirm receipt of the refund. Thank you. ~Jaiye

@MTN180 @ogaa_ikape @NgComCommission @MTNNG @ogaa_ikape @MTNNG This is a kind reminder on the resolution of this complaint. Please resolve and revert before close of business today.

@ConsumersNCC @NgComCommission This is not fair. It is frustrating to say the least. @MTN180 @MTNNG Kindly refund me n ask your fraudulent marketer Ngozi Um. to come n retrieve the fake n defective device you installed in my apartment since it is clear u won't serve me

@ConsumersNCC @MTN180 @ChunLee33 Yello, @ConsumersNCC,kindly note that myCustomer has been responded to and issue is receiving attention. Thank you. Thank you. ~Jaiye

@MTN180 @ChunLee33 @MTNNG @ChunLee33 kindly investigate the complaint and revert to the Commission.

@ConsumersNCC I paid for MTN FiberX since 23 March. Installation was done on 29 March but it wasn’t activated. Since then, I have complained severally via calls and mails but MTN have permanently failed and refused to resolve or activate my router. my ID is FN223586 @MTNNG

@ConsumersNCC @MTN180 @ChunLee33 Yello, @ConsumersNCC thank you for reaching out to us. Please be inform that myCustomer has been engaged. We await his response for further assistance. Thank you. ~Jaiye

@ConsumersNCC @WuraolaIbikunle @MTN180 Yello,@ConsumersNCC Thank you for reaching out to us. Please be informed that myCustomer has been contacted to provide the affected number for assistance. We are currently awaiting her response. Thank you. ~Jaiye

@WuraolaIbikunle @MTN180 @MTNNG @MTN180 @MTNNG please investigate this and provide update before close of business today. thank you.

@ConsumersNCC see what @MTN180 @MTNNG has turned into??? The other day i bought data of 20gb and it lasted 3 days How is that possible? I only stay on i.g and whatsapp mostly and i play games!! Now i got data between 1am this morning and another one by 11:48!