NCC Consumers

In the last 2 months, the NCC has shared consumer Education tips. Did any of our posts help fix your issue? Tell us which one. 👇 #NCCNigeria #NCCConsumer #TelecomFacts

@oghale_g @fccpcnigeria @MTN180 @MTNNG @OPay_NG @MTN180 @MTNNG This complaint requires your urgent attention and feedback.

ATTN: @ConsumersNCC @fccpcnigeria @MTN180 @MTNNG @OPay_NG I Paid ₦30,000 for MTN unlimited data via MTN app on May 12. Debited, no data, no resolution despite repeated complaints. Globus confirmed payment route. Need immediate activation or refund. #ConsumerRightsNG

@MTN180 @ogokmc @MTNNG @NgComCommission @ogokmc @MTNNG Please update the Commission on the status of this complaint.

@ConsumersNCC @ogokmc @MTNNG @NgComCommission Y'ello @ConsumersNCC! Thank you for reaching out and for bringing this to our attention. The issue will be addressed and pole placed properly. Thank you. ~RA

@MTNNG @MTN180 @ConsumersNCC @NgComCommission Pls act now!!

@adelakin_faruq @MTN180 @MTNNG @MTN180 @MTNNG @adelakin_faruq What is the status of this complaint?

@MTN180 @ConsumersNCC @MTNNG Dear MTN, Share and Sell airtime requires the sender’s consent and PIN. You can verify the transfer from your system. Since the airtime was shared, requesting a VTU receipt is unreasonable. Kindly engage the sender number to verify if he is the one who initiated the airtime

Dear NCC, MTN deducted my Share and Sell airtime over “suspicious activity” despite proof of transfer and sender details. They are requesting a purchase receipt, even though Share and Sell airtime is transferred, not directly purchased. @ConsumersNCC @MTN180 @MTNNG

@FKaypapa @AirtelNigeria @AirtelNigeria This complaint requires your urgent attention and feedback.

@AirtelNigeria @ConsumersNCC Is not working

Seek redress with NCC when your complaint is not satisfactorily resolved. #622TollFreeLine #ConsumerProtection #ConsumerExperience #DigitalNigeria #TelecomConsumer #ConsumersNCC

@bissiriyu @MTNNG @MTN180 @bissiriyu @MTNNG @MTN180 Kindly confirm whether this complaint has been resolved.

@bissiriyu @MTNNG @MTNNG @MTN180 This complaint requires your urgent attention and feedback.

@MTNNG I subscribed for data on 28th of April 2026 and as I tweet, I'm getting a message that my data has been exhausted even when I have not used half of the data for the month. This is daylight robbery

@MTNNG @MTN180 @idealgarl @MTN180 @idealgarl Kindly confirm whether this complaint has been resolved.

@ConsumersNCC @MTN180 @idealgarl Y'ello @ConsumersNCC! Thank you for your patience. Checks show the complaint has been reported and receiving attention. We will share update once confirmed resolved. Thank you. ~RA

@MTNNG @MTN180 Please engage @idealgarl and resolve their complaint.

@Slydee01 @MTNNG @Nolimitrahieem @MTNNG @Nolimitrahieem Please engage the consumer and update the Commission with the resolution.

@MTNNG @Nolimitrahieem @ConsumersNCC Hello @MTNNG, i tried ti subscribe for data on my router, was debited but the data hasn’t been credited

@ConsumersNCC please tag Mtn to answer me asap and fix my shit

@MTN180 @Oluwaefosa1001 @NgComCommission @Oluwaefosa1001 Please update the Commission on the status of this complaint.

@ConsumersNCC @Oluwaefosa1001 @NgComCommission Y'ello @ConsumersNCC. @Oluwaefosa1001 is currently being engaged. Feedback will be shared with the commission. Thank you. ^SL

@MTNNG must compensate me. I spend thousands of naira daily to get data yet, I barely use 30% of it before it expires. Can't steam live football or live shows. This is just too pathetic. @ConsumersNCC @NgComCommission

@MTNNG @aku_eze_ @MTN180 @aku_eze_ @MTN180 Please update the Commission on the status of this complaint.

@ConsumersNCC @aku_eze_ @MTN180 Y'ello @ConsumersNCC! Thank you for your patience. Customer has been engaged. An update request has been made to our support team. All inconvenience is regretted. Thank you. ~RA

@MTNNG @MTN180 Please engage @aku_eze_ and resolve their complaint.

@niyiogunkoya @MTNNG @MTN180 Provide an update on this complaint.

@NgComCommission, @MTNNG @MTN180 is yet to reactivate my line. That line is linked to all my personal and family bank accounts. It's linked to my BVN and NIN. To keep it deactivated is hostage taking. This is terrorist organization act. Know that a "mosquito can crash a plane."

@MTN180 @Mesbau1 @MTNza @MTNNG @NgComCommission @Mesbau1 @MTNza @MTNNG Please update the Commission on the status of this complaint.

@ConsumersNCC @Mesbau1 @MTNza @MTNNG @NgComCommission Y’ello! @ConsumersNCC, Apologies for not replying sooner. The reported issue is receiving attention and @Mesbau1 has been notified. Thank you. ~AM

@MTNza @MTN180 @MTNNG @ConsumersNCC @NgComCommission pls if u don’t want to come and install the internet kindly redounds my money so I can go to another network this why I use for my business mtn pls refound my money this is the prove of payment

@AirtelNigeria @_samueld_ @_samueld_ Please update the Commission on the status of this complaint.

@_samueld_ @ConsumersNCC Hello, apologies for the inconveniences this might have caused you so far. Please be informed that you have been responded to via DM already. Thank you. ^Ladi.

@AirtelNigeria Is it because I have airtime on my SIM? I literally cancelled Auto renewal more than 5times. This is the fourth time this is happening after I had already cancelled @ConsumersNCC

@dx02tn @AirtelNigeria @dx02tn @AirtelNigeria Please update the Commission on the status of this complaint.

@dx02tn @AirtelNigeria @AirtelNigeria kindly investigate this complaint and revert to the Commission.

@ConsumersNCC pls you need to look into @AirtelNigeria their unlimited plan is a lie, it only works once in a while, ever since I’ve bought the plan I barely enjoy it…they should be sanction worse network provider ever

@MTN180 @Justus234 @MTNNG @MTNNG Kindly confirm whether this complaint has been resolved.

@ConsumersNCC @Justus234 @MTNNG Y'ello @ConsumersNCC, thank you for your message. We would like you to know that the pending FiberX complaint was previously escalated and is receiving urgent attention from our support team. Thank you ~IZ

Awoof Tuesday is here! 🎉 Get 5GB for just ₦900 on the myMTN NG App (2.5GB + 2.5GB bonus)! Offer valid for 2 days only. Don’t miss out! 👉 Enjoy now: go.mtn.ng/app/offers

@MTN180 @Mesbau1 @MTNza @MTNNG @NgComCommission @Mesbau1 @MTNza @MTNNG Please update the Commission on the status of this complaint.

@ConsumersNCC @Mesbau1 @MTNza @MTNNG @NgComCommission Dear @ConsumersNCC, Thank you for your correspondence. The matter is currently undergoing review by the appropriate team. An indicative timeline for resolution will be communicated upon completion of the investigation. We appreciate your patience and cooperation. ~IZ

@AirtelNigeria @iceman_1635 @iceman_1635 Kindly confirm whether this complaint has been resolved.

@ConsumersNCC @iceman_1635 Hello @ConsumersNCC, please be informed that the issue is still being worked on. Thank you. ^Lola

The greatest connection was given to us. In love. In sacrifice. In hope. This season reminds us of what truly matters. Happy Easter ❤️ #HappyEaster #AirtelNigeria

@olubaba40 @AirtelNigeria @NgComCommission @AirtelNigeria Investigate this complaint and revert to your consumer by the close of business today.

@AirtelNigeria @ConsumersNCC @NgComCommission Airtel Nigeria, at least I deserve a response on the concern I raised as regards this since 3rd of May 2026

@AirtelNigeria Pls what is the problem with my Airtel smart decoder.The internet signal goes off intermittently and for hours when in use. The number is 09111582147. The wireless LED begin blinking red.I keep calling customer care each time for resolution.

@FiberOne_help @debisius @FOBroadband @NgComCommission @debisius Kindly confirm whether this complaint has been resolved.

@debisius @FOBroadband @NgComCommission @ConsumersNCC Good Morning, We sincerely apologize for the inconvenience and the delay in resolving your internet issue. Please be assured that the days during which your service was affected will be reviewed, and appropriate compensation will be provided accordingly.

@FOBroadband tired of ur network. Last month I've no internet for over 10days before it's resolved. No compensation for days lost. This month, no Internet since last week Wednesday till now. Tired wasting my airtime on customer care @FiberOne_help @NgComCommission @ConsumersNCC

@tegatee2022 @MTN180 @MTNNG @MTN180 @MTNNG This is a kind reminder on the resolution of this complaint. Please resolve and revert before close of business today.

@MTN180 @ConsumersNCC @MTNNG After two months it still the same story an you pls just refund me

More cities. More speed. More possibilities. FibreX is now available in more locations across Nigeria, bringing you faster, more reliable internet right where you are. MTNFibreX StayConnected