@whodesignwho @BootsUK Did they resolve it? I never knew they were thieves until my current experience
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Yasmin
27 posts
Shocked by @BootsUK. Delivery arrived completely ruined with leaking products meant for a birthday. Due to limited mobility (cancer), I’m being told to wash the products, repack and "find a friend" to return it. Where is the support for vulnerable customers?‼️#CustomerService
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@BootsHelp Don't trust Boots. I've been a loyal customer for over 30 years but now I will boycott you!! Youve sent me a leaking empty item and are refusing to refund or replace it! That's theft. Do you think you are above the law? I'm going to Trading Standards with all my proof.
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@HSBC_UK @spillanemary It's 9.35pm and I've been waiting for ages and ages regarding an urgent security issue
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@spillanemary Hi Mary, we had an influx of calls at one go throughout the day, but now the wait times have decreased vastly with a current wait time of 9 seconds. Have you managed to speak to someone yet? ^Kri 🔻 twitter.com/messages/compo…
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@HSBC_UK over 30 minutes on hold and counting. When will you sort customer service? Premier Banking?! What a joke. Not everything can be sorted via the app.
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@Quickie_Divorce Please refund me in full. I've not received what I've paid for and am going to contact my bank ASAP if I do not hear back from you
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@ManagedDivorce I would like a refund as you have taken my money and are refusing to provide a service AND ignoring communication. Do not use this company!
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@IKEAUK @IKEAUKSupport 3 days of no response since this, yet other customers are getting replies. What is it about me that means I get blanked?
Yasmin@MahdyYel
@IKEAUKSupport What do I need to do to get support from IKEA? If I don't receive any help I'm contacting Trading Standards on Monday
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@IKEAUK @IKEAUKSupport I've still not had any response. I'm taking screen shots of all of this. When will someone respond?
Yasmin@MahdyYel
@IKEAUKSupport I've still not hear back from you in any way, yet I can see your answering new queries from other customers. Can you clarify why I STILL haven't been contacted?
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@IKEAUKSupport I've still not hear back from you in any way, yet I can see your answering new queries from other customers. Can you clarify why I STILL haven't been contacted?
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@IKEAUKSupport What do I need to do to get support from IKEA? If I don't receive any help I'm contacting Trading Standards on Monday
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@DenisNewman5 Hello Denis, I am sorry for the delay in responding to you. Have you managed to place the order? I believe that our website has been fixed since. Thanks - Dennis
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@IKEAUK Have you tried your own product availability alert system. "Something went wrong. We had trouble accessing our server. Please try again in a few minutes."
This is now the constant response. Is anyone fixing this?
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@IKEA Just inputted my gift card details, was about to finish my order but I got a phone call. Went back in after my call, the order hadn't been finished yet but you took my £30 gift card balance. Thanks IKEA and all your customer service methods are closed or down! Refund plz!
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@IKEAUKSupport Can someone contact me ASAP please about my shipment that was meant to arrive on Monday. Its now Friday, no one has contacted me and I've tried to get in touch with you ever way possible. This is unacceptable.
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@DHLParcelUK Months on and still no refund for my lost keys. I've now even got Citizens advice involved because disgusting dhl are trying to dodge giving the refund I promised. This company is fraudulent. I'm requesting a phone call today!!
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@DHLParcelUK Still no help from customer services! I've emailed the claims team and no one has compensated me.
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