Man City Fan Support

@MarkIHarrison Hi, your existing pass should update closer to the time, if not they will be available to download from your account around 7 days before the first home match. ⚽️

@ManCityHelp do we have to download our seasontickets again or will they just renew in our google wallets this season?

@SatNavJames Hi, can you please refresh the internet page and try to log in again? If this issue persists, please respond to this with a screenshot of any error you are getting. 💻

@ManCityHelp The Website not working properly? Trying to log in and it’s not having it.

@Guyhogan11 Sent you a DM 😊️

@ManCityHelp can you dm me please

@davewood1894 Hi Dave. Plastic Cards will be sent via post, and you should receive it around 7 days prior to the first home match of the season 🙂

@ManCityHelp can you advise if my father’s New SeasonCard will be posted out as he has moved stands so has a new entrance etc. He has a physical Card.. Thanks

🎟️ | FA Community Shield Tickets... Tickets for our @FA Community Shield match against Arsenal are now on sale to All Season Ticket Members & Existing Matchday, Premium and Junior Members (as of Sunday 19th July). More information 👇 mancity.com/tickets/mens/a…

@city_bible Hi, we just sent you a DM 📩️

@ManCityHelp Won't let me pick up a ticket for my son is have a membership he does not is that the reason?

🎟️ | Premier League Tickets... Man Utd, Liverpool, Arsenal, Leeds. Tickets on sale to Premium, Matchday and Junior Members who purchased 3+ home Premier League fixtures across the 2024/25 and 2025/26 seasons. One ticket per Member.

@Cityzxn Hi, please check all inboxes for this focused/other/junk and spam 👍

@ManCityHelp Thank you so much, I bought 2 tickets last night but am yet to recieve the confirmation email. Can I check if its a matter of waiting or if I should contact city for help? Thank you!

@ManCityHelp hi, can I check if there is any update on the ticketing for foreign fans for the preseason match vs K league all stars in seoul? Thanks!

@city_bible @city_bible

@Bobby_C14 Hi Bobby, these will be available to download closer to the start of the season, usually within a week of the first home match. 🏟️

@ManCityHelp hey city, when will season tickets be sent out to download? thanks.

🎟️ | Premier League Tickets... A reminder that Flexi Season Ticket Members do not need to purchase their own match ticket today! You will be able to confirm your tickets three weeks before each match. Additional tickets are available to purchase.

Hi - He'll need a membership for some matches. For Man United, Arsenal, Liverpool and Leeds, each supporter must have a membership and have attended 3+ matches across the 2024/25 and 2025/26 seasons. 🏟️💙 See the link below for full criteria of each match 👇👇 tickets.mancity.com/en-GB/categori…

@davewood1894 Hi Dave,  You can do this by going to 'My Account' in the top right corner, then 'Friends and Family' then 'Manage my Relationships' and there you will see a 'delete' button beside each person listed in your friends and family. 😊️

@ManCityHelp Can you let me know HOW you can remove people from your friends & family list, having asked 5 times already with no answer i’ll probably still be unaware how to when season starts

@trafficstick Hi, ticket and release information can be found on the link below 👇👇 tickets.mancity.com/en-GB/categori…

@ManCityHelp Asian tour tickets. Please release details / answer DMs.

@Louisam1211 Hi Louise, this will depend on the demand. Its best to monitor the website for any further changes. 👍

@ManCityHelp will all the sections open up when we can do it through family and friends priority?

@ManCityHelp why is the section i have sat in for the past 4 years unavailable? will it be available when the priority window for family and friends come out?

Hi Chris, you have assigned this Junior Membership to yourself. You can either assign it to your daughters account in the basket, or if you need to set one up then create a child's account by going to 'My Account' then 'Friends and Family' - Select 'Manage my Relationships' then 'Create a Relationship' and follow the prompts. 📲💙

@ManCityHelp why cant I create an account and purchase a membership for my daughter? Im getting error after error??

@CitehCal Hi, We have responded to the DM that you sent regarding this. 📩

@ManCityHelp Can't purchase tickets for my brother for these games even though he has met this criteria?

@gavinl72 Hi, restricted will usually show when you don't qualify for those fixtures. We have sent you a DM so we can take a look at your account. 📩

@ManCityHelp Cant buy extra tickets and also ' showing as restricted ' for man utd and arsenal games- why is this? Thanks

@frozenwarning Hi, closer to the start of the season, you will be notified closer to the time. 🏟️💙

@ManCityHelp When can we download our season tickets?

@mikespess You can buy extra tickets from today, but you purchase your allocated seat 3 weeks before each match. 💺 See the link below for details on how your Flexi Season Ticket works🎫 mancity.com/search/?term=f…

@ManCityHelp Can I buy extra tickets for family members then or go online queue today ?