Marc-James

People are at the center of every problem we solve, and good #design drives all aspects of our solutions @IBM. Learn how our human-centered approach at @ibmdesign aligns with @Gartner_inc's total experience strategy to create the best overall value. #ux ibm.co/3jjGc9G

Every time I learn more about #IBMCloudPakforData, I get more excited about it can do for our clients. #WinThePlatform #TryCloudPakData ibm.com/cloud/paks/exp…

Check out my article on net promoter score or better yet, system. My attempt at reframing the discussion away from the score and toward more of the process enhancements requirement to move the needle. @Medallia #nps #cx #CustomerExperience @mabijaoude/setting-the-record-straight-on-nps-e5bb175811e" target="_blank" rel="nofollow noopener">medium.com/@mabijaoude/se…

@FreedomMobile #windmobile do you value long time customers over newly acquired ones? Awful customer experience. After 8+ years my loyalty is waning. #ux #cx #servicedesign

First image of black hole marks "huge breakthrough for humanity" bloom.bg/2Km1AMX

❄️ ❄️ ❄️ Did not want to waste a light snow fall today. ❄️ ❄️ ❄️ #winterphotography #photography #nature #snow #snowflakes @ East York instagram.com/p/BukGbtjBkDj/…

IBM keyboards were one of the earliest keyboards to make use of capacitive sensing Beam Spring switches, with designs dating back to the early 1970s. #s3" target="_blank" rel="nofollow noopener">tomshardware.com/picturestory/7… #history #computers #keyboards #PCcomponents #components #buildapc @IBM

About to test out the @iOptronCorp skytracker pro. Equipment setup: @CanonCanada 6D, sigma 2x teleconverter, @CanonUSA 300mm f4. @hoyafilterusa Light pollution filter. #LunarEclipse #BloodWolfMoon #Eclipse2019 #Astrophotography #photography

@FreedomMobile Freedom? More like hostage taking.

@FreedomMobile trying to squeeze an afternoon with my dad. But waiting for a single paper to print. Staff said problem is reoccurring. #frustrated customer from launch not happy. #CustomerService #wastedtime

This was the actual equipment from the #apollo missions displayed at @NASA Kennedy Space Center in the Saturn V facility. I quickly spotted @IBM on one of the jackets hanging off a chair. Reminding me the long history and great achievement IBMers have been involved with.

Had an out of this world time at @ExploreSpaceKSC in #florida. The highlight has to have been seeing shuttle Atlantis (which helped build nasahubble and @nasa_johnson) as well as seeing a… instagram.com/p/Bsi2oNoBKDR/…

IBM To Acquire Red Hat, Completely Changing The Cloud Landscape And Becoming World's #1 Hybrid Cloud Provider ibm.biz/BdYQnk

IBM has acquired Red Hat in a $34 billion deal newsroom.ibm.com/2018-10-28-IBM…

Please enjoy a blend of fall colours. 🍁🍂🍃🌷| 3 photos | #fallcolors #gardens #plants #colors #roses #gardening canoncanada #firebush @ East York instagram.com/p/BpIUe6PhQwe/…

Enjoyable and informative #AnalyticsUniversity conference hosted by @IBMAnalytics @IBMBizAnalytics “Let’s put smart to work” #businessanalytics #businessintelligence #dataviz

“Being insight-driven is the sign for a truly digital organization”. -Tricia Wang. Data is no longer an advantage, insight is. #ibmanalyticsuniversity #bigdata #analytics

Inspirational presentation by Greg Adams. Thanks for the design team shout out!! #AnalyticsUniversity @IBMBizAnalytics

Great talk by @robdthomas at #AnalyticsUniversity. Secret to success. “1) Make a list of what needs to be done. 2) do them” @IBMBizAnalytics

Come hang out with myself and @marieymlee at the digital booth at #AnalyticsUniversity. We would love to discuss our mobile prototype for business analytics.