Mary Dyan

@aerlinguslostmy any tips for a bag lost over a month now? We checked dublin and Boston to no Avail and not sure where to turn.

@penguinanana98 @Aerlingussteals @AerLingus It's awful and @AerLingus won't respond

@AerLingus are you going to do anything to help us with recovering our bags? We fly HOME from dublin on Saturday. Can you at the VERY least allow us access to the baggage area so we can look for the bags ourselves? What needs to be done to make this happen? @Aerlingussteals

@penguinanana98 @Aerlingussteals @AerLingus It's awful. Check the comments on FB - this is a huge problem!!!

@penguinanana98 @Aerlingussteals @AerLingus Sadly we are going on two weeks with NO updates and no answer to their phone or online chats (tried 62 phone calls and got through to one nice, but unhelpful guy then just stopped trying) disgrace

@AerLingus Give us an update on our bags! Missing since June 24 - but we know they're in dublin. Let us down to get them! Disgrace

Happy #Pride from all of us! ☘️ What a beautiful day in Dublin 😍✈️ 🌈 #ProudFlies

@sheluvs2craft @Rangerworks @Aerlingussteals @AerLingus We return Saturday and to make matters worse my husband has Covid. One of those trips where nothing seems to go right. But @AerLingus could fix their part in this! Respond @AerLingus !!!!

@sheluvs2craft @Aerlingussteals @AerLingus Infuriating

@sheluvs2craft @Aerlingussteals @AerLingus So so frustrating and they could solve this but they won't even respond and people are getting angrier and angrier. We need to get this onto the news or in papers again and again.

@sheluvs2craft @Aerlingussteals @AerLingus We don't have the trackers but am certain our bags are there too. We fly home on Saturday but how do we get access to this area! It would solve all our problems. Why make this harder than it has to be?! @AerLingus @Aerlingussteals

@sheluvs2craft @Aerlingussteals @AerLingus Have you received any response?

@AerLingus @AerLingus - if our bags aren't back by the time we depart on the 9th, will an agent accompany one of us to arrivals to look through the bags there, please????

@MaryDyan5 Hi Mary, please Message us with your booking reference and we'll check this. twitter.com/messages/compo…

@AerLingus lost our luggage and it's been 5 days with updates and no responses to calls or emails

@ireland_talks @Rangerworks @AerLingus Our bags lost going on 8 days now.

This issue is close to my heart - please sign and share the petition with everyone: petitions.sumofus.org/petitions/aer-… via @SumOfUs

We finally talked to someone who was NO help whatsoever. How do bags get lost in a direct flight when 2/4 make it and we checked all in at once. Horrible customer service and will be sharing our story with everyone we know - many of whom fly this airline a lot.

@AerLingus @aerlingus_fp @Aerlingussteals going on a week with NO update about our bags. We cannot get through on the phone and no one is responding to any messages nor updating our claim. My husband has run out of his medications and we have another week in Ireland. 🤬😡

@AerLingus It's now been a week and not even a response nor can we can through by phone

@KKRogue @AerLingus We keep trying to phone and you cannot get through. My SIL recommended tweeting but I don't use Twitter - if you do and have lots of followers, try complaining that way and tag me

@MaryDyan5 @AerLingus I am at a loss. I’ve emailed a claim, a form, a complaint and nothing!!

@KKRogue @AerLingus I don't like this but I feel your pain. How do we get a response ??

@MaryDyan5 @AerLingus Same here. Never get a reply.

@AerLingus Still no updates

@AerLingus Messaged here and had tried FB multiple times too but only get a message you're connecting me with an agent and then nothing (for days)