Melissa Swartz

@ATTBusinessCare My client has a bill for over $20,000 for POTS lines after requesting disconnects almost a year ago. We have extensive documentation. Our account manager won't respond to us. We filed a billing dispute but they only credited $2,881.33. Hoping you can help.

👋 ICYMI - Early Bird Rate extended until March 17 with Promo Code BeSocial - Get access to sessions including "UCaaS Migration Case Studies" with leaders from @Penn @MoffittNews @AkuminHealth with @MelissaSwartz >> Learn More bit.ly/3DAAeev #EnterpriseConnect #UCaaS

@hnabavi1 @SCTCconsultants @nojitter @hnabavi1 Try again. The link worked for me.

@SCTCconsultants @MelissaSwartz @nojitter When I click on the link I get a “Page not found” error message.

In the past year of communications consulting, customers are asking for an end user adoption program. @MelissaSwartz discusses an end user adoption program, including communication, training, and follow-up in her newest @nojitter article: bit.ly/3k0NV0v.

Watch👀: Swartz Consulting's @MelissaSwartz and RLH Telcom Solutions' Rick Hathaway discuss the value of #SoftwareAssurance in #UC and bust some #SWA myths. 👇 bit.ly/3X1VNx4

Watch👀: Swartz Consulting's @MelissaSwartz and RLH Telcom Solutions' Rick Hathaway discuss the value of #SoftwareAssurance in #UC and bust some #SWA myths. 👇 bit.ly/3X1VNx4

@tbrannen Congratulations!

BACK 2 BACK! Go Dawgs!

There has been a silent, emerging disruptor in the background of headline-grabbing video meetings, artificial intelligence and robotic automation. This week we feature Steven Zachok, for "The Future of Unified Communications and Opportunities To Come": bit.ly/3KbXmmu.

SCTC member, Jane Laino, discusses why moving your organization's telephone numbers from one communications service provider to another is not as simple as it sounds: bit.ly/3K3NICB.

Once you’ve executed your plan for user adoption and change management, follow-through and reinforcement are key. SCTC member, @MelissaSwartz, discusses the last phase of implementing a formal adoption and change management (ACM) process: bit.ly/3S6BTz7.

#Technology can improve a meeting experience, but well-managed meetings ensure all contributors feel included and valued. @MelissaSwartz suggests considerations for making #MeetingEquity a reality: informatech.co/3oAGlZm

Do your patient communications need to be resuscitated? Watch this @IntelePeer webinar on how #healthcare organizations are modernizing their communications strategy. #CX sprou.tt/1an9sIGWP9Z

Mathematics + Geometry 🤩 #fridayfun

It's time to Come Together at the SCTC 2022 Annual Conference. Our Call for Speakers submission deadline is less than two weeks away on Tuesday, August 2nd, 2022: bit.ly/3obsmZM.

In the first in a multi-part series on CCaaS migrations, two SCTC members share several key things to consider before signing on the dotted line for a new service: bit.ly/3z48c8S.

Once you’ve executed your plan for #useradoption and #changemanagement, follow-through and reinforcement are essential. @MelissaSwartz explains the execution phase in final part of her three-part series: informatech.co/3RwsCjo #UCaaS

Join us on the 28th of July to recognise the UC Industry's highest achievers and greatest innovators in 2022! 🏆 Register to watch: awards.uctoday.com #UCOMS #Innovation #TechAwards @arnoldjon @blairplez @tbanting @MelissaSwartz @imlazar @DaveMichels @zkerravala @kkieller

Is your telecom infrastructure ready for the cloud? bit.ly/2X7GwwZ

Is your infrastructure ready for VOIP? bit.ly/2X7GwwZ

Is your infrastructure ready for VOIP? bit.ly/2X7GwwZ

Introducing our #UCAwards22 Judges 🏆 We are thrilled to announce this year’s panel of judges uctoday.com/unified-commun… #ucawards #techawards #innovation @robscottnews, @zkerravala, @tbanting, @MelissaSwartz, @kkieller, @arnoldjon, @imlazar, @blairplez & @DaveMichels