Tom Brannen
615 posts
Tom Brannen
@tbrannen
Communications Visioneer, industry analyst, Youtuber, consultant, writer, speaker, husband, father, sailor, and avid Dawg fan.
Atlanta, GA Katılım Ağustos 2008
267 Takip Edilen349 Takipçiler
In this week's top 5, we read about rethinking customer experience, the winning formula for CX, citizen experience, and more!
hyken.com/customer-exper… #customerservice #customerexperience #CX
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@Hyken @HarvardBiz @KarthikKash84 @Spiceworks @ComputerWeekly @JoeyJOH @GroceryDive @nojitter @Gartner_inc Thanks for the mention!
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Check out my thoughts on business adoption of the Apple Vision Pro on nojitter.
#ar #vr #applevisionpro @Apple
nojitter.com/video-collabor…
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Spent a few days with @Zoho last week - check out my thoughts about this unique company in this edition of OnConvergence youtu.be/2J06YXC_w2g #zohoday24
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Great way to start the new year - so much work to be done in CX!
NiCE@NICELtd
Here’s your first look into The Room Where It Happened. We’re pulling back the curtain on the CX industry’s top innovators, giving a sneak peek into what it takes to deliver cutting edge digital & AI technology for the ultimate customer experience. Meet us there January 9th.
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Tom Brannen retweetledi
Watch the @BCstrat Industry Buzz podcast- Event Recap: @NICELtd, @Zoom Zoomtopia, @CiscoCollab WebexOne. @arnoldjon, @tbrannen @kkieller and I discuss the NICE Analyst Summit, Webex One, & Zoomtopia. @ucaaS #CCaaS thttps://www.linkedin.com/events/7127660170783948800/comments/
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Why I think 2024 will be the biggest year for #VR for business use yet - @Microsoft + @Meta = Business Adoption of VR - nojitter.com/video-collabor…
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@wareFLO Was in AZ last week and tried to take a picture of a road runner but it was too fast.
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AI continues to dominate the conversation around customer experience, and for good reason. Check out my video about @Verint's approach to #AI in #CX from their Analyst Days event last week: youtube.com/watch?v=VOqC3x…
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Last biz flight for 2023 - been an awesome year. Thanks to my hometown airline @Delta for consistently providing a great experience. Let’s run it back next year!
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Webex making big strides in 2023 - check out my 3 takeaways from #WebexOne! #AI #collaboration #videodevices #CX #Webex youtu.be/R7EaRLt-3Oo
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Machu Picchu, @NICELtd, CX, Knowledge Management, and AI are all topics in my latest video. Check it out out here - youtu.be/QH8G7tB8of4?si…
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Final thoughts from the CPaaS Summit in Amsterdam on what makes a great event (and why this was a great event) #casa23 #cpaas youtu.be/3Wute0tBGEY?si…
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@GenefaMurphy @splunk Also, “Spark” might not be the right word with Cisco. They don’t seem to like it.
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@GenefaMurphy @splunk They’ve got 28 billion reasons to keep the spark alive.
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And here we are again. Now the question will be can Cisco keep the spark alive that made @splunk great?! #CyberSecurity
WSJ Tech@WSJTech
Cisco Systems to Buy Splunk in $28 Billion Deal on.wsj.com/3LvUiDN
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“Project Moohan” is Google and Samsung’s inevitable Apple Vision Pro clone arstechnica.com/gadgets/2023/0…
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Tom Brannen retweetledi
#NVIDIA has just released the source code for Neuralangelo! It's a cool model that turns videos into detailed 3D images of buildings, sculptures, or other real-world things.
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