Metromile

We’re joining forces with @Lemonade_Inc! Together, we’ll be able to accelerate the growth of the most customer-centric, fair, and affordable car insurance to millions of drivers throughout the US. Key info: stockhouse.com/news/press-rel…

@prashantwagle Really sorry for the frustration. Could you send us a DM with your policy number? We'd like to take a look into what happened here.

@Metromile You are a scam at this point . Your underwriters are cancelling /not renewing policies of perfectly good customers for flimsy reasons

@leafeff @Lemonade_Inc Sorry about that! Our team's aware of the issue and we're working to resolve it ASAP! Thanks.

@Metromile @Lemonade_Inc what's up with your website/app? getting weird errors that connection is either lost or not secure...

@wanderingscapes @Lemonade_Inc Really sorry to hear about this- could you send us a DM with your claim number? We'll get someone to reach out ASAP!

Hey .@Metromile - what's the best way to resolve a claim when the claims adjuster has been unresponsive for over 2 months now? Maybe I do have to complain to your parent .@Lemonade_Inc 🤔

@Climate_4_All Really sorry for the delay. Could you send us a DM with more info? We can help!

@KevinECain @Lemonade_Inc @MetromileHelp Hey Kevin, really sorry for any frustration. Can you send us a DM with your policy info? We'll take a look and help out!

Has anyone seen claims go downhill at @Metromile after @Lemonade_Inc bought them last year? I've been insured with lots of companies over decades but never had a nightmare like this getting an insurance claim reimbursed with @Metromile. @MetromileHelp has been useless.

@tonygibbons5 Hey Tony, sorry for that! Can you send us a DM with your policy info? We'll help out!

Hey @Metromile do ANY of your email addresses not bounce back!? Trying to contact you regarding a claim

@mineralwatta Let's track it down for you - can you DM us your name and policy number?

@JimmyMaheras Hey Jimmy, we're sorry to see that you've had a negative experience with us! Do you mind sending us a DM with more information? We'll take a look ASAP.

In case anyone was wondering, @Metromile is a terrible company lol.

@meganonei @MetromileHelp Sorry about that! Could you send us a DM with your policy number? We'll have someone from the team reach out ASAP. Thanks!

@carrieinparadi1 If the Metromile Pulse device is plugged into the OBD-2 port, it should be able to provide the most recent location (if the Location Services setting hasn’t been turned off). The Metromile Dashboard should also show its last registered location, which may help law enforcement!

🎤 @Metromile Monday Q&A: How do you measure miles? ow.ly/weiQ50K2qcr

Congrats on your savings, Peter!

At Metromile, telematics is at the core of our pay-per-mile insurance. Sr. Product Manager of Telematics, YewYin N., shares how we use telematics to accurately measure risk and help make our streets safer for everyone:

You heard Juan – get to it!

@tardytrtl Hey there—shoot us a DM or get in touch (metromile.com/help/) and we'll let you know. Wish we could also help on the cilantro front. ^JR

As we close out #PrideMonth, we sat down with Metromile DevOps Engineer Valerie H. to hear more about her experience coming out as a transgender woman in the workplace earlier this year:

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In observance of Juneteenth, Metromile will be closed this Monday, June 20th. If you need assistance during our closed hours, our online chat support is available 24/7: metromile.com/help/

Sr. Claims Rep Nikki G. offers a look under the hood of the Metromile Claims Team on our latest blog and shares how she creates fiercely loyal customers at Metromile: