Lemonade

Well, that was fast. The Lemonade x Jon Burgerman fire extinguisher has sold out. More Drop Shop goodies are still up: dropshop.lemonade.com

Our first Drop Shop release is with New York-based artist, Jon Burgerman. We took an emergency icon and flipped the script: this one is for display, not for use. Each limited edition extinguisher showcases Burgerman’s unmistakable style, with bragging rights baked in. Shop the drop at dropshop.lemonade.com 🌭

Today we’re launching the Lemonade Drop Shop: Featuring unexpectedly delightful collabs, unique items inspired by the pain of living, and insurance merchandise no one asked for. dropshop.lemonade.com

@RealMikeJomes We’re sorry to hear this. Could you send us a DM with more info so we can assist you further?

DO NOT sign up for @Lemonade_Inc They change their “50% FSD discount” as new software/hardware rolls out, leaving you with a pricey policy if you don’t have the most updated version. Customer service is an AI bot and it already lied to me in my first email reaching out🤥🚮

@kingomidnight We’re really sorry to hear about your experience. This isn’t the standard we strive for. Could you please send us a DM with your details? We’d love the opportunity to make things right.

@Lemonade_Inc Hey maybe I will get a quicker response here, I filed a theft claim 37days ago and have gotten very few updates and feels like I am getting the run around. I'm really disappointed with my experience so far.

@dswinder We’d like to learn more and address your concerns, can you please send us a DM with your info?

. @Lemonade_Inc is the shadiest company I’ve ever had the displeasure of doing business with. My reach may be limited but if you see this, I assure you, steer clear. Embarrassingly bad customer service and product experience.

@CyberMikeOG @Gfilche While we do offer car insurance in WA, the FSD rates aren't available just yet. Join the waitlist here to be notified when they are: tesla.lemonade.com/fsd

@Gfilche @Lemonade_Inc . @Lemonade_Inc is here in Seattle now?

Just installed this in my car for @Lemonade_Inc insurance

@maureenmcmahon8 Could you please send us a DM with your information? We’ll review your account and make sure someone follows up directly.

@houseperu We're happy to hear about your interest in Lemonade Autonomous Car insurance! You can get on the waitlist right here: tesla.lemonade.com/fsd

@Lemonade_Inc @LisanAlPacino Hey Lemonade, Wen in Florida? 🙏

Just a horrible experience with @Lemonade_Inc on my first pet insurance claim. Over a month and no communication except “we’re working it.” Going to be cancelling and looking for a new pet insurance provider

@MsShanel2u Sorry to hear about your experience. Please DM us your policy information so we can help.

@Lemonade_Inc your staff is the worst

@JustaPBRFan We're here to help, can you please send us a DM so we can assist further?

@Mamania @saashaN8 Could you DM us the details? We’re here to help as soon as possible.

@saashaN8 @Lemonade_Inc NEED YOUR HELP URGENTLY- the Olio emails are not helping and there’s a giltch on valuable volunteer’s App. She also pays you !!!

I think I’m actually in love with my insurance company… Who knew a customer service experience could actually be fun? Shout out to @Lemonade_inc

@onlybiju Sorry you’re having trouble reaching us. Please send us a DM with your claim details, and we’ll look into this right away.

@Lemonade_Inc hello team, from last 4 hours I am trying to teach a representative for an active car collision claim. But couldn't contact anyone to now. Please help

@StazChristo @shai_wininger Please reach out to us via DM with your information, and we’ll be happy to assist you.

@shai_wininger @Lemonade_Inc Hi, so where do you contact support if you can't wait 48 hours for an email reply??

Presenting @Lemonade_Inc’s Q4 2025: our strongest quarter ever! Recommended: Play this while reading- open.spotify.com/track/0FYdQA9F… Highlights (Y/Y) 🚀 9th consecutive quarter of accelerating growth 💵 $1.24 billion top line (+31%) 🔥 Revenue: up 53% 🔥 Gross profit: up 73% 🔥 Cash flow: generated $37m (adj. FCF) 🔥 ~3m customers 🔥 Adj. EBITDA loss improved 81%, now just -$5m Car and Autonomous ✅ Lemonade Car grew 53%, now at $187m ✅ Loss ratio: 70% (TTM, down 23 points) ✅ Launched Autonomous Car Insurance for @tesla FSD (Supervised) Europe ✅ Grew 150% ✅ 10th consecutive quarter of triple digit growth ✅ Loss ratio: 64% AI Spotlight ✅ In the last 13 quarters- headcount shrunk 6%, while adding 1.2m customers ✅ 68% reduction in Pet cost-per-claim: from $44 in 2021, to $14 now ✅ Claims LAE at a record 6% (vs. 9% industry avg.) More... ✅ Record breaking LMND gross loss ratio: now at 52% ✅ Growing cash (and investments) in the bank: $1.12B Up next ⬆️ Guiding to 32% IFP growth in 2026 ⬆️ 60%+ revenue growth ⬆️ Q4 2026 first positive adj. EBITDA quarter, 2027 - full positive year ⬆️ Announcing our upcoming investor day @ NYC, Nov ‘26. Full details + financials: lemonade.com/investor

@Uaeshamrock Thanks for letting us know. We would like to look into this for you. Can you please send us a DM with more details?

@Lemonade_Inc Why does your app keep signing me out every few weeks or months? I haven’t changed any settings. It’s frustrating to open an insurance app that requires login for coverage and find I’m logged out again. Facebook & Instagram stay signed in. What’s going on?

@rmllenado Please send us a DM with your policy details - we're here to help!

@Lemonade_Inc @Tesla Why are my fsd miles being counted as manual miles? Lemonade app shows it’s connected to my Tesla.

Lemonade customers who own @Tesla vehicles in California, Oregon, and Arizona can now connect their cars directly to the Lemonade app! ⚡🚘 Direct connection = no telematics device needed 📵 Better customer experience 💃 Smarter pricing with Lemonade 🧠 This is a game-changer for smarter, seamless experiences and we’re just getting started! More states coming in 2026 🇺🇸

@dogsmusichealth @DarwinPerkins Thanks for your interest! You can sign up for updates here: bit.ly/4k4fxuS

@Lemonade_Inc @DarwinPerkins When will lemonade be available in Miami Florida?

My new insurance company is Lemonade. Great rates, Tesla/FSD friendly. And, who knew a customer service experience could actually be fun? Shout out to @Lemonade_inc